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研究生: 丁語純
Ding, Yu-Chun
論文名稱: 探討台北國際旅展不同產業參展商之群組相對績效表現
Technical Efficiency and Metatechnology Ratios for Exhibitors in the Taipei International Travel Fair
指導教授: 方進義
Fang, Chin-Yi
學位類別: 碩士
Master
系所名稱: 運動休閒與餐旅管理研究所
Graduate Institute of Sport, Leisure and Hospitality Management
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 65
中文關鍵詞: 旅行社與旅館資料包絡分析法參展商投入資源參展績效群組技術水準
英文關鍵詞: Taipei ITF (Taipei International Travel Fair), Data Envelopment Analysis (DEA), Input Resource of exhibitors, Tradeshow Performance, Metatechnology Ratio (MTR)
DOI URL: https://doi.org/10.6345/NTNU202202474
論文種類: 學術論文
相關次數: 點閱:56下載:2
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  • 全臺各地每年旅展總共舉辦超過約20場,頻繁的參展會讓參展商投入不少資源成本,而眾多的投入資源成本是否能夠達到參展商預計之目標與績效,要使參展發揮最大效益,是否有哪些投入資源項目可以增減?相關研究付之闕如;由於台北國際旅展為全台歷史最悠久、規模最盛大的國際性旅遊展,本次研究對象以參展2016年台北國際旅展之旅行社及旅館參展商。透過文獻歸納旅展參展商 (Exhibitor) 的投入資源與產出變項,再以問卷蒐集各參展商投入與產出數據,以投入導向 (Input Oriented) 資料包絡分析法 (Data Envelopment Analysis) 評估參展績效。本次研究結果2016年台北國際旅展旅行社及旅館參展商平均純技術效率值為0.81及0.68,並透過投入差額變數分析提供參展商參考標竿參展商,並針對效率較差的參展商提供最佳投入量的修正項目及數據,旅行社及旅館參展商之投入資源平均應減少 (1) 攤位面積22.4、14.2平方公尺;(2) 攤位租金19.6、12.5萬元;(3) 現場員工數85、28人次;(4) 攤位搭建相關費用9.3、15.1萬元,以達成最佳參展績效。因台北國際旅展攤位總是供不應求,透過群組技術水準 (Metatechnology Ratio, MTR),能知道旅館參展商群組 (0.99) 較旅行社參展商群組 (0.77) 更具有效率,可當作該展主辦單位篩選參展商之依據。

    Too many tradeshows have let exhibitors ran through resources. Extant researches are lack of calculating all inputs resources and evaluating exhibitors’ performance. To contribute the literature gap, this studying applying data envelopment analysis (DEA). DEA, is a nonparametric test through multiple inputs and outputs, was used to evaluate the exhibitors' Performance. Travel agency and hotel exhibitors in 2016 Taipei International Travel Fair (Taipei ITF) are selected. Our results are to indicated that the average efficiency score among the exhibitors. The input slack value analysis will show that which and how much the input should decrease to achieve the best performance. Also tell the exhibitors could benchmark which exhibitors. Due to the fact that Taipei ITF booth is always in short supply Metatechnology Ratio (MTR) can tell Hotels group of exhibitors (0.99) are in more efficiency than Travel Agencies group (0.77). It may be used as selecting the exhibitors to the organization of Taipei ITF.

    口試委員與所長簽字論文通過簽名表 i 論文授權書 ii 中文摘要 iii 英文摘要 iv 謝誌 v 目次 vi 表次 viii 圖次 ix 第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 9 第三節 研究問題 10 第四節 研究範圍與限制 11 第五節 研究重要性 11 第六節 研究流程 13 第貳章 文獻回顧 15 第一節 臺灣會展產業的介紹與定義 15 第二節 台北國際旅展歷史沿革與重要性 17 第三節 參展商資源投入與討論 21 第四節 參展商績效指標 24 第五節 共同邊界法 26 第參章 研究方法 29 第一節 研究架構 29 第二節 研究對象與資料蒐集 30 第三節 研究工具暨資料分析方法 31 第肆章 結果與討論 36 第一節 敘述性統計分析 36 第二節 資料包絡分析結果與討論 39 第三節 管理意涵 47 第伍章 結論與建議 51 第一節 結論 51 第二節 未來研究建議 52 引用文獻 54 附錄 64 表 次 表1 2015年於臺灣舉辦其他類別展覽次數一覽表 3 表2 2016年於臺灣舉辦其他類別展覽次數一覽表 4 表3 2015年臺灣旅展一覽表 5 表4 2016年臺灣旅展一覽表 6 表5 1987至2016年台北國際旅展基本展訊 17 表6 參展商績效指標文獻一覽表 25 表7 以共同邊界函數-資料包絡分析法評估餐旅產業效率文獻 28 表8 旅行社及旅館參展商產出及投入變項的相關係數 37 表9 旅行社、旅館參展商投入與產出的敘述性統計資料 (N=12、37) 39 表10 2016台北國際旅展旅行社參展商整體效率、純技術效率及規模效率值一覽表 40 表11 2016台北國際旅展旅館參展商整體效率、純技術效率及規模效率值一覽表 42 表12 2016台北國際旅展旅行社/旅館參展商差額變數值 43 表13 2016台北國際旅展旅行社及旅館參展商群組技術水準及MTR 46 表14 旅行社、旅館參展商投入與產出的穩健測試敏感度分析表 46 表15 Spearman 相關係數 47   圖 次 圖1 2015及2016年於臺灣舉辦展覽比例圖 2 圖2 2007至2016年來臺旅客及國人出國人次變化 8 圖3 研究流程圖 14 圖4 1987至2016年台北國際旅展歷年總參觀人數 19 圖5 2016年台北國際旅展參展國家數/地區分析圖 20 圖6 2016年台北國際旅展參展單位行業別分析圖 21 圖7 2005至2008年德國旅展參展商參展各項費用比例 23 圖8 研究架構 29 圖9 參展商攤位類型 49

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