簡易檢索 / 詳目顯示

研究生: 廖珠美
Chu-Mei Liao
論文名稱: 工作適性、組織正義、職場友誼對於職務調動人員適應性績效影響之研究—以主管與部屬交換關係為調節變項
Study on the effects of job congruence, organizational justice and workplace friendship on the adaptive performance of personnel mobilization — Moderated by Leader-Member Exchange
指導教授: 余鑑
Yu, Chien
于俊傑
Yu, Chin-Cheh
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2012
畢業學年度: 100
語文別: 中文
論文頁數: 190
中文關鍵詞: 職務調動工作適性組織正義職場友誼適應性績效主管與部屬交換關係
英文關鍵詞: Job transfer, Job congruence, Organizational justice, Workplace friendship, Adaptive performance, Leader-member exchange relationship
論文種類: 學術論文
相關次數: 點閱:152下載:24
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 受金融海嘯衝擊,企業為度過危機並保留營運實力,紛以精簡人事因應,促使利用職務調動協調人力缺口的情況日趨常態;是以,員工必須不斷地面對新挑戰,對於身處瞬息萬變的證券業從業人員而言,更需具備適應變化的能耐。過往研究指出,工作適性有助於維持員工工作的穩定性;員工知覺組織資源分配過程或結果的公平與否,將影響其對工作的態度;同儕間的友誼也會對工作行為產生影響。
    本研究旨在探討工作適性、組織正義與職場友誼對於職務調動人員適應性績效之影響情況,並以主管與部屬交換關係為調節變項,分析主管與部屬交換關係分別在工作適性與適應性績效之間、在組織正義與適應性績效之間以及在職場友誼與適應性績效之間是否具有調節效果。本研究之調查對象為國內某標竿證券公司近三年有職務調動的後勤人員,問卷於2011年12月採用抽樣及委託各分公司專員E-mail寄送網路電子問卷,共計回收366份有效樣本,問卷有效率達86.53%。
    研究發現:(1)工作適性對適應性績效有正向影響,(2)組織正義對適應性績效有正向影響,(3)職場友誼對適應性績效有正向影響,(4)主管與部屬交換關係對工作適性與適應性績效未具調節效果,(5)主管與部屬交換關係對組織正義與適應性績效具有正向調節效果,(6)主管與部屬交換關係對職場友誼與適應性績效具有正向調節效果。本研究結果冀望能提供企業多元運用人力之參考,讓既有人才在多變的局勢中能適時並快速地成為組織持續運作的動能,以期人盡其才,才盡其用,提升組織與個體的經濟價值,化危機為轉機。

    Under the impact of the financial tsunami, enterprises have begun to streamline their personnel in order to pass the crisis and retain their operational strength. Consequently, it has become a common situation whereby enterprises mobilize employees to cover their manpower gap. Therefore, it also causes employees to constantly face new challenges, especially for the securities practitioners who need to have the ability to adapt to the rapidly changing environment. Previous studies have indicated that work appropriateness can help maintain the working stability of the employees; the staff perceives whether the process or result of allocation is fair or not in an organization can affect their attitude towards work; the friendship among peers also have an impact on work behavior.
    This study aims to investigate how the work appropriateness, organization justice and workplace friendship influence the adaptive performance of personnel mobilization. Meanwhile, the leader-member exchange relationship is used as the moderator variable to analyze its effects on the relationship between job congruence and adaptive performance, between organizational justice and adaptive performance, and between workplace friendship and adaptive performance. The studies focused on a domestic leading securities firm which had its personnel mobilization during the last three years. This survey was done by random sampling approach on December 2011. The questionnaires were collected by E-mail and subject to statistical analysis. The total valid samples totalled 366 questionnaires, generating a response rate of 86.53 percent.
    The results showed that: (1) job congruence has a positive impact on adaptive performance; (2) organizational justice has a positive impact on adaptive performance; (3) workplace friendship has a positive impact on adaptive performance; (4) the competent member exchange relationships has no moderating effects on the interaction between job congruence influencing and adaptive performance; (5) the competent member exchange relationship has positive moderating effects on the interaction between organizational justice and adaptive performance; (6) the competent member exchange relationship has positive moderating effects on the interaction between workplace friendship and adaptive performance. Through this investigation, we look forward to providing enterprises with a reference of how to use their employees flexibly, which might allow employees’ talent to be developed and develop into kinetic energy in their organization in this changing situation. It is also expected that people's talent can be used in the effectively and develop into its finest, as well as the economic value of organization and individual can be promoted and let the crisis develop into a turning point.

