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研究生: 周盈岑
Chou, Ying-Chen
論文名稱: 愛罵人的主管好不好? 探討不當督導氣候對團隊創新行為之影響
Are Abusive Leaders not Good for Team? Exploring the Impact of Abusive Supervision Climate on Team Innovation Behavior
指導教授: 張敬珣
Chang, Ching-Hsun
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 115
中文關鍵詞: 不當督導氣候團隊衝突同仇敵愾團隊創新行為
英文關鍵詞: abusive supervision climate, team conflict, against the common enemy, team innovation behavior
DOI URL: http://doi.org/10.6345/NTNU201900170
論文種類: 學術論文
相關次數: 點閱:155下載:0
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  • 在亞洲文化中,上司不留情面的責備下屬是司空見慣的作為;根據過往的研究指出,不當督導不僅會影響個體自身,還可能會嵌入團隊的氣氛中,概念化為團隊氣候,從而影響整個群體。因此,本研究欲嘗試將不當督導研究擴展為團隊層面,並進一步以不當督導氣候進行研究。
    本研究之目的在於了解不當督導氣候對團隊創新行為之影響,並以團隊衝突與同仇敵愾為中介變項進行探討。本研究採用問卷方式進行調查,而研究對象選擇以製造業中印刷及資料儲存媒體複製業、電力設備及配備製造業、電子零組件製造業、汽車及其零件製造業與電腦、電子產品及光學製品製造業等五大類之職場員工;共發放61個團隊,回收有效樣本29個團隊,計87份問卷,並利用敘述性統計、項目分析、探索性因素分析、團隊層次資料分析、信度分析、效度分析、相關分析、迴歸分析等統計方法來進行研究探討。同時,使用差異性分析來了解人口變項與企業特性對各構念之影響。
    本研究之結果顯示不當督導氣候對團隊衝突具有正向影響;不當督導氣候對同仇敵愾無顯著影響;團隊衝突對團隊創新行為具有負向影響;同仇敵愾對團隊創新行為具有正向影響;團隊衝突在不當督導氣候與團隊創新行為間具有中介效果;而同仇敵愾在不當督導氣候與團隊創新行為間並無中介效果。

    In Asian culture, it’s common to see leaders abuse their subordinates. According to the past research, abusive supervision not only affects the individual itself, but also affects the group. Therefore, this study focuses on team level and discusses consequence of abusive supervision climate.
    This study aims to investigate the relationship between abusive supervision climate and team innovation behavior, and test the mediating effect of team conflict and against the common enemy. The study distributed questionnaires to 61 teams, and finally obtained 29 valid teams, including 87 subordinates. The study discussed by statistical analysis, item analysis, exploratory factor analysis, team level data analysis, reliability analysis, validity analysis, correlation analysis and regression analysis. This study also examines the influence of demographic and enterprise features on each construct.
    The results show that H1, H3, H4 and H5 are supported in this study. Abusive supervision climate is significantly and positively related to team conflict. Abusive supervision climate is not significantly related to against the common enemy. Team conflict is significantly and negatively related to team innovation behavior. Against the common enemy is significantly and positively related to team innovation behavior. Team conflict mediates the relationship between abusive supervision climate and team innovation behavior. There is no mediating role of against the common enemy between abusive supervision climate and team innovation behavior.

    中文摘要 i ABSTRACT iii 目錄 v 表次 vii 圖次 ix 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 6 第三節 名詞釋義 7 第二章 文獻探討 9 第一節 不當督導氣候 9 第二節 團隊衝突 16 第三節 同仇敵愾 22 第四節 團隊創新行為 26 第五節 各變項間之相關性 29 第三章 研究設計與實施 35 第一節 研究架構與假設 35 第二節 研究步驟 36 第三節 研究對象與設計 38 第四節 研究工具 40 第五節 資料分析方法 44 第四章 研究結果 47 第一節 敘述性統計分析 47 第二節 項目分析 51 第三節 探索性因素分析 55 第四節 團隊層次資料產生 56 第五節 信度分析 58 第六節 效度分析 59 第七節 相關分析 61 第八節 迴歸分析 62 第九節 差異性分析 65 第五章 結論與建議 69 第一節 研究結論 69 第二節 管理意涵 77 第三節 研究限制與建議 80 參考文獻 83 一、中文部分 83 二、英文部分 86 附錄 101 附錄一 專家內容效度之彙整 103 附錄二 問卷初稿 107 附錄三 預試之項目分析彙整 110 附錄四 個案訪談資料彙整 111

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