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研究生: 陳勁瑋
Chen, Ching-Wei
論文名稱: 中華職棒球迷虛擬社群意識對贊助企業品牌權益影響之探討-以中信兄弟為例並以球隊認同感為中介變項
Research on CPBL's sense of virtual community & the influence of brand equity-Use Chinatrust Brothers as sample and team identification as intervening variable
指導教授: 董澤平
Dong, Tse-Ping
學位類別: 碩士
Master
系所名稱: 全球經營與策略研究所
Graduate Institute of Global Business and Strategy
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 95
中文關鍵詞: 中華職棒(CPBL)中信兄弟虛擬社群意識球隊認同感品牌權益
英文關鍵詞: Chinese Professional Baseball League (CPBL), Chinatrust Brothers, The sense of virtual community, Team identification, Brand equity
DOI URL: https://doi.org/10.6345/NTNU202202969
論文種類: 學術論文
相關次數: 點閱:96下載:6
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  • 本研究旨於探討虛擬社群球迷之虛擬社群意識、球隊認同感,以及贊助球隊之品牌權益之關係,並加以確認三者間之影響因素是否具有正向關聯性。本研究之研究對象以中信金控之贊助球隊-中信兄弟之虛擬社群球迷為主要研究對象,採用的研究工具有「虛擬社群意識量表」、「球隊認同感量表」、「品牌權益量表」,問卷發放時間為中華名國一百零六年五月,共回收837份問卷,有效問卷數為795份。
    研究結果顯示:(一)虛擬社群意識會正向影響虛擬社群球迷之球隊認同感。(二)虛擬社群意識會正向影響虛擬社群球迷對球隊贊助企業之品牌權益的看法。(三)球隊認同感會正向影響虛擬社群球迷對球隊贊助企業之品牌權益的看法。(四)球隊認同感確實會對於虛擬社群意識以及贊助球隊之品牌權益產生中介效果。在經過本研究之數據分析與推論後發現,球隊認同感會影響虛擬社群意識以及品牌權益的認知,並對兩者具有正向的中介效果。
    根據本研究之研究結果,球迷會因於線上社群的討論以及對球隊的認同感,進而影響到贊助企業之品牌權益。因此可得知線上虛擬社群的經營,確實會產生經由線上影響至線下的交互作用。

    The purpose of this thesis is to explore the relationship between the sense of virtual community and baseball team recognition, and their influence on the brand equity of a cooperate sponsor to prove whether the three factors have positive relevance or not. Thereby, to gain practical insights, the thesis will focus on the fans of the Chinatrust Brothers, which is a baseball team, and its sponsor by CTBC Bank. The utilized instruments include “the sense of virtual community scale,” “team identification scale,” and “brand equity scale.” To examine the mentioned relationship, a questionnaire was issued in May 2017. In total, 837 questionnaires were collected, and 795 questionnaires were valid.
    The analysis determined the following results: (1) The sense of virtual community positively affects fan’s team identification. (2) The sense of virtual community positively affects the fans’ opinions on the brand equity of the company. (3) The baseball team’s identification positively modifies the fan’s opinion of the brand equity of the sponsoring company. (4) The team identification is a mediator between the virtual community recognition and the brand equity of the firm. Through the analysis and conclusion of this study, it is discovered that the team identification affects the recognition of the virtual community and the firm’s brand equity
    According to the results of this study, on-line community discussions and the team recognition affect the company’s brand equity. It can be noticed that the operation of the virtual community affects the company’s brand equity not only online but also offline.

    目錄 表目錄 5 圖目錄 7 第一章、緒論 8 第一節 研究背景 8 第二節 研究動機 9 第三節 研究目的 11 第四節 研究步驟與流程 12 第五節 研究範圍 13 第六節 名詞解釋 13 第二章、文獻探討 15 第一節 虛擬社群意識 15 第二節 球隊認同感 23 第三節 品牌權益 26 第三章、研究方法 34 第一節 研究架構 34 第二節 問卷發展 39 第三節 研究對象與抽樣方法 43 第四節 資料分析方法 43 第五節 前測問卷資料採樣及分析 44 第四章、問卷結果分析 49 第一節 虛擬社群球迷之人口統計變項描述 50 第二節 中信兄弟隊之虛擬社群球迷之人口統計變項對虛擬社群關係、球隊認同感以及品牌權益之影響 58 第三節 討論與分析結果 82 第五章、結論與建議 87 第一節 研究結論 87 第二節 研究價值 88 第三節 研究限制 88 第四節 研究建議 89 參考文獻-中文文獻 93 參考文獻-英文文獻 94

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