簡易檢索 / 詳目顯示

研究生: 陳雅惠
Ya-Hui Chen
論文名稱: 探討不當督導、工作不安全感與印象管理行為之關係:組織政治知覺之調節效果
The moderating effect of perception of organization politics in the relationship of abusive supervision,job insecurity,and impression management
指導教授: 林鉦棽
Cheng-Chen Lin
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系所
Department of Business Management
畢業學年度: 108
語文別: 中文
論文頁數: 73
中文關鍵詞: 不當督導印象管理行為工作不安全感組織政治知覺
外文關鍵詞: abusive supervision, impression management behavior, job insecurity, perception of organizational politics
DOI URL: http://doi.org/10.6346/NPUST202000117
相關次數: 點閱:26下載:12
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統
  • 主管不當督導方式,易使員工感受到心理壓力而造成低工作安全感,甚至無意留在組織奉獻並產生退縮行為。若員工因礙於經濟依賴而無法離開工作,為讓主管對自己減少不當督導頻率或印象改觀,員工可能會採取印象管理行為來確保自身利益。本研究收集相關學者文獻回顧,做為本研究的理論依據,探討不當督導對印象管理行為是否有顯著之影響並進一步探究工作不安全感的中介效果,以及組織政治知覺的調節效果。
    本研究採用電子問卷調查方式,不限產業別採便利抽樣,共發出295 份問卷,回收有效問卷為 295份,資料分析採用描述性統計、信度分析、相關分析、迴歸分析、階層迴歸分析。研究結果發現:主管不當督導對於工作不安全感具有顯著正向影響;主管不當督導對部屬印象管理行為不顯著;工作不安全感對不當督導與部屬印象管理行為間也無中介效果;組織政治知覺對主管不當督導與部屬印象管理之間具有調節的顯著負相關;組織政治知覺對主管不當督導與工作不安全感之間則無調節效果。此驗證結果與假設預期有些差異,值得深入探討其中變化因素,最後,針對研究結果,提出管理意涵與後續研究限制與建議。

    Abusive supervision by supervisors would causes employees under psychological pressure and producing job insecurity. And this behavior even causes employee resigning contributes to the organization and withdrawing from advancing. If employees cannot quit his job because of economic dependence, they may adopt impression management to ensure their own benefits in order to make supervisors to reduce their abusive supervision frequency or improve their impressions. This research collects relevant scholars' literature review as the theoretical basis to explore whether abusive supervision has a significant effect on impression management behavior, and further explore the mediating effect of job insecurity and the effect of organizational political perception.
    This study uses an electronic questionnaire survey method, which is convenient for sampling regardless of industry. A total of 295 questionnaires were sent out, and 295 valid questionnaires were collected. Data were analyzed using descriptive statistics, reliability analysis, correlation analysis, regression analysis, and hierarchical regression analysis.
    The results of the study found that: abusive supervision by supervisors has a significant positive impact on job insecurity; abusive supervision by supervisors has no significant effect on subordinate impression management behavior; there is no mediating effect between job insecurity on abusive supervision and subordinate impression management; there is a significant negative correlation between abusive supervision by supervisors and subordinate impression management; organizational political perception has no moderating effect on abusive supervision by supervisors and a sense of job insecurity.Finally, according to the research results, management implications and follow-up research restrictions and suggestions are proposed.

