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研究生: 劉庭鈞
Liu, Ting-Jyun
論文名稱: 派遣公司企業形象與雇主形象對其組織人才吸引力影響之研究
The Effects of Dispatching Agencies’Corporate Image and Employer Image on Organizational Attractiveness
指導教授: 朱益賢
Chu, Yih-Hsien
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 144
中文關鍵詞: 派遣公司企業形象雇主形象組織人才吸引力
英文關鍵詞: dispatching agency, corporate image, employer Image, organizational attractiveness
DOI URL: https://doi.org/10.6345/NTNU202203925
論文種類: 學術論文
相關次數: 點閱:70下載:6
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  • 企業為有效運用人力資源,派遣形式的管道已逐漸成為臺灣企業選擇的人力資源使用方式。現有派遣公司的相關研究著重企業選用派遣人員的考量因素,較少以派遣公司尋找人才時,派遣人員選擇其雇主公司的考量為研究方向。
    本研究利用問卷,透過網路與紙本對現職派遣人員或曾有過派遣經驗的工作者進行調查,經過收集後獲得129份有效樣本。為了解派遣公司的企業形象與雇主形象對其組織人才吸引力的影響,利用個人背景變項探討其對企業形象、雇主形象與組織人才吸引力的認知差異,並比較雇主形象中的功能性形象(工作、組織中客觀、具體和實際的部分,即工作與組織特性)與象徵性形象(工作、組織中主觀而無形的特徵,如友善的、有創造力的)對於組織人才吸引力的影響程度,何者更為顯著,研究結論如下:
    (一)派遣人員年齡為30歲以下者,其對企業形象的認知程度明顯高於41歲以上者。
    (二)派遣人員接觸派遣工作的年資為一年半至三年者,其對雇主形象中的功能性形象認知程度明顯高於三年以上者;而接觸派遣工作的年資為一年半至三年者,其對象徵性形象的認知程度明顯高於一年半以內者與三年以上者。
    (三)派遣人員接觸派遣工作的年資為一年半至三年者,其對組織人才吸引力的認知程度明顯高於三年以上者。
    (四)派遣公司的企業形象能有有效預測其組織人才吸引力,其中以機構形象的影響程度為最高。
    (五)派遣公司雇主形象中的功能性形象認知與象徵性形象認知皆能有效預測其組織人才吸引力;相較於象徵性形象認知,派遣公司的功能性形象對組織人才吸引力的影響程度更高。
    研究結果顯示派遣公司之企業形象、雇主形象之功能性形象與象徵性形象皆能對派遣公司的組織人才吸引力有正向顯著影響。影響程度比較的結果則顯示,相較於功能性形象,派遣公司雇主形象中的象徵性形象對於組織人才吸引力的影響較為不顯著。

    Nowaday, more and more enterprises choose dispatching service for the effective use of human resources. While, related researches focused on the ompanies’considerations upon dispatching agencies, fewer re-searches were found concerning the consideration of dispatch employees for selecting their employers.
    This study investigates whether the corporate and employer’s image affect the organizational attractiveness among the perception of 129 working or experienced dispatch employees.
    Analyzing employees background variables, we nvestigated the cognitive differences toward corporate image, employer image and organizational attractiveness between each individual.
    In addition, we attempted to figure out the impact of the instrumen-tal image attributes (objective, concrete and practical parts of a work or organization, namely work and organizational characteristics) and the
    symbolic image traits (subjective and intangible characteristics, such as friendliness, creativeness) toward the organizational attractiveness, in this study, we found that:
    (A)The dispatched employees under 30 years old had signifi-cantly
    better cognition towards the corporate image of dispatching agency,
    comparing to the ones elder than 41 years old.
    (B)The dispatched employees with working experience from one and a half year to three years showed better cognition towards instrumental image than those with at least three-year-experience;
    towards symbolic images than those with experience less than one and a half year or more than three years.
    (C)The dispatched employees with working experience from one and a half year to three years showed better cognition towards the organizational attractiveness than those with at least three-year-experience.
    (D)The corporate image of a dispatching agency, especially the
    institution image, is highly predictive to its organizational
    attractiveness.
    (E)Both the instrumental and symbolic images of a dispatching agency
    are effectively predictive to its organizational attractiveness.
    Relative to symbolic image, the instrumental image shows a stronger effect.
    The results showed that both the corporate image and employer image (including instrumental image attributes and symbolic image traits) did have a significant positive influence on the organizational attractive-ness of a dispatching agency. Comparing to the less significant effect of the sym-bolic image traits, the instrumental image attributes of the agency pos-sessed a stronger impact toward the organizational attractiveness.

    謝 誌 i 中文摘要 iii Abstract v 目 錄 vii 表 次 ix 圖 次 xiii 第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 3 第三節 名詞解釋 5 第四節 研究範圍與限制 6 第二章 文獻探討 9 第一節 派遣公司 9 第二節 企業形象 11 第三節 雇主形象 15 第四節 組織人才吸引力 21 第五節 相關研究 24 第三章 研究設計與實施 29 第一節 研究架構 29 第二節 研究對象 31 第三節 研究方法與工具 34 第四節 資料分析方法 45 第五節 研究流程 48 第四章 資料分析 51 第一節 基本資料分析與樣本分布情況 51 第二節 個人背景變項之綜合分析 63 第三節 企業形象與組織人才吸引力之綜合分析 74 第四節 雇主形象與組織人才吸引力之綜合分析 77 第五章 研究結論與建議 81 第一節 研究結論 81 第二節 研究建議 84 參考文獻 89 一、中文部份 89 二、外文部份 90 三、網路部分 93 附錄一、研究問卷(初稿) 97 附錄二、專家效度審查問卷 101 附錄三、專家效度審查意見整理表 109 附錄四、研究問卷(專家修訂版紙本問卷) 113 附錄五、研究問卷(專家修訂版網路問卷) 117 附錄六、表面效度審查意見整理表 127 附錄七、研究問卷(修訂完稿紙本) 131 附錄八、研究問卷(修訂完稿網路版) 135

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    二、外文部份
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    三、網路部分
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    吳麗雪(2012)。搶速度!拼彈性!建構最有適變力的組織體。取自http://www.104temp.com.tw/event/temp_edm/de164066/071301.pdf

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