    謝 誌 i 中文摘要 iii ABSTRACT v 目 錄 vii 表 次 ix 圖 次 xi 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 6 第三節 研究範圍與限制 8 第四節 重要名詞釋義 10 第二章 文獻探討 13 第一節 職務調動 13 第二節 工作適性 23 第三節 組織正義 32 第四節 職場友誼 42 第五節 適應性績效 48 第六節 主管與部屬交換關係 53 第七節 各變項間之相關性 57 第三章 研究設計與實施 65 第一節 研究架構與假設 65 第二節 研究方法 67 第三節 研究步驟 68 第四節 研究對象 71 第五節 研究工具 73 第六節 資料分析 82 第四章 研究分析與結果 85 第一節 問卷回收與統計 85 第二節 敘述性統計分析 87 第三節 信效度分析 101 第四節 共同方法變異檢定 110 第五節 相關分析 111 第六節 迴歸分析 118 第七節 調節效果分析 125 第八節 研究假設結果摘要 133 第五章 結論與建議 135 第一節 研究發現與結論 135 第二節 管理意涵 140 第三節 研究貢獻 145 第四節 後續研究建議 148 參考文獻 151 一、中文部分 151 二、外文部分 158 附 錄 173 附錄一 專家效度審核問卷 174 附錄二 正式問卷 187

    一、中文部分
    丁志達(2005)。人力資源管理。台北市:揚智文化事業。
    丁逸豪(1989)。企業人事管理。台北市:五南。
    尹曉穎(1994)。國營事業人員精簡方案與被留用員工之組織行為的關係。國立台灣大學商學研究所碩士論文,未出版,台北市。
    王家福(2009)。組織公平對客服員工角色外行為之影響。國立台北大學企業管理學系博士論文,未出版,台北市。
    王筱蘋(2009)。師父利益、知覺組織支持及對徒弟期待與徒弟適應性績效之關係─以師徒功能為中介變項。東吳大學企業管理學系碩士論文,未出版,台北市。
    王儷容、沈中華(2010)。ECFA兩岸金融開放對我證券暨期貨業之影響。中華民國證券商業同業公會委託研究。台北市:中華經濟研究院台灣WTO中心。
    行政院主計處(2011)。2011行政院主計處100年1月人力資源調查統計結果。2011年3月13日,取自http://www.dgbas.gov.tw/ct.asp?xItem=28880&ctNode=2858。
    考試院(2010)。考銓研究報告:契約進用公務人力之範圍、甄選、權利及義務之研究。2011年6月28日,取自http://www.exam.gov.tw/cp.asp?xItem=6484&ctNode=
    594&mp=4。
    牟鍾福(2002)。國中體育教師組織正義與組織信任對組織承諾影響之研究。國立台灣師範大學體育研究所博士論文,未出版,台北市。
    吳宗諺(2004)。集團企業間員工調動之法律問題研究。中國文化大學勞動學研究所碩士論文,未出版,台北市。
    吳明隆、涂金堂(2009)。SPSS與統計應用分析。台北市:五南。
    吳秉恩、張景弼(2002)。台灣企業內部勞力市場之運用與整合。台灣管理學刊,1(2),233-274。
    吳政達、湯家偉、羅清水(2007)。心理契約、組織公平、組織信任與組織公民行為結構關係之驗證:以台北地區國民中學學校組織為例。教育政策論壇,10(1),133-159。
    吳健銘(2011)。國民小學教師知覺組織公平與工作滿意的關係:以領導者與部屬交換關係之中介效果。國立台南大學教育經營與管理研究所碩士論文,未出版,台南市。
    吳萬益、林清河(2000)。企業研究方法。台北市:華泰文化事業。
    吳靖莉(2006)。地方政府人事人員職務輪調與工作滿足關係之研究—以中部縣市為例。東海大學公共行政學系碩士論文,未出版,台中市。
    宋秋儀(譯)(2006)。G. Yukl著。組織領導學五版(Leadership in organizations 5th ed.)。台北市:華泰文化事業。
    李逸如(2005)。醫師對輪調訓練知覺、工作滿足及組織承諾之研究—以高雄醫學大學附設中和醫院、高雄市立小港醫院為例。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    李德治(1995)。多國籍企業人員異動問題之研究—以我國赴大陸投資企業為對象。國立政治大學勞工研究所碩士論文,未出版,台北市。
    汪銘生(2006)。領導與團隊管理:全球化與多元社會觀點。台北縣:國立空中大學。
    林鉦棽、蕭淑月、何慧清(2005)。社會交換理論觀點下組織支持、組織知識分享行為與組織公民行為相關因素之研究:以信任與關係為分析切入點。人力資源管理學報,5(1),77-110。
    林霖(2009)。部屬知覺與主管之關係對其工作福祉之影響-以遵從權威取向及職場友誼為調節變項。國立臺灣大學商學研究所碩士論文,未出版,台北市。
    邱皓政(2006)。量化研究與統計方法:SPSS中文視窗版資料分析範例解析。台北市:五南。
    徐楊順(2001)。知識分享意願、組織公平與信任關係之研究。朝陽科技大學企業管理系碩士論文,未出版,彰化縣。
    高婧(2011)。職場友誼研究的學術回顧。思想戰線,37(2),147-148。
    張純青(2004)。組織正義、工作壓力與工作績效關係之研究—以金融控股公司為例。朝陽科技大學保險金融管理系碩士論文,未出版,台中市。
    張靜宜(2000)。企業內調職問題之研究。國立中正大學勞工研究所碩士論文,未出版,嘉義縣。
    莊如松(2007)。適應性績效量表之發展及其與目標導向、前瞻人格之關係。國立政治大學企業管理研究所博士論文,未出版,台北市。
    莊如松、韓志翔、簡博浩(2009)。適應性績效量表之發展。中國行政,81,85-103。
    許蕙纓(2009)。依附風格與領導者—部屬交換關係的關聯:以知覺職位資源為中介變數。國立雲林科技大學,企業管理系博士論文,未出版,雲林縣。
    陳月芳(2009)。文化智慧對適應性績效的影響。國立成功大學企業管理學系在職專班碩士論文,未出版,台南市。