    摘要 ..........................................I
    Abstract......................................III
    謝誌...........................................V
    目錄...........................................VI
    圖目錄.........................................VII
    表目錄.........................................VIII
    第壹章 緒論 ....................................1
    第貳章 文獻探討與研究假設........................5
    第一節 不當督導.................................5
    第二節 印象管理.................................10
    第三節 工作不安全感.............................15
    第四節 組織政治知覺.............................18
    第五節 研究架構與假設...........................24
    第參章 研究方法.................................29
    第一節 研究對象與資料收集方法....................29
    第二節 測量工具.................................31
    第三節 統計分析方法..............................35
    第肆章 研究分析與結果............................36
    第一節 相關分析..................................36
    第二節 迴歸分析..................................38
    第三節 補充分析..................................46
    第伍章 結論與建議................................49
    第一節 結論......................................49
    第二節 管理實務意涵...............................54
    第三節 研究限制及未來研究建議......................56
    參考文獻 .........................................58
    一、中文部分....................................58
    二、英文部分....................................61
    附錄:研究問卷.....................................71
    作者簡介..........................................74

    一、 中文部分:
    尹宏倫(2008)。「員工之組織政治知覺、信任、組織正義與組織公民行為之關聯性研究─以某企業與某私立大學為例」。淡江大學會計學系碩士論文
    朱樂恆(2012)。「海軍空勤人員工作不安全感、組織承諾、離職傾向之關聯性研究-以個人與家庭特性為調節變項」。國立成功大學企業管理研究所在職專班碩士論文。
    吳宗祐、周麗芳、鄭伯壎(2008)。「主管的權威取向及其對部屬順從與畏懼的知覺對威權領導的預測效果」。本土心理學研究,30期, P65 – 115。
    吳宗祐(2008)。「由不當督導到情緒耗竭:部屬正義知覺與情緒勞動的中介效果」。中華心理學刊,50卷2期,P201 – 221。
    林鉦棽(2007)。「跨層次觀點下印象管理動機與主管導向之組織公民行為的關係:社會互動與組織政治氣候的調節角色」。管理學報,24卷1期,P93 – 111。
    林俊賞(2016)。「以自我決定理論探討不當督導對員工偏差行為之影響-以內外控人格為調節效果」。國立屏東科技大學企業管理系在職專班碩士論文。
    林莉庭(2012)。「新進員工角色壓力、組織政治知覺對訓練成效之影響-以主管支持為干擾變數」。淡江大學企業管理學系碩士在職專班論文
    郭建志、蔡育菁(2012)。「組織挫折與職場退縮:主管不當督導與工作內外控之研究」。中華心理學刊,54卷3期,P293 – 313。
    胡昌亞、鄭瑩妮(2014)。「不當督導研究回顧與前瞻」。中華心理學刊,56卷2期,P191–214。
    紀乃文、李學佳(2018)。「員工為何建言?探討員工利社會動機與印象管理動機對建言行為的影響:求成型焦點、情感性組織承諾與公民行為壓力的干擾效果」。管理學報,35卷1期,P1 – 25。
    陳佳雯(2011)。「工作不安全感對員工的差異性影響」。人力資源管理學報,11卷3期,P49 - 73。
    陳韋存(2018)。「扮演別人眼中的自己,幸福嗎?-印象管理與幸福感的關係」。國立中正大學心理學研究所碩士論文。
    莊傳貴(2018)。「管理者不當督導、工作壓力與工作滿意之研究」。淡江大學管理科學學系碩士論文。
    梁欣光(2018)。「不當督導與部屬的主管導向偏差行為之關聯性:道德疏離的中介角色與道德認定的調節角色」。組織與管理,11卷1期, P1 – 31。
    彭偉倫(2012)。「性別角色在印象管理、關係品質與工作績效關係的調節分析」。國立屏東科技大學企業管理系碩士論文
    溫金豐、錢書華、蘇建全(2007)。「高科技組織工程專業人員工作不安全感之研究」。人力資源管理學報 ,11卷3期, P49 – 73。
    鄭仁偉、陳春希、袁梅玲、李姿瑩(2012)。「不當督導、印象管理與退卻行為之研究-表層演出與深層演出的中介效果」。輔仁管理評論,19卷2期,P1 – 27。
    鄭仁偉、陳春希、袁梅玲、李姿瑩(2012)。「不當督導、印象管理與退卻行為之研究-表層演出與深層演出的中介效果」。輔仁管理評論,19卷2期,P1–27。
    鄭仙平(2007) 。「組織政治知覺對組織人力資源管理之影響-以個案企業為例」。元智大學資訊社會學碩士論文。
    劉娜婷、蔡秉毅、陳淑貞、王政文(2018)。「不當督導與強迫性組織公民行為之關係:心理安全感與組織政治知覺所扮演的角色」。人力資源管理學報,18卷1期,P57 – 84。
    劉佩珊(2012)。「金融風暴下人力資源策略與工作不安全感、組織績效之關係」。國立中興大學企業管理學系碩士論文。
    劉娜婷、蔡秉毅、陳淑貞、王政文(2018)。「不當督導與強迫性組織公民行為之關係:心理安全感與組織政治知覺所扮演的角色」。人力資源管理學報,18卷1期,P57 – 84。
    二、英文部分
    Aryee , S., Chen , Z. X. , Sun , L. Y. , & Debrah , Y. A. (2007) . Antecedents and outcomes of abusive supervision : Test of a trickle-down model . Journal of Applied Psychology , 92 , 191-201 .
