This is the first research on the relationships among justice, satisfaction trust, and commitment that compare the chain store and the non-chain store in Taiwan. The population of this research is the chain store and non-chain store in south Taiwan. This research adopts the purposive sampling method to sample and acquires 401 valid questionnaires by personal interviews. The results of the structural equation model analysis indicate that he proposed