    陳正料(2000)。台式、美式、日式企業組織文化與政府組織文化型模之比較。台南市:青山。
    郭生玉(2005)。心理與教育研究法。台北市:精華。
    陳啓民(2010)。證券營業員知覺的轉換型領導、領導者—成員交換關係與員工績效的關係:以組織公平性為中介效果。清雲科技大學經營管理研究所碩士論文,未出版,桃園縣。
    陳彩怡(2004)。工作輪調對社會網路利益、生涯成功與離職傾向關係之研究─以銀行從業人員為例。銘傳大學國際企業學系碩士論文,未出版,台北市。
    傅士瑛(2008)。集團人力資源遷調制度的探討—以台灣五製造業集團個案為例。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    彭台光、高月慈、林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。
    黃英忠(2003)。人力資源管理。台北市:三民。
    黃家齊(2002)。組織公正與組織公民行為—認知型與情感型信任之中介效果。臺大管理論叢,12(2),107-141。
    黃培文(2007)。工作適性的組織、群體及職務層次對工作滿意的同時效果—以台灣旅館業餐飲部員工為例。中山管理評論,15(2),465-498。
    黃程貫(2005)。勞工調動問題之研究—企業內、企業外及海外調動時勞工權益之保障。行政院國家科學委員會專題研究計畫成果報告(NSC93-2414-H-004-060)。台北市:國立政治大學法律學系。
    黃曉絹(2007)。集團企業經理人跨企業職務調動抉擇之影響因素研究。國立台灣師範大學工業教育學系在職進修碩士班碩士論文,未出版,台北市。
    黃鴻程(2007)。趨向心理學視角的全方位激勵理論建構。應用心理研究季刊,36,12-15。
    溫志毅(2005)。工作績效的四因素結構模型。首都師範大學學報(社會科學版),5,105-111。
    葉桂寰(2010)。台中市私立大學職員工作輪調、工作滿足與組織承諾之相關性研究。逢甲大學公共政策所碩士論文,未出版,台中市。
    廖述賢、費吳琛、郭加美(2003)。組織成員正義知覺、組織承諾與知識分享之關係性研究。載於國立台北科技大學舉辦之「2003知識與價值管理」學術研討會論文集(頁197-203),台北市。
    管東海(2008)。台北市政府人員工作輪調、工作滿足與組織承諾之研究—以台北市稅捐稽徵處為例。元智大學管理研究所碩士論文,未出版,桃園縣。
    趙榆茹(2009)。國中生親子關係、情緒調整與友誼關係之研究。國立高雄師範大學輔導學系碩士論文,未出版,高雄市。
    劉彧彧、丁國林、嚴肅(2010)。溝通開放氛圍下領導—成員交換和組織公平感的關係研究。中國管理學報,7(12),1792-1798。
    蔡木霖(2002)。公賣局獎酬結構改變對組織公平、組織承諾、工作滿足及績效的影響。國立台北大學企業管理學系博士論文,未出版,台北市。
    蔡明錕(2009)。內外在激勵因子、知識分享意圖與適應性績效關係之研究—以生技公司研發人員為例。長庚大學企業管理研究所碩士論文,未出版,桃園縣。
    鄭坤裕(2001)。工作異動之組織正義知覺對異動後工作態度之影響。國立交通大學經營管理研究所碩士論文,未出版,新竹市。
    蕭靜恩(2009)。成就動機與角色壓力對集團企業跨子公司調動人員適應性績效之影響—以知覺組織支持為干擾變項。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    錢貴明(2007)。員工個人差異、工作滿意與輪調意願的關聯探討。國立台灣海洋大學航運管理學系碩士論文,未出版,台北市。
    謝安田、楊新生(2011)。職場友誼對組織認同之影響-以工作滿意與群體凝聚力為中介變數。人文暨社會科學期刊,7(1),77-90。
    謝明倫(2008)。教師對主管的滿意度、信任與承諾之間的關係:各種理論模式之比較。國立台南大學教育經營與管理研究所碩士論文,未出版,台南市。
    謝明瑞(2009)。金融海嘯的探討與對策。台北市:財團法人國家政策研究基金會,財金(析)098-010號。2011年9月25日,取自http://www.npf.org.tw/post/3/5514。
    鍾蕙如(2004)。主管—部屬交換品質、工作角色認知與工作負荷量對員工績效之影響。國立東華大學企業管理學系碩士論文,未出版,花蓮縣。
    簡博浩、韓志翔(2008)。任務性、脈絡性及適應性績效表現對主管獎酬決策的影響:調查法及實驗法。台大管理論叢,18(2),27-62。
    藍翠娸(2010)。情緒智能特徵與適應性績效之研究—以兩岸客戶服務人員為例。銘傳大學國際企業學系碩士在職專班碩士論文,未出版,台北市。
    顏昌華、林英顏、黃文平、鄧秀玉(2011)。組織公平、工作安全感與職場友誼關係之研究─正職勞工與派遣勞工之探討。人力資源管理學報,11(2),47-70。
    羅啟峰、陳建佑、吳壽進、嚴雯君(2011)。職場友誼、組織承諾與個人組織契合度關係之研究。北商學報,20,71-82。
    羅新興(2000)。績效評核的程序正義之研究—探討受評者正義知覺之前因及影響。國立台灣大學商學研究所博士論文,未出版,台北市。
    羅新興、戚樹誠(2004)。組織成員的親信原委知覺與親信評價之關係─以國軍軍官為實證對象。人力資源管理學報,4(4),73-84。
    羅新興、梁成明、余永章(2006)。領導者—成員交換關係品質與追隨者對領導者態度的關聯性—探討追隨者類型的干擾作用。清雲學報,26(1),178-188。
    二、外文部分
    Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (pp. 267-299). New York: Academic Press.
    Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage.
