簡易檢索 / 詳目顯示

研究生: 王子惠
Wang, Tzu-Huei
論文名稱: 學習意圖、職涯適應力及員工留職意願-以台灣Y世代員工為例
Relationships among Learning Intention, Career Adaptability and Employee Retention of Generation Y in Taiwan
指導教授: 賴志樫
Lai, Chin-Chien
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 95
中文關鍵詞: 學習意願職涯適應力員工留職意願
英文關鍵詞: Learning Intention, Career Adaptability, Employee Retention
DOI URL: https://doi.org/10.6345/NTNU202204173
論文種類: 學術論文
相關次數: 點閱:93下載:39
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • Nowadays, the external business environment is become volatility, uncertainty, complexity and ambiguity (VUCA). Generation Y is an age group that will dominate the workforce, also they need to construct their career in this changed world, thus, Generation Y is considered as the key target to maintain because they are the preservation and existence to the workforce in global. Simultaneously, their characteristics have been noticed because the cohort effect has influenced their concept of learning attitude, the philosophy of constructing career as well as their organizational commitment. The purpose of the study, therefore, was to explore the relationships among learning intention, career adaptability and employee retention, the differences of educational levels on learning intention and the gender differences on the level of employee retention. In terms of research methods, this research adopted quantitative approach and designed an online questionnaire to collecting data. A total of 349 valid respondents is collected and underwent t-Test, One-Way ANOVA, SEM to test the hypothesis as well as answer the research questions. The statistical results indicated that learning intention have significant influence to employee retention and career adaptability, however, career adaptability have no obvious relationship to employee retention, furthermore, the gender and educational levels have no difference on learning intention and employee retention. Based on the finding, suggestions are provided to human resources field, Generation Y and future research. It is hoped that these results may serve as a basis understanding of Generation Y toward learning intention, career adaptability and employee retention.

    Nowadays, the external business environment is become volatility, uncertainty, complexity and ambiguity (VUCA). Generation Y is an age group that will dominate the workforce, also they need to construct their career in this changed world, thus, Generation Y is considered as the key target to maintain because they are the preservation and existence to the workforce in global. Simultaneously, their characteristics have been noticed because the cohort effect has influenced their concept of learning attitude, the philosophy of constructing career as well as their organizational commitment. The purpose of the study, therefore, was to explore the relationships among learning intention, career adaptability and employee retention, the differences of educational levels on learning intention and the gender differences on the level of employee retention. In terms of research methods, this research adopted quantitative approach and designed an online questionnaire to collecting data. A total of 349 valid respondents is collected and underwent t-Test, One-Way ANOVA, SEM to test the hypothesis as well as answer the research questions. The statistical results indicated that learning intention have significant influence to employee retention and career adaptability, however, career adaptability have no obvious relationship to employee retention, furthermore, the gender and educational levels have no difference on learning intention and employee retention. Based on the finding, suggestions are provided to human resources field, Generation Y and future research. It is hoped that these results may serve as a basis understanding of Generation Y toward learning intention, career adaptability and employee retention.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Motivation of the Study 4 Purposes of the Study 5 Research Questions 6 Delimitation 6 Definition of Key Terms 6 CHAPTER II LITERATURE REVIEW 9 Generation Y 9 Learning Intention 12 Career Adaptability 17 Employee Retention 19 Hypothesis Development 22 CHAPTER III METHODOLOGY 27 Research Framework 27 Research Hypothesis 28 Research Procedure 28 Research Sample 31 Data Collection 31 Measurement 32 Data Analysis 35 Validity and Reliability 37 CHAPTER IV FINDINGS AND DISCUSSIONS 51 Results of Demographic Analysis 51 Relationships of LI, ER and CA 57 Summary of Analysis Result 63 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 65 Conclusions 65 Limitations 66 Recommendations 66 REFERENCES 71 APPENDIX A: EXPERT REVIEW 77 APPENDIX B: QUESTIONNAIRE 85 APPENDIX C: CFA MODEL OF LEARNING INTENTION 91 APPENDIX D: CFA MODEL OF CAREER ADAPTABILITY 93 APPENDIX E: CFA MODEL OF EMPLOYEE RETENTION 95

    Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes. 50(2), 179-211.
    Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behaviour. NJ: Prentice Hall PTR.
    Axten, C. (2015). Millennials at work. Defense AT&T, 44(2), 50-54.
    Baert, H., Rick D., & Valckenborgh, V. (2006). Towards the conceptualisation of learning climate. In Rui Viéira de Castro Amelia Vitória Sancho Paula Guimarães (Eds.), Adult edution: New routes in a new landscape (pp. 87-111). Protugal: University of Minho.
    Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. US: Prentice-Hall, Inc.
    Bandura, A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes, 50(2), 248-287.
    Bannon, S., Ford, K., & Meltzer, L. (2011). Understanding millennials in the workplace. CPA Journal, 81(11), 61-65.
    Barford, I. N., & Hester, P. T. (2011). Analyzing Gen Y workforce motivation. Defense AT&L, 40(2), 36-40.
    Barkhuizen, N. (2014). Exploring the importance of rewards as a talent management tool for Gen Y employees. Mediterranean Journal of Social Sciences, 5(27), 1100-1105.
    Berkup, S. B. (2014). Working with generations X and Y in generation Z period: Management of different generations in business life. Mediterranean Journal of Social Sciences, 5(19), 218-229.
    Brett, J. F., & VandeWalle, D. (1999). Goal orientation and goal content as predictors of performance in a training program. Journal of Applied Psychology, 84(6), 863-73.
    Burke, R., & Ng, E. (2006). The changing nature of work and organizations: Implications for human resource management. Human Resource Management Review, 16 (2), 86-94.
    Cascio, W. F. (2005). Strategies for responsible restructuring. The Academy of Management Executive, 19(4), 39-50.
    Cekada, T. L. (2012). Training a multigenerational workforce. Professional Safety, 57(3), 40-44.
    Chan, S. H., & Mai, X. (2015). The relation of career adaptability to satisfaction and turnover intentions. Journal of Vocational Behavior, 89(1), 130-139.
    Colquitt, J. A., & Simmering, M.J. (1998). Conscientiousness, goal orientation, and motivation to learn during the learning process: A longitudinal study. Journal of Applied Psychology, 83(4), 654-65.
    Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. Academy of Management Review, 11(1), 55-70.
    Curtis, S., & Wright, D. (2001). Retaining employees: The fast track to commitment. Management Research News, 24(8), 59-64.
    D'Amato, A., & Herzfeldt, R. (2008). Learning orientation, organizational commitment and talent retention across generations: A study of European managers. Journal of Managerial Psychology, 23(8), 929-953.
    Doll, W. J., Xia, W., & Torkzadeh, G. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. MIS Quarterly, 18(4), 453-461.
    Elman, C., & O’Rand, A. M. (2002). Perceived job insecurity and entry into work-related education and training among adult workers. Social Science Research, 31(1), 49-76.
    Erickson, T. (2008). Plugged in: The gen Y guide to thriving at work. US: Harvard Business Review Press.
    Fabrigar, L. R., Wegener, D. T., MacCallum, R.C., & Strahan, E. J. (1999). Evaluating the use of exploratory factor analysis in psychological research. Psychological Methods, 4(3), 272-299.
    Fallon, T. (2009). Retain and motivate the next generation: 7 ways to get the most out of your millenial workers. Supervision, 70(5), 5-7.
    Ferreira, N. (2012). Constructing a psychological career profile for staff retention (Unpublished doctoral dissertation). University of South Africa, Pretoria, South Africa.
    Fleisher, C., Khapova, S. N., & Jansen, P. G. (2014). Effects of employees’ career competencies development on their organizations. Career Development International, 19(6), 700-717.
    Gavatorta, S. (2012). It's a millennial thing. T+D, 66(3), 58-65.
    Gberevbie, D. E. (2008). Staff recruitment, retention strategies and performance of selected public and private organizations in Nigeria (Unpublished doctoral dissertation). Covenant University, Ota.
    Greenhalgh, C., & Mavrotas, G. (1994). The role of career aspirations and financial constraints in individual access to vocational training. Oxford Economic Papers, 46(4), 579-604.