    Aquino , K. , Grover , S. L. , Bradfield , M. , & Allen , D . G . (1999) . The effects of negative affectivity hierarchical status , and self-determination on workplace victimization . Academy of Management Journal , 42 , 260-272 .
    Aquino , K. , & Douglas , S . (2003) . Identity threat and antisocial behavior in organizations : The moderating effects of individual differences, aggressive modeling , and hierarchical status . Organizational Behavior and Human Decision Processes , 90(1) , 195-208 .
    Ashford , S. J. , Lee , C. , & Bobko , P . (1989) . Content, causes and consequences of job insecurity : A theory-based measure and substantive test. Academy of Management Journal , 32 , 803-829 .
    Ashford , S. J. , Lee , C. & Bobko , P . (1989) . Content , causes , and consequences of job insecurity : A theory-based measure and substantive test . Academy of Management Journal , 32(4) , 803-829 .
    Barling , J. , & Kelloway , K . E . (1996) . Job insecurity and health : The moderating role of workplace control . Stress medicine , 12(4) , 253-259 .
    Bies R. J. & T. M. Tripp , "Two Faces of the Powerless : Coping with
    Tyranny" , In R. Kramer & M. A. Neale (Eds.) , Power and Influence in
    Organizations , Thousand Oaks , CA: Sage , 1998 , pp . 203-219 .
    Bamberger , P. A. & S. B. Bacharach , "Abusive Supervision and Subordinate Problem Drinking : Taking Resistance , Stress and Subordinate Personality into Account" , Human Relations , 59(6) , 2006 , pp . 723-752 .
    Bjorkqvist , K. , Osterman , K. , & Hjelt-Back , M. (1994) . Aggression among university employees . Aggressive Behavior , 20 , 173-184 .
    Bolino , M. C. , "Citizenship and Impression Management : Good Soldiers or Good Actors? " , Academy of Management Review , 24 , 1999 , pp . 82-98 .
    Bolino , M. C. , Kacmar , K. M. , Turnley , W. H. & J. B. Gilstrap , "A Multi-level Review of Impression Management Motives and Behaviors" , Journal of Management , 34 , 2008 , pp . 1080-1109 .
    Burns , T. (1961) .Micropolitics : Mechanisms of institutional change . Administrative Science Quarterly , 6(3) , 257-281 .
    Bolino , M. C. & W. H. Turnley , "Measuring Impression Management in Organizations: a Scale Development Based on the Johns and Pittman Taxonomy" , Organizational Research Method , 2, 1999 , pp . 187-206 .
    Bolino , M. C. & W. H. Turnley , "Counternormative Impression , Likeability , and Performance Rating : the Use of Intimidation in an Organizational Setting" , Journal of Organizational Behavior , 24 , 2003 , pp . 237-250 .
    Bolino , M. C. , Varela , J. A. , Bande , B. & W. H. Turnley , "The Impact of Impression Management Tactics on Supervisor Ratings of Organizational Citizenship Behavior" , Journal of Organizational Behavior , 27, 2006 , pp . 281-297 .
    Blickle , G. , "Some Outcomes of Pressure , Ingratiation , and Rational Persuasion Used with Peers in the Workplace" , Journal of Applied Social Psychology , 33 , 2003 , pp . 648-665 .