    Alexander, S., & Ruderman, M. (1987). The role of procedural and distributive justice in organization behavior. Social Justice Research, 1(2), 177-198.
    Allworth, E., & Hesketh, B. (1997). Construct based biodata and the prediction of adaptive performance. Paper presented at the American Psychological Association Conference, Chicago.
    Allworth, E., & Hesketh, B. (1999). Construct-oriented biodata: Capturing change-related and contextually relevant future performance. International Journal of Selection and Assessment, 7(2), 97-111.
    Banai, M., & Reisel, W. D. (2007). The influence of supportive leadership and job characteristics on work alienation: A six-country investigation. Journal of World Business, 42(4), 463-476.
    Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
    Barrick, M. R., Stewart, G. L., Neubert, M. J., & Mount, M. K. (1998). Relating member ability and personality to work-team processes and team effectiveness. Journal of Applied Psychology, 83(3), 377-391.
    Bauer, T. N., & Green, S. G. (1996). Development of leader-member exchange: Alongitudinal test. Academy of Management Journal, 39(6), 1538-1567.
    Berman, E. M., West, J. P., & Richter, M. N. (2002). Workplace relations: Friendship patterns and consequences (according to managers). Public Administration Review, 62(2), 217-230.
    Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria for fairness. In R. Lewicki, B. Sheppard & M. Bazeman (Eds.), Research on negotiation in organizations (pp. 43-55). Greenwich, CT: JAI Press.
    Bowen, D. E., Ledford, G. E. Jr., & Nathan, B. R. (1991). Hiring for the organization not the job. Academy of Management Executive, 5(4), 35-51.
    Boyd, N. G., & Taylor, R. R. (1998). A developmental approach to the examination of friendship in leader-follower relationships. Leadership Quarterly, 9(1), 1-25.
    Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875-884.
    Cable, D. M., & Judge, T. A. (1994). Pay preferences and job search decisions: A person-organization fit perspective. Personnel Psychology, 47(2), 317-348.
    Caldwell, D. F., & O’Reilly, C. A. III. (1990). Measuring person-job fit using a profile comparison process. Journal of Applied Psychology, 75(6), 648-657.
    Campbell, J. P., & Pritchard, R. R. (1976). Motivation theory in industrial and organizational psychology. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 63-130). Chicago: Rand McNally.
    Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46(4), 823-847.
    Chan, D. (2000). Conceptual and empirical gaps in research on individual adaptation at work. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (Vol. 1, pp. 143-164). New York: John Wiley & Sons.
