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研究生: 武氏玄
Vo, Thi-Huyen
論文名稱: 網紅特質對代言產品購買意願影響之研究:以對網紅的態度為中介變項
A Study of the Effects of Social Media Influencer Characteristics on Followers' Purchasing Intention: Using Attitude toward Influencers as a Mediating Variable
指導教授: 周世玉
Chou, Shih-Yu
口試委員: 洪秀瑜
Hung, Hsiu-Yu
杜蕙生
Tu, Huei-Sheng
周世玉
Chou, Shih-Yu
口試日期: 2022/07/21
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 55
英文關鍵詞: Influencers, Influencer Marketing, Social Media, Online Purchase Intention, Ohanian Model
DOI URL: http://doi.org/10.6345/NTNU202201005
論文種類: 學術論文
相關次數: 點閱:117下載:47
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  • Digital technology and social media are gradually changing the traditional methods of marketing as the spread of social media has further changed buying and selling techniques. People are affected by what they see on social media platforms and from this comes a new marketing method that is applied by many businesses and has become a worldwide phenomenon, and that is marketing using influencer marketing. Many businesses entering the Vietnamese market choose to invest in influencer marketing who post their reviews and opinions about a product or service that is well received by consumers.

    The research is about the influencer characteristics affecting the purchase intention of the followers, in which, attitude is the intermediate variable based the Ohanian model 1990 by using a quantitative research method. To test the framework hypothesis, the formal quantitative study was based on a survey sample of 212 consumers. The research results of the thesis show that the online shopping intention of consumers is affected by trustworthiness, attractiveness, and attitude, in which the value of attractiveness and attitude is the highest. In contrast, expertise has no relationship with purchase intention.

    Through the research, it is concluded that influencers' characteristics play a large role in the purchase intention of consumers regarding online purchases. The research results confirm that the factors mentioned above play an important role in attracting attention and influencing the change of mind of customers about online purchases. With these contributions, marketers can make the best and most profitable decisions when deciding to collaborate with social media influencers.

    TABLE OF CONTENTS ACKNOWLEDGMENT i ABTRACT ii TABLE OF CONTENTS iii LIST OF TABLES v LIST OF FIGURES vi CHAPTER 1: INTRODUCTION 1 1.1 Research Background 1 1.2 Research Question & Purposes 4 1.3 Thesis Outline 5 CHAPTER 2: LITERATURE REVIEW 6 2.1 Social Media 6 2.2 Social Media Influencers 8 2.3 Influencer Marketing 9 2.4 Ohanian Model 1990 11 2.4.1 Influencer Trustworthiness 12 2.4.2 Influencer Expertise 13 2.4.3 Influencer Attractiveness 14 2.5 Attitude towards Influencer 15 2.6 Purchase Intention 16 CHAPTER 3: RESEARCH METHODOLOGY 19 3.1 Research Framework 19 3.2 Measurement of Variables 20 3.3 Questionnaire Design & Data Collection 23 3.4 Research Context 23 CHAPTER 4 : DATA ANALYSIS AND RESULTS 25 4.1 Sample Profile and Descriptive Statistics Analyses 25 4.2 Reliability and Validity of Measurement Scales 29 4.3 Structural Model Estimation and Hypothesis Testing 31 CHAPTER 5: CONCLUSION 37 5.1 Research Summaries 37 5.2 Managerial Implication 38 5.3 Limitations and Future Research 41 REFERENCES 43 APPENDIX 48

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