    Baron , R. A. , 1993 . Affect and Organizational Behavior : When and Why Feeling Good (or Bad ) Matter . In J. K. Murnighan (Ed.) , Social Psychology in Organization (pp. 63-88) . Chichester , England : John Wiley & Sons .
    Bolino , M. C. , "Citizenship and Impression Management : Good Soldiers or Good Actors? " , Academy of Management Review , 24 , 1999 , pp . 82-98 .
    Bozeman , D. P. & Kacmar , K , M. (1997) . A cybernetic model of impression management processess in organizations . Organizxational Behavior and Human Processes , 69(1) , 09-30.
    Burton, J. P. & J. M. Hoobler, "Subordinate Self-esteem and Abusive Supervision", Journal of Managerial Issures, 18(3), 2006, pp.340-355.
    Chen , Y. Y. & W. C. Fang , "The Moderating Effect of Impression Management on the Organizational Politics -- Performance Relationship" , Journal of business ethics , 79 , 2008 , pp . 263-277 .
    Chen , Y. Y. & Fang , W. (2008) . The moderating effect of impression management on the organizational politics-performance relationship . Journal of Business Ethics , 79 , 263-277.
    Cooper , C. L. , Dewe P. , & O’Driscoll , M. P. (2001) . Organizational stress : A review and critique of theory , research and applications . Thousand Oaks , CA : Sage.
    Drory , A. , & Romm , T. (1988) . Politics in Organization and its Perception within the organization . Organization Studies , 9 (2) , 165-179 .
    De Witte , H. (1999) . “ Job insecurity and psychological well-being : Review of the literature and exploration of some unresolved issues” , European Journal of Work and Organizational Psychology , 8 , pp . 155-177 .
    Dekker , S. W. A. , & Schaufeli , W. b. (1995) . The effects of job insecurity on psychological health and withdrawal:A longitudinal study. Australian Psychologist , 30(1) , 57-63 .
    Duffy , M. K. , Ganster , D. C. & M. Pagon , "Social Undermining in the Workplace" , Academy of Management Jounal , 45(2) , 2002 , pp . 331-351 .
    Dupre , K. E. , Inness , M. , Connelly , C. E. , Barling , J. , & Hoption , C. (2006) . Workplace aggression in teenage part-time employees . Journal of Applied Psychology , 91, 987-997 .
    Detert, J. R., Trevino, L. K. & E. R. Burris, "Managerial Modes of Influence and Counter Productivity in Organizations: A Longitudinal Business-unit-level Investigation", Journal of Applied Psychology, 92(4), 2007, pp.993-1005.
    Edmondson , A. C. 2004 . Psychological safety , trust , and learning in organizations : A group-level lens . In R. M. Kramer & K. S. Cook (Eds.) , Trust and distrust in organizations : Dilemmas and approaches : 239272. New York : Russell Sage .
    Ferris , G. R. , Judge , T. A. , Rowland , K. M. & D. E. Fitzgibbons , "Subordinate Influence and the Performance Evaluation Process : Test of a Model" , Organizational Behavior and Human Decision Processes , 58 , 1994 , pp . 101-135 .
    Fandt , P. M. & Ferris , G.R. (1990) . The management of ingormation and impressions : When employees behave opportunistically . Organizational Behavior and Juman Decision Processes , 45 , 140-158 .
    Ferris , G. R. , & Kacmar , K. M. 1992 . Perceptions of organizational politics . Journal of Management , 18 : 93-116 . doi:10.1177/014920639201800107
    Ferris , G. R. , Russ , G. S. and Fandt , P. M. (1989) . Politics in organizations . In R.A. Giacalone and P . Rosenfield (Ed.) , Impression Management in the Organization , 143-170 . Hillsdale , NJ : Lawrence Erlbaum .
    Ferris , G. R. , Harrell-Cook , G. , & Dulebohn , J. H. 2000 . Organizational politics : The nature of the relationship between politics perceptions and political behavior . In S. B. Bacharach & E. J. Lawler (Eds.) , Research in the sociology of organizations , vol . 17: 89-130 . Stamford , CT : JAI .
