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研究生: 蔡若芸
Tsai, Juo-Yun
論文名稱: 品牌一致性、情感性品牌依附與品牌忠誠度間關係之探討 - 以流行音樂獨立歌手品牌個性為例
An Exploration of the Relationship Between Brand Consistency, Emotional Brand Attachment and Brand Loyalty: A Case Study of the Brand Personality of Pop Music Indie Artists
指導教授: 董澤平
Dong, Tse-Ping
口試委員: 李和莆
Lee, Wen-Pin Hope
陳子鴻
Chen, Tzu-Hung
董澤平
Dong, Tse-Ping
口試日期: 2023/01/03
學位類別: 碩士
Master
系所名稱: 音樂學系流行音樂產學應用碩士在職專班
Department of Music_Continuing Education Master's Program of  Popular Music Studies and Industrial Applications
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 196
中文關鍵詞: 品牌個性品牌一致性情感性品牌依附品牌忠誠度顧客感知音樂製作
英文關鍵詞: Brand personality, brand consistency, emotional brand attachment, brand loyalty, consumer perception, music production
研究方法: 實驗設計法調查研究個案研究法
DOI URL: http://doi.org/10.6345/NTNU202300397
論文種類: 學術論文
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  • 本研究的主要目的為檢驗六個新開發的流行音樂品牌的品牌一致性 (BC)、情感性 品牌依附 (EBA) 和品牌忠誠度 (BL) 之間的關係。基於行銷文獻中很少討論品牌一致性 與這兩個變量之間的聯繫。本研究採用自上而下(作為品牌設計師)和自下而上(消費者 感知)的視角來設計品牌,並通過測量品牌個性量表評估消費者的反應。該量表已被多種 品牌與產業廣泛使用數十年,然而關於流行音樂藝人品牌的應用仍然不常見。

    本研究使用 SmartPLS 和 SPSS 評估品牌一致性、情感性品牌依附和品牌忠誠度之 間的關係,並進行相關與回歸分析。結果表明,品牌一致性在對情感性品牌依附、品牌忠 誠度兩變量產生積極影響方面顯示出統計顯著性,並且與這兩個變量均呈正相關。此外, 本研究新確定了關於流行音樂藝人品牌的典型 BP 維度。最後,本研究為音樂製作人、行 銷人員和從業者提供了一種全新的科學方法來建立、分析和監控他們的品牌,以最大限度地提高消費者認知和市場反應。

    The primary purpose of the study was to examine the relationship between brand consistency (BC), emotional brand attachment (EBA), and brand loyalty (BL) in six newly developed pop music brands, as the links between brand consistency and the two variables were rarely addressed in the existing literature on brand marketing. Both top-down (as a brand designer) and bottom-up (consumer perception) perspectives are adopted to design the tested brands and assess consumer perceptions measured by the Brand Personality Scale, a tool extensively used by various brands and industries but seldom applied to pop music brands.

    The associations between BC, EBA, and BL were evaluated via correlation and regression analyses using SmartPLS and SPSS. Study results find BC statistically significant in positively influencing EBA and BL and marked with positive correlations with both variables. Moreover, a common BP dimension in pop music brands has been identified. The study can be expected to provide music producers, marketers, and practitioners with a novel scientific method for building, analyzing, and monitoring their brands to achieve expected consumer perceptions and to optimize market response.

    ACKNOWLEDGEMENT i ABSTRACT ii TABLE OF CONTENTS iii LIST OF TABLES v LIST OF FIGURES ix CHAPTER I INTRODUCTION 1 1.1 Background 1 1.2 Purpose of the Study 3 1.3 Delimitations 4 1.4 Thesis Outline 6 CHAPTER II LITERATURE REVIEW 7 2.1 The Concept of Brand 7 2.2 Concept of Brand Personality (BP) 15 2.3 BP and Relevant Variables 29 2.4 Brand Consistency and Variables 34 2.5 Pop Music Brands and Variables of the 4Es 36 2.6 Chapter Summary 46 CHAPTER III METHODOLOGY 47 3.1 Research Design: The Development of the Six Tested Brands 50 3.2 Questionnaire Design 73 3.3 Data Collection 78 3.4 Ethical Considerations 79 3.5 Chapter Summary 81 CHAPTER IV DATA ANALYSIS 82 4.1 Respondents Demographics 82 4.2 Hypotheses Examination 104 4.3 Discussion and Analysis 116 4.4 Chapter Summary 139 CHAPTER V CONCLUSION 140 5.1 Conclusion 140 5.2 Suggestions 141 5.3 Theoretical Implications 141 5.4 Practical Implications 143 5.5 Contribution 153 5.6 Limitations 154 5.7 Chapter Summary 157 REFERENCES 158 APPENDIX A 166 APPENDIX B 179 APPENDIX C 186 APPENDIX D 195 APPENDIX E 196

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