    Gupta, V., & Srivastava, S. (2016, August). Employee retention: Key to success. HyTech Professionals. Retrieved from https://www.hitpages.com/doc/6689734491373568/1
    Gutman, L. M., & Schoon, I. (2012). Correlates and consequences of uncertainty in career aspirations: Gender differences among adolescents in England. Journal of Vocational Behavior, 80(3), 608-618.
    Handy, L. W. (2008). The importance of the work environment variables on the transfer of training (Unpublished doctoral dissertation). North Carolina State University, USA.
    Hao, Z. (2006). Expectations of recruiters and applicants in large cities of China. Journal of Managerial Psychology, 21(5), 459-475.
    Hiltrop, J. M. (1999). The quest for the best: Human resource practices to attract and retain talent. European Management Journal, 17(4), 422-30.
    Hung, K., Gu, F., & Yim, C. (2008). A social instructional approach to identifying generation cohorts in China with a comparison of American consumers. Journal of International Business Studies, 38(5), 836-853
    Joāo, T. F., & Coetzee, M. (2012). Job retention factors, perceived career mobility and organisational commitment in the South African financial sector. Journal of Psychology in Africa, 22(1), 69-76.
    Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36.
    Kilber, J., Barclay, A., & Ohmer, D. (2014). Seven tips for managing gen Y. Journal of Management Policy & Practice, 15(4), 80-91.
    Kline, R. B. (2015). Principles and practice of structural equation modeling. New York: Guilford publications.
    Krahn, H. J., & Galambos, N. L. (2014). Work values and beliefs of generation X and generation Y. Journal of Youth Studies, 17(1), 92-112.
    Kyndt, E., Dochy, F., Michielsen, M., & Moeyaert, B. (2009). Employee retention: Organisational and personal perspectives. Vocations and Learning, 2(3), 195-215.
    Kyndt, E., Dochy, F., Onghena, P., & Baert, H. (2013). The learning intentions of low qualified Employees: A multilevel approach. Adult Education Quarterly, 63(2), 165-189.
    Kyndt, E., Govaerts, N., Dochy, F., & Baert, H. (2011a). Influence of learning and working climate on the retention of talented employees. Journal of Workplace Learning, 23(1), 35-55.
    Kyndt, E., Govaerts, N., Dochy, F., & Baert, H. (2011b). The learning intention of low qualified employees: A key for participation in lifelong learning and continuous training. Vocations and Learning, 4(3), 211-229.
    Levenson, A. (2010). Millennials and the world of work: An economist’s perspective. Journal of Business and Psychology, 25(2), 257-264.
    Luscombe, J., Lewis, I., & Biggs, H. C. (2013). Essential elements for recruitment and retention: Gen Y. Education and Training, 55(3), 272-290.
    Maccallum, R. C., Browne, M. W., & Sugawara, H. (1996). Power analysis and determination of sample size for covariance structure modeling. Psychological Methods, 1(2), 130-49.
    Mannheim, K. (1970). The problem of generations. Psychoanalytic Review, 57(3), 378.
    Martin, C. A. (2005). From high maintenance to high productivity. Industrial and Commercial Training, 37(1), 39-44.
    Maurer, T. J., Weiss, E. M., & Barbeite, F. G. (2003). Model of involvement in work-related learning and development activity: the effects of individual, situational, motivational, and age variables. Journal of Applied Psychology, 88(4), 707-724.
    McKee-Ryan, F. M., & Harvey, J. (2011). I have a job, but...: A review of underemployment. Journal of Management, 37(4), 962-996.
    Messmer, M. (2000). Orientation programs can be key to employee retention. Strategic Finance, 81(8), 12.
    Morrison, E. (2012). Why Y matters: Mapping the coming consumption patterns of gen Y. Meanjin, 71(1), 21-27.
    Muchinsky, P. M., & Morrow, P. C. (1980). A multidisciplinary model of voluntary employee turnover. Journal of Vocational Behaviour, 17(3), 263-290.
    Noe, R. A. (1996). Is career management related to employee development and performance?. Journal of Organisational Behavior, 17(2), 119-133.
    Noe, R. A., & Wilk, S. L. (1993). Investigation of the factors that influence employees’ participation in development activities. Journal of Applied Psychology, 78(2), 291-302.