    Chatman, J. A. (1991). Matching people and organizations: Selection and socialization in public accounting firms. Administrative Science Quarterly, 36(3), 459-484.
    Chen, C. H., Wang, S. J., Chang, W. C., & Hu, C. S. (2008). The effect of leader-member exchange, trust, supervisor support on organizational citizenship behavior in nurses. Journal of Nursing Research, 16(4), 321-328.
    Chen, G., Thomas, B., & Wallace, J. C. (2005). A multilevel examination of the relationships among training outcomes, mediating regulatory processes, and adaptive performance. Journal of Applied Psychology, 90(5), 827-841.
    Chuang, A. (2001). The perceived importance of person-job fit and person-organization fit between and within interview stages. Unpublished doctoral dissertation, University of Minnesota, Minneapolis.
    Clemmer, E. C. (1993). An investigation into reationship of fairness and customer satisfaction with services. In R. S. Cropanzano (Ed.), Justice in the workplace: Approaching fairness in human resource management (pp. 193-207). Hillsdale, NJ: Erlbaum.
    Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizational: A meta-analysis. Organizational Behavior and Human Decision Process, 86(2), 278-321.
    Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386-400.
    Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425-445.
    Cooper, D. R., & Schindler, P. S. (2003). Business research methods (8th ed.). New York: McGraw-Hill.
    Cowherd, D. M., & Levine, D. I. (1992). Product quality and pay equity between lower level employees and top management: An investigation of distributive justice theory. Administrative Science Quarterly, 37(2), 302-320.
    Cuieford, J. P. (1965). Fundamental statistics in psychology and education (4th ed.). New York: McGraw-Hill.
    Dailey, R., & Kirk, D. (1992). Distributive and procedural justice as antecedents of job satisfaction and intend to turnover. Human Relations, 45(3), 305-317.
    Dansereau, F. Jr., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13(1), 46-78.
    Denise, M. R. (2003). Extending the psychology of the psychological contract: A reply to “Putting psychology back into psychological contracts”. Journal of Management Inquiry, 12(3), 229-238.
    Dienesch, R. M., & Liden, R. C. (1986). Leader-member exchange model of leadership: A critique and further development. Academy of Management Review, 11(3), 618-634.
    Dittrich, J. E., & Carrell, M. R. (1979). Organizational equity perceptions, employee job satisfaction, and departmental absence and turnover rates. Organizational Behavior and Human Performance, 24(1), 29-40.
    Edwards, J. R. (1991). Person-job fit: A conceptual integration, literature review and methodological critique. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (pp. 283-357). Oxford, England: John Wiley & Sons.
    Ellinger, A. D., Ellinger, A. E., & Keller, S. B. (2003). Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry. Human Resource Development Quarterly, 14(4), 435-458.
    Fairhust, G. T. (1993). The leader-member exchange patterns of woman leaders in industry: A discourse analysis. Communication Monographs, 60(4), 321-351.
    Folger, R., & Cropanzano, R. (1998). Organizational justice and human resource management. Thousand Oaks, CA: Sage.
    Folger, R., & Greenberg, J. (1985). Procedural justice: An interpretive analysis of personnel system. In K. M. Rowland & G. R. Ferris (Eds.), Research in personnel and human resource management (pp. 141-183). Greenwich, CT: JAI Press.
    Frances, D. H., & Sandberg, W. R. (2000). Friendship within entre-preneurial teams and its association with team and venture per-formance. Entrepreneurship Theory and Practice, 25(2), 5-25.
    French, J. R. P. Jr., Caplan, R. D., & Harrison, R. V. (1982). The mechanisms of job stress and strain. New York: John Wiley & Sons.
    Gerstner, C. R., & Day, V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82(6), 827-844.
    Goris, J. R., Vaught, B. C., & Pettit, J. D. Jr. (2003). Effects of trust in superiors and influence of superiors on the association between individual-job congruence and job performance/satisfaction. Journal of Business and Psychology, 17(3), 327-343.
    Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161-178.
    Graen, G. B., & Scandura, T. (1987). Toward a psychology of dyadic organizing. In B. Staw & L. L. Cumming (Eds.), Research in organizational behavior (pp. 175-208). Greenwich, CT: JAI Press.
    Graen, G. B., & Uhl-Bien, M. (1991). The transformation of professionals into self-managing and partially self-designing contributors: Toward a theory of leadership-making. Journal of Management Systems, 3(3), 25-39.
    Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 6(2), 219-247.
    Graen, G. B., Liden, R, C., & Hoel, W. (1982). Role of leadership in the employee withdrawal process. Journal of Applied Psychology, 67(6), 868-872.
    Greenberg, J. (1987). A taxonomy of organizational justice theories. Academy of Management Review, 12(1), 9-22.
    Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399-432.