    Ferris & Petersen , 1982 . Quote Hsien-Ping Cheng (2007) 。「The Impact of Organization Political Perceptions on Human Resources Management as an organization – An Empirical Study of a company in Mainland China」。
    Goffman , E. 1959. , The Presentation of Self in Everyday Life . The Overlook Press , Woodstock , NY .
    Gardner , W & Martinko , M. J .(1988). Impression management in organizations . Journal of Management , 14 , 321–338 .
    Gandz , J. , & Murray , V. V. 1980 . The experience of workplace politics . Academy of Management Journal , 23 : 237-251 . doi:10.2307/255429
    Greenhalgh , L. , & Rosenblatt , Z. (1984) . Job Insecurity : Toward conceptual clarity . Academy of Management Review , 9(3) , 438-448 .
    Gandz , J. , & Murray , V. V. 1980 . The experience of workplace politics . Academy of Management Journal , 23 : 237-251 . doi:10.2307/255429
    Greenberg , J. and Baron , R. A. (2000) . Behavior Organizations (7th ed.) , Upper Saddle River , NJ : Prentice-Hall .
    Gilomore , D. C. , Stevens , C. K. , Harrell-Cook , G. , & Ferris , G. R.(1999). Impression management tactics . The Employment Interview Handbook . Thousand Oaks California , Sage .
    Gilligan, J., "Violence: Reflections as a National Epidemic", New York: Vintage. 1996.
    Harris , K. J. , Kacmar , K. M. , & Zivnuska , S. (2007) . An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship . The Leadership Quarterly , 18 , 252-263 .
    Herzberg , F. , Mausner , B. , & Snyderman , B. B. (1959) . The motivation to work . New York , NY : Wiley .
    Inness , M. , Barling , J. , & Tumer , N . (2005) . Understanding supervisor-targeted aggression : A within-person , between-jobs design . Journal of Applied Psychology , 90 , 731-739 .
    Jones , E. E. & T. S. Pittman , "Toward a General Theory of Strategic Self-presentation" , Psychological Pespectives on the Self , 1982 , pp.231-262 .
    Jones , E. E. & Pittman , T.S. (1982) . Toward a general theory of strategic self presentation . Psychological Pespectives on the Self , 231-262 .
    Jackson , N. & Lilleker , D. (2011) . Microblogging , constituency service and impression management : Uk mps and theuse of twitter . The Journal of Legislative Studies , 17(1) , 86-105 .
    Kumar , K. , & Beyerlein , M . (1991) . Construction and validation of an instrument for measuring ingratiatory behaviors in organizational settings . Journal of Applied Psychology , 76(5) , 619 .
    Keashly , L. , & Harvey , S. (2005) . Emotional abuse in the workplace . In S. Fox & P. E. Spector (Eds.) , Counterproductive work behavior : Investigations of actors and targets . Washington : American Psychological Association .
    Kacmar , K. M. , & Carlson , D. S. 1997 . Further validation of the Perceptions of Politics Scale POPS : A multiple sample investigation . Paper presented at the annual meeting of the Academy of Management , Dallas .
    Kacmar , K. M. and Carlson , D. S. (1997) . Further validation of the perceptions of politics scale (POPS) : A Multiple sample investigation . Journal of Management , 23(5) , 627-658 .
    Kacmar , K. M . and Ferris , G. R. (1991) . Perceptions of organizational politics scale (POPS) : Development and construct validation . Educational and Psychological Measurement , 51(1) , 193-205 .
    Kacmar , K. M. and Ferris , G. R. (1993) . Politics at work : Sharpening the focus of political behavior in organizations . Business Horizon , 36(4) , 70-74 .
    Kacmar , K. M. , & Baron , R. A. 1999 . Organizational politics : The state of field , links to related processes , and an agenda for future research . In G. R. Ferris (Ed.) , Research in human resources management , vol . 17: 1-39 . Stamford , CT: JAI .
    Kelloway, E. K., Sivanathan, N., Francis, L., & Barling, J. 2005. Poor leadership. In J. Barling, E. K. Kelloway, & M. R. Frone (Eds.), Handbook of work stress: 89-112. Thousand Oaks, CA: Sage. doi:10.4135/9781412975995.n5.
