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研究生: 謝昀軒
Hsieh, Yun-Hsuan
論文名稱: 教師社會情緒學習課程介入方案──以幼兒教保服務人員為例
The Effectiveness of Social and Emotional Course for Preschool Teachers
指導教授: 陳學志
Chen, Hsueh-Chih
口試委員: 陳學志
Chen, Hsueh-Chih
吳怡萱
Wu, Yi-Hsuan
張仁和
Chang, Jen-Ho
口試日期: 2022/07/11
學位類別: 碩士
Master
系所名稱: 教育心理與輔導學系
Department of Educational Psychology and Counseling
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 120
中文關鍵詞: 社會情緒學習幸福感情緒勞務
英文關鍵詞: social and emotional learning, well-being, emotional labor
研究方法: 準實驗設計法
DOI URL: http://doi.org/10.6345/NTNU202201018
論文種類: 學術論文
相關次數: 點閱:145下載:44
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  • 本研究旨在透過社會情緒學習課程,增進幼兒教保服務人員的社會情緒能力,進而提升其幸福感及降低情緒勞務。研究對象為大臺北地區之幼兒教保服務人員,共計61人,實驗設計採用「不等組前後測準實驗設計」,課程共進行四週,實驗組在進行課程介入的同時,對照組無進行任何課程介入。研究工具為「主觀幸福感量表」、「情緒勞務量表」,所得資料以二因子混合設計變異數分析(two way-ANOVA)檢驗研究假設。研究結果發現:一、社會情緒學習課程能顯著提升幼兒教保服務人員之心理幸福感、社會幸福感、情緒幸福感。二、社會情緒學習課程對於幼兒教保服務人員之情緒多樣性、情緒表達要求、情緒表層行動無顯著影響。三、社會情緒學習課程能顯著提升幼兒教保服務人員之情緒深層行動。最後本研究依據研究結果,提供教師社會情緒學習課程之相關研究的未來建議方向。

    The purpose of this study is to enhance the social-emotional ability of preschool teachers through social and emotional learning course, thereby improving their well-being and reducing emotional labor. Samples selected from the preschool teachers in the Taipei Metro Area and the total of valid samples are at the number 61 adults. Based on the design of “quasi-experimental model comparing pre-testing group and post-testing control group,” the course is lasted for four weeks. While the experimental group had course intervention, the control group did not have any course intervention. “Subjective Well-being Scale (SWS)” and “emotional labor scale” will be the main tools. Analysis of Variance (two-way mixed ANOVA) is used to analyze the obtained data. The results are as follows: 1. Social and emotional learning courses can signifi-cantly improve the psychological well-being, social well-being and emotional well-being of preschool teachers. 2. There was no significant difference in the emotional diversity, display role and surface acting between the experimental and control group. 3. Social and emotional learning courses can significantly improve the deep acting of preschool teachers. Based on these results, the researcher draws conclusions and makes suggestions for future research and social and emotional learning teaching practice.

    第一章 緒論 1 第一節 研究動機 1 第二節 研究目的與問題 4 第三節 名詞釋義 5 第二章 文獻探討 7 第一節 社會情緒學習 7 第二節 幸福感之意涵與相關研究 14 第三節 情緒勞務之意涵與相關研究 25 第三章 研究方法 37 第一節 研究架構 37 第二節 研究對象 39 第三節 研究設計與假設 40 第四節 研究工具 42 第五節 研究程序 46 第六節 資料處理與分析 48 第四章 研究結果與討論 51 第一節 社會情緒學習課程介入前之資料分析 51 第二節 社會情緒學習課程介入後之成效分析 53 第三節 實驗組課程後之回饋與建議 69 第五章 結論與建議 89 第一節 結論 89 第二節 研究限制 95 第三節 建議 96 參考文獻 101 附錄 117

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    廖倪曼(2018):《國小附幼教師兼任幼兒園主任之工作壓力、情緒與幸福感之研究—以彰化縣國小附幼為例》(未出版碩士論文),建國科技大學。[Liao, N.-M. (2018). A study on the working pressure, emotional intelligence, and happiness for the the kindergarten teachers hold the director in the kindergar-ten of elementary school: A case study on Changhua County (Unpublished mas-ter’s thesis). Chienkuo Technology University.]
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    歐戍芸(2020):《高屏地區公立幼兒園教保服務人員情緒勞務與工作倦怠相關之研究》(未出版碩士論文),國立屏東大學。[Ou, S.-Y. (2020). Research on the relationship between emotional labor and job burnout of the preschool edu-cators servicing at the public preschools in Kaohsiung and Pingtung areas (Un-published master’s thesis). National Pingtung University.]
    蔡孟原(2005):《難應付客戶情緒勞務與情緒耗竭—工作涉入與知覺組織支持的調節效果》(未出版碩士論文),中原大學。[Tsai, M.-Y. (2005). Difficult customer, emotional labor and emotional exhaustion: The moderating effect of job involvement and perceived organizational support (Unpublished master’s thesis). Chung Yuan Christian University.]
    蔡嘉羽(2021):《國小一年樂班實施社會情緒學習方案之行動研究》(未出版碩士論文),國立清華大學。[Tsai, C.-Y. (2021). The action research of imple-menting social and emotional learning program curriculum to the pleasure class of first grade in elementary school (Unpublished master’s thesis). National Tsing Hua University.]
    蔡馨慧(2007):《情緒勞務負荷、情緒智力與工作滿意度之相關研究—以臺中市幼兒園教師為例》(未出版碩士論文),靜宜大學。[Tsai, H.-H. (2007). The relationship among emotional labor, emotional intelligent, and job satisfactions for the kindergarten teachers in Taichung (Unpublished master’s thesis). Provi-dence University.]
    鄧苑翌(2021):《幼兒園教保服務人員人格特質、情緒勞務與自我效能之相關研究—以南投縣為例》(未出版碩士論文),國立暨南國際大學。[Teng, Y.-Y. (2021). The correlation among preschool teachers' personality traits, emotional labor and self-efficacy: Take Nantou County as an example (Unpublished mas-ter’s thesis). National Chi Nan University.]
    張純子、洪志成(2009):〈私立幼兒園教師情緒規則:社會建構觀點〉。《臺中教育大學學報:教育類》,23,91–115。[Chang, C.-T., & Hung, C.-C. (2009). The emotional rules of private preschool teachers: A social-constructivist per-spective. Journal of National Taichung University: Education, 23, 91–115.]
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    賴芝昀(2021):《教保服務人員的情緒勞務、休閒調適策略對主觀幸福感之影響》(未出版碩士論文),大葉大學。[Lai, C.-Y. (2021). The effects of preschool educators’ emotional labor and leisure coping strategies on subjective well-being (Unpublished master’s thesis). Dayeh University.]
    鍾雅婷(2020):《情緒繪本介入課程對聽覺障礙幼兒社會情緒能力之影響》(未出版碩士論文),長庚大學。[Chung, Y.-T. (2020). Using shared storybook reading to promote social-emotional competence of hearing-impaired children (Unpublished master’s thesis). Chang Gung University.]
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