    Greguras, R. C., & Ford, J. M. (2006). An examination of the multidimensionality of supervisor and subordinate perceptions of leader-member exchange. Journal of Occupational and Organizational Psychology, 79 (3), 433-465.
    Griffin, B., & Hesketh, B. (2003). Adaptable behaviours for successful work and career adjustment. Australian Journal of Psychology, 55(2), 65-73.
    Hackman, J. R., & Lawler, E. E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology, 55(3), 259-286.
    Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). UK: Prentice Hall International.
    Heman, H. M., Marie, T., & Neal, M. (2008). A multi-level analysis of team climate and interpersonal exchange relationships at work. Leadership Quarterly, 19(2), 195-211.
    Hershenson, D. B. (1996). Work adjustment: A neglected area in career counseling. Journal of Counseling & Development, 74(4), 183-197.
    Holland, J. L. (1973). Making vocational choices: A theory of careers. Englewood Cliffs, NJ: Prentice-Hall.
    Holland, J. L. (1997). Making vocational choices: A theory of vocational personalities and work environments (3rd ed.). Odessa, FL: Psychological Assessment Resources.
    Homans, G. C. (1961). Social behavior: Its elementary forms. New York: Harcourt, Brace & World.
    Hosmer, L. R., & Kiewitz, C. (2005). Organizational justice: A behavioral science concept with critical implications for business ethics and stakeholder theory. Business Ethics Quarterly, 15(1), 61-91.
    Jackson, S. E. (1992). Team composition in organizational settings: Issues in managing an increasingly diverse work force. In S. Worchel, W. Wood & J. Simpson (Eds.), Group process and productivity (pp. 138-173). Newbury Park, CA: Sage.
    Jehn, K. A., & Shah, P. P. (1997). Interpersonal relationships & task performance: An examination of mediating processes in friend-ship & acquaintance groups. Journal of Personality & Social Psychology, 72(4), 775-790.
    Kleinbaum, D. G., Kupper, L. L., Muller, K. E., & Nizam, A. (1998). Applied Regression Analysis and Other Multivariable Methods. Pacific Grove, CA: Duxberry Press.
    Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology, 76(5), 698-707.
    Krackhardt, D., & Stern, R. N. (1988). Informal network and organizational crises: An experimental simulation. Social Psychology Quarterly, 51(2), 123-140.
    Kram, K. E., & Isabella, L. A. (1985). Mentoring alternatives: The role of peer relationships in careet development. Academy of Management Journal, 28(1), 110-132.
    Kreitner, R., & Kinicki, A. (2001). Organizational behavior. New York: McGraw-Hill.
    Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological measurement, 30(3), 607-610.
    Kristof, A. L. (1996). Person-organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49(1), 1-49.
    Kristof-Brown, A. L. (2000). Perceived applicant fit: Distinguishing between recruiters’ perceptions of person-job and person-organization fit. Personnel Psychology, 53(3), 643-671.
    Kristof-Brown, A. L., Jansen, K. J., & Colbert, A. M. (2002). A policy-capturing study of the simultaneous effects of fit with jobs, groups, and organizations. Journal of Applied Psychology, 87(5), 985-993.
    Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta analysis of person-job, person organization, person group, and person supervisor fit. Personnel Psychology, 58(2), 281-342.
    Kruger, L. J., Bernstein, G., & Botman, H. (1995). The relationship between team friendships and burnout among residential counselors. The Journal of Social Psychology, 135(2), 191-201.
    Kulik, C. T., Oldham, G. R., & Hackman, J. R. (1987). Work design as an approach to person-environment fit. Journal of Vocational Behavior, 31(1), 278-296.
    Lauver, K. J., & Kristof-Brown, A. (2001). Distinguishing between employees’ perceptions of person-job and person-organization fit. Journal of Vocational Behavior, 59(3), 454-470.
    Leventhal, G. S. (1980). What should be done with equity theory? New approach to the study of fairness in school relationships. In K. J. Gergen, M. S. Greenberg & R. H. Willis (Eds.), Social Exchange: Advances in theory and Research (pp. 27-55). New York: Plenum.
    Lewin, K. (1975). Field theory in social science: Selected theoretical papers (Rev. ed.). Westport, CT: Greenwood.
    Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Management, 24(1), 43-72.
    Liden, R. C., Erdogan, B., Wayne, S. J., & Sparrowe, R. T. (2006). Leader-member exchange, differentiation, and task interdependence: Implications for individual and group performance. Journal of Organizational Behavior, 27(6), 723-746.
    Lin, C. T. (2010). Relationship between job position, job attributes, and workplace friendship: Taiwan and China. Journal of Technology Management in China, 5(1), 55-68.
    Lincoln, J. R., & Miller, J. (1979). Work and friendship ties in organizations: A comparative analysis of networks. Administrative Science Quarterly, 24(1), 181-199.