    Leary , M. R. & Kowalski , R. M. (1990) . Impression management : A literature review
    and two-factor model . Psychological Bulletin , 107 , 34-47 .
    Liden , R. C. & Mitchell , T. R. (1989) . Ingratiation in the development of leader-member exchanges . Impression management in the organization , 343-361 .
    Lewin , K. (1936) . Principles of Topological Psychology . NY : McGraw-Hill.
    Lee, F., Edmondson, A. C., Thomke, S., & Worline, M. 2004. The mixed effects of inconsistency on experimentation in organizations. Organization Science, 15: 310-326. doi:10.1287/orsc.1040.0076
    Morrison, A., “The Culture of Shame.", New York: Ballantine, 1996.
    Motowidlo , S. J. , Packard , J. S. , & Manning , M. R. (1986) . Occupational stress : Its causes and consequences for job performance . Journal of Applied Psychology , 71(4) , 618-629 .
    Maslow , A. H. (1954) . New York , NY : Harper .
    Mayes , Bronston T. & Robert W. Allen(1977) : ”Toward A Definition of Organizational Politics” , Academy of Management Review , October . pp. 672-678
    Mohr , G. B . (2000) , “The changing significance of different stressors after the announcement of bankruptc : A longitudinal investigation with special emphasis on job insecurity” , Journal of Organizational Behavior , 21 , pp . 337-359 .
    Mintzberg , H. (1985) . The organization as politics arena . Journal of management Studies , 22(2) , 133-154 .
    Organ, D.W., "The Motivational Basis of Organizational Citizenship Behavior", Research in Organizational Behavior, 12, 1990, pp.43-72.
    Pfeffer , J . (1981) . Power in Organizations . Marshfield , MA : Pittman .
    Rosenfeld , P. R. , Giacalone , R. A. , & Riordan , C. A.(1995). Impression management in organizations : Theory , measurement , and practice . New York : Routledge .Gilmore , D. D. and Ferris , G. R. , 1989 . The Effects of Applicant Impression Management Tactics on Interviewer Judgments . Journal of Management , 15 , 557-564 .
    Rosenfeld , P. R. , Giacalone , R. A. , & Riordan , C. A.(1995). Impression management in organizations : Theory , measurement , and practice . New York : Routledge .
    Robinson , S. L. , & Rousseau , D. M. (1994) . Violating the psychological contract : Not the exception but the norm . Journal of Organizational Behavior , 15 , 245-259 .
    Robinson , S. L. , Kraatz , M. S. , & Rousseau , D. M. (1994) . Changing obligations and the psychological contract : A longitudinal study . Academy of Management Journal , 37(1) , 137-152 .
    Rosenblatt , Z. , Talmud , I. , & Ruvio , A. (1999) , “A gender-based framework of the experience of job insecurity and its effects on work attitudes” , European Journal of Work and Organizational Psychology , 8 , pp . 197-217 .
    Robbins , S. P. ( 2001) Organizational Behavior (9th ed.) , Upper Saddle River , NJ : Prentice Hall International .
    Schat , A. C. H. , Frone , M. R ., & Kelloway , E. K. (2006) . Prevalence of workplace aggression in the U.S. worforce : Findings from a national study . In E. K. Kelloway , J. Barling , & J. J. Hurrell , Jr. (Eds.) , Handbook of workplace violence (pp. 47-89) .
    Schlenker , B. R.(1980). Impression management : The self-concept , social Identity , and interpersonal relations . Monterey , CA : Brooks/Cole .
    Stevens , C. K. & Kristof , A. L. (1995) . Making the right impression : A field study of applicant impression during job intervitws . Journal of Applied Psychology , 80 , 587-606 .
    Schein , E. H. (1980) . Organizational Psychology . (3rd ed.) . Englewood Cliffs , New Jersey : Prentice-Hall .
    Sverke , M. , Hellgren , J. , and Näswall , K. (2006) . Job insecurity : A literature review . SALTSA Report No.1 , available http://www.ekhist.uu.se/Saltsa/Saltsa_pdf/2006_3_Job%20insecurity_Sverke.pdf.