    Nunnally, J. C. (1978). Psychometric theory. New York: McGraw-Hill.
    Raemdonck, I. (2006). Self-directedness in learning and career processes: A study in lower qualified employees in Flanders (Unpublished doctoral dissertation). Universiteit Gent, Belgium.
    Rousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74(4), 511-541.
    Rowold, J., & Shilling, J. (2006). Career-related continuous learning: Longitudinal predictive power of employees’ job and career attitudes. Career Development International, 11(6), 489-503.
    Sanders, J., Oomens, S., Blonk, R. W., & Hazelzet, A. (2011). Explaining lower-educated workers’ training intentions. Journal of Workplace Learning, 23(6), 402-416.
    Savickas, M. L. (1997). Career adaptability: An integrative construct for life-span, life-space theory. Career Development Quarterly, 45(3), 247-259.
    Savickas, M. L. (2005). The theory and practice of career construction. In Lent, R. W., & Brown, S. D. (Eds.), Career development and counseling: Putting theory and research to work (pp. 42-70). New Jersey: John Wiley & Sons.
    Savickas, M. L., & Porfeli, E. J. (2012). Career adapt-abilities scale: construction, reliability, and measurement equivalence across 13 countries. Journal of Vocational Behavior, 80(3), 661-673.
    Schumacker, R. E., & Lomax R. G. (2004). A beginner’s guide to structural equation modeling. Mahwah, NJ: Lawrence Erlbaum Associates.
    Seijts, G. H., Latham, G. P., Tasa, K., & Latham, B. W. (2004). Goal setting and goal orientation: An integration of two different yet related literatures. Academy of Management Journal, 47(3), 227-39.
    Smith, K. T. (2010). Work-life balance perspectives of marketing professionals in gen Y. Services Marketing Quarterly, 31(4), 434-447.
    Smola, K. W., & Sutton, C. D. (2002). Generational differences: Revisiting generational work values for the new millennium. Journal of Organizational Behavior, 23(4), 363-382.
    Stanimir, A. (2015). Gen Y characteristics of attitudes on labour market. Mediterranean Journal of Social Sciences, 6(25), 22-28.
    Stauss, B., Chojnacki, K., Decker, A., & Hoffman, F. (2001). Retention effects of a customer club. International Journal of Service Industry Management, 12(1), 7-19.
    Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics. New York: Allyn and Bacon.
    Takase, M., Nakayoshi, Y., & Teraoka, S. (2012). Graduate nurses’ perceptions of mismatches between themselves and their jobs and association with intent to leave employment: A longitudinal survey. International Journal of Nursing Studies, 49(12), 1521-1530.
    Tharenou, P. (1997). Organisational, job and personal predictors of employee participation in training and development. Applied Psychology: An International Review, 46(2), 111-134.
    Thompson, C., & Gregory, J. B. (2012). Managing millennials: A framework for improving attraction, motivation, and retention. The Psychologist Manager Journal, 15(4), 237-246.
    Tolentino, L. R., Garcia, P. R., Restubog, S. L., Bordia, P., & Tang, R. (2013). Validation of the career adapt-abilities scale and an examination of a model of career adaptation in the Philippine context. Journal of Vocational Behavior, 83(3), 410-418.
    Trevor, C. (2001). Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover. Academy of Management Journal, 44(4), 621-639.
    Walker, J. W. (2001). Zero defections? Human Resource Planning, 24(1), 6-8.
    Wheaton, B., Muthen, B., Alwin, D. F., & Summers, G. (1977). Assessing reliability and stability in panel models. Sociological Methodology, 8(1), 84-136.
    Workforce Planning for Wisconsin State Government. (2005). Employee retention. Retrieved from http://workforceplanning.wi.gov/category.asp?linkcatid=15&linkid=18
    Zimmerman, B. J. (2000). Self-efficacy: An essential motive to learn. Contemporary Educational Psychology, 25(1), 82-91.
    Zoogah, D. B. (2010). Why should I be left behind? Employees’ perceived relative deprivation and participation in development activities. Journal of Applied Psychology, 95(1), 159-173.

    下載圖示
    QR CODE