    London, M., & Mone, E. M. (1999). Continuous learning. In D.R. Ilgen & D.E. Pulakos (Eds.), The changing nature of performance: Implication for staffing, motivation, and development (pp. 119-153). San Francisco, CA: Jossey-Bass.
    Mao, H. Y. (2006). The relationship between organizational level and workplace friendship. International Journal of Human Resource Management, 17(10), 1819-1833.
    Mao, H. Y., Chen, C. Y., & Hsieh, T. H. (2009). The relationship between bureaucracy and workplace friendship. Social Behavior and Personality, 37(2), 255-266.
    Markiewicz, D., Devine, I., & Kausilas, D. (2000). Friendships of women and men at work job satisfaction and resource implica-tions. Journal of Management Psychology, 15(2), 161-184.
    Martin, J. (1981). Relative deprivation: A theory of distributive injustice for an era of shrinking resource. In L. L. Cummings & B. M. Staw(Eds.), Research in organizational behavior (Vol. 3, pp. 53-107). Greenwich, CT: JAI Press.
    Masterson, S. S., Lewis, K., Goldman, B. M., & Tayler, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedural and treatment on work relationships. Academy of Management Journal, 43(4), 738-748.
    Mattila, A. S., & Enz, C. A. (2002). The role of emotions in service encounters. Journal of Services Research, 4(4), 268-277.
    McDowall, A., & Fletcher, C. (2004). Employee development: An organizational justice perspective. Personnel Review, 33(1), 8-29.
    McNatt, D. B. (2000). Ancient Pygmalion joins contemporary management: A meta-analysis of the result. Journal of Applied Psychology, 85(2), 314-322.
    Meir, E. I., Hadas, C., & Noyfeld, M. (1997). Person-environment fit in small army units. Journal of Career Assessment, 5(1), 21-29.
    Mendelson, M. J., & Kay, A. C. (2003). Positive feelings in friendship: Does imbalance in the relationship matter? Journal of Social and Personal Relationships, 20(1), 101-116.
    Milliken, F. J., & Martins, L. L. (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management. Academy of Management. The Academy of Management Review, 21(2), 402-433.
    Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845-855.
    Morrison, R. L., & Nolan, T. (2007). Too much of a good thing? Difficulties with workplace friendships. University of Auckland Business Review, 9(2), 33-41.
    Muchinsky, P. M., & Monahan, C. J. (1987). What is person-environment congruence? Supplementary versus complementary models of fit. Journal of Vocational Behavior, 31(3), 268-277.
    Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36(3), 527-556.
    Nielsen, I. K., Jex, S. M., & Adams, G. A. (2000). Development and validation of scores on a two-dimensional workplace friend-ship scale. Educational and Psychological Measurement, 60(4), 628-643.
    Nunnally, J. C. (1978). Psychometric theory. New York: McGraw-Hill.
    O’Reilly, C. A. III, Chatman, J. A., & Caldwell, D. F. (1991). People and organizational culture: A profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34(3), 487-516.
    Pakeeza, Haris, M., & Sajjad, M. (2011). Workplace friendships and organizational outcomes. Interdisciplinary Journal of Contemporary Research in Business, 3(1), 667-679.
    Pearce, J. A., & Ravlin, E. C. (1987). The design and activation of self-regulating work groups. Human Relations, 40(11), 751-782.
    Pfeffer, J., & Langton, N. (1993). The effects of wage dispersion on satisfaction, productivity, and working collaboratively: Evidence from college and university faculty. Administrative Science Quarterly, 38(3), 382-407.
    Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptively in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85(4), 612-624.
    Riordan, C. M., & Griffeth, R. W. (1995). The opportunity for friend-ship in the workplace: An underexplored construct. Journal of Business and Psychology, 10(2), 141-154.
    Robbins, S. P. (2003). Essentials of organizational behavior (7th ed.). Englewood Cliffs, NJ: Prentice-Hall.
    Ryan, M. V., & Daniel, C. F. (2009). Integrating the levels of person-environment fit: The roles of vocational fit and group fit. Journal of Vocational Behavior, 75(1), 68-81.
    Scandura, T. A., Graen, G. B., & Novak, M. A. (1986). When managers decide not to decide autocratically: An investigation of leader-member exchange and decision influence. Journal of Applied Psychology, 71(4), 579-584.
    Schmitt, N., Cortina, J. M., Ingerick, M. J., & Wiechmann, D. (2003). Personnel selection and employee performance. In W. C. Borman, D. R. Ilgen & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 77-105). Hoboken, HJ: John Wiley & Sons.
    Schneider, B. (1987). The people make the place. Personnel Psychology, 40(3), 437-453.