    Sheppard , B. H. , & Sherman , D. M. 1998 . The grammars of trust : A model and general implications . Academy of Management Review , 23 : 422-437. Doi : 10.2307/259287
    Schein , E. H. 1985 . Organizational culture and leadership . San Francisco , CA : Jossey-Bass .
    Sverke , M ., Hellgren , J. , and Näswall , K. (2006) , “Job insecurity : A literature review ,” SALTSA Report No.1
    Schein , (1977). Quote Hsien-Ping Cheng (2007) 。「The Impact of Organization Political Perceptions on Human Resources Management as an organization – An Empirical Study of a company in Mainland China」。
    Tepper , B. J. (2000) . Consequences of abus ive supervision . Academy of Management Journal , 43 ,178-190 .
    Tepper , B. J. , Duffy , M. K. , Henle , C. A. , & Lambert , L. S. (2006). Procedural injustice , victim precipitation , and abusive supervision . Personnel Psychology , 59 , 101-123 .
    Tepper , B. J. (2007) . Abusive supervision in work organizations : Review , synthesis , and researchagenda . Journal of Management , 33 , 261-289 .
    Tepper , B. J. , Duffy , M. K. , & Breaux-Soignet , D. M. (2012) . Abusive supervision as political activity : Distinguishing impulsive and strategic expressions of downward hostility . In G. R. Ferris & D. C. Treadway (Eds.) , Politics in organizations : Theory and research considerations (pp. 191-212) . New York : Routledge.
    Tepper , B. J. , & Lockhart , D. E. (2005) . Abused subordinates’ upward maintenance communication : A coping perspective . In E. Weatherly (Ed.) , Proceedings of the annual meeting of the Southern Management Association . Charleston , SC: Southern Management Association .
    Thacker , R. A. , "Perceptions of Trust , Upward Influence Tactics , and Performance Ratings" , Perceptual and Motor Skills , 88 , 1999 , pp.1059-1070 .
    Tushman , M .E. (1977) . A political approach to organization : A review and rationale. Academy of Management Review , 2(2) , 206-216 .
    Wayne , S. J. and Liden , R. T. , 1995 . Effects of Impression Management on Performance Ratings : A Longitudinal Study . Academy of Management Journal , 38 , 232-260 .
    Wayne , S. J. , & Liden , R. C. (1995). Effects of impression management on Wayne , S.J. , & Ferris , G.R.(1990). Influence tactics , affect , and exchange quality in supervisor-subordinate interactions :Alaboratory experiment and a field Study . Journal of Applied Psychology , 75, 487-499 .
    Wortman , C. B. and Linsenmeier , J. W. , 1977 . Interpersonal Attraction and Techniques of Ingratiation in Organizational Settings . In B. M. Staw & G. R. Salancik (Eds.) , New Directions in Organizational Behavior (pp. 133-178) . Chicago : St Clair Press .
    Witt , L. A. , Kacmar , K. M. , and Andrews , M. C. , 2001 . The Interactive Effects of Procedural Justice and exchange Ideology on Supervisor-Rated Commitment . Journal of Organizational Behavior , 22 , 505-515 .
    Wayne , S. J. & Liden , R. T. (1995) . Effects of impression management on performance ratings : A longitudinal study . Acadenty of Management Journal , 38 , 232-260 .
    Webb , A. , Jeffrey , S. A. & Schulz , A. (2010) . Factors affecting goal difficulty and performance when employees select their own performance goals : Evidence from the field . Journal of Management Accounting Research , 22 , 209-232 .
    Witt , L. A. 1998 . Enhancing organizational goal congruence : A solution to organizational politics. Journal of Applied Psychology , 83: 666-674. doi:10.1037/0021-9010.83.4.666
    Zhou & Ferris , 1995 . Quote Hsien-Ping Cheng (2007) 。「The Impact of Organization Political Perceptions on Human Resources Management as an organization – An Empirical Study of a company in Mainland China」。

    下載圖示
    QR CODE