    Scholl, R. W., Cooper, E. A., & McKenna, J. F. (1987). Referent selection in determining equity perceptions: Differential effects on behavioral and attitudinal outcomes. Personnel Psychology, 40(1), 113-124.
    Schwarzwald, J., Koslowsky, M., & Shalit, B. (1992). A field study of employees’ attitudes and behaviors after promotion decisions. Journal of Applied Psychology, 77(4), 511-514.
    Scroggins, W. A. (2003). Selection, meaningful work, and employee retention: A self-concept based approach to person-job fit. Unpublished doctoral dissertation, New Mexico State University, Las Cruces.
    Sekaran, U. (2003). Research methods for business: A skill building approach. New York: John Wiley & Sons, Inc.
    Settoon, R. P., Bennett, N., & Liden, R. C. (1996). Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81(3), 219-227.
    Shaw, J. D., Duffy, M. K., & Stark, E. M. (2000). Interdependence and preference for group work: Main and congruence effects on the satisfaction and performance of group members. Journal of Management, 26(2), 259-279.
    Sheppard, B. H., Lewicki, R. J., & Minton, J. W. (1992). Organizational justice: The search for fairness in the workplace. New York: Lexington Books.
    Sheppard, B. H., Shapiro, D., & Cheraskin, L. (1992). Business on a handshake. Negotiation Journal, 8(4), 365-377.
    Sias, P. M. (2005). Workplace relationship quality and employee information experiences. Communication Studies, 56(4), 375-395.
    Sias, P. M., & Cahill, D. J. (1998). From coworkers to friends: The development of peer friendships in the workplace. Western Journal of Communication, 62(3), 273-299.
    Sias, P. M., Heath, R. G., Perry, T., Silva, D., & Fix, B. (2004). Narratives of workplace friendship deterioration. Journal of Social and Personal Relationships, 21(3), 321-340.
    Sias, P. M., Smith, G., & Avdeyeva, T. (2003). Sex and sex-composition differences and similarities in peer workplace friendship development. Communication Studies, 54(3), 332-340.
    Song, S. H., & Olshfski, D. (2008). Friends at work: A comparative study of work attitudes in seoul city government and new jersey state government. Administration & Society, 40(2), 147-169.
    Sorokin, P. A. (1959). Social and cultural mobility. New York: The Free Press.
    Spokane, A. R., Meir, E. I., & Catalano, M. (2000). Person-environment congruence and Holland’s theory: A review and reconsideration. Journal of Vocational Behavior, 57(2), 137-187.
    Tekleab, A. G., Takeuchi, R., & Taylor, M. S. (2005). Extending the chain of relationships among organizational justice, social exchange, and employee reactions: The role of contract violations. Academy of Management Journal, 48(1), 146-157.
    Thibaut, J. W., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale, NJ: Erlbaum.
    Tinsley, H. E. A. (2000). The congruence myth: An analysis of the efficacy of the person-environment fit model. Journal of Vocational Behavior, 56(2), 147-179.
    Triggs, D. D., & King, P. M. (2000). Job rotation: An administrative strategy for hazard control. Professional Safety, 45(2), 32-34.
    Tucker, J. S., & Gunther, K. M. (2009). The application of a model of adaptive performance to army leader behaviors. Military Psychology, 21(3), 315-333.
    Uhl-Bien, M., & Maslyn, J. M. (2003). Reciprocity in manager-subordinate relationships: Components, configurations, and outcomes. Journal of Management, 29(4), 511-532.
    Vecchio, R. P., & Gobdel, B. C. (1984). The vertical dyad linkage model of leadership: Problems and prospects. Organizational Behavior and Human Performance, 34(1), 5-20.
    Wanous, J. P., & Youtz, M. A. (1986). Solution diversity and the quality of group decisions. Academy of Management Journal, 29(1), 149-159.
    Werbel, J. D., & Johnson, D. J. (2001). The use of person-group fit for employment selection: A missing link in person-environment fit. Human Resource Management, 40(3), 227-240.
    Werner, W. E. (1974). Effect of role choice on vocational high school students. Journal of Vocational Behavior, 4(1), 77-84.
    Wright, P. H. (1978). Toward a theory of friendship based on a con-ception of self. Human Communication Research, 4(3), 196-207.
    Yen, W. W., Chen, S. C., & Yen, S. I. (2009). The impact of perceptions of organizational politics on workplace friendship. African Journal of Business Management, 3(10), 548-554.
    Yukl, G. A. (1981). Leadership in organization. Englewood Cliffsn, NJ: Prentice-Hall.
    Yukl, G. A. (1994). Leadership in organizations (3rd ed.). Englewood Cliffs, NJ: Prentice-Hall.
    Zohar, D. (1995). The justice perspective of job stress. Journal of Organizational Behavior, 16(5), 487-495.

    下載圖示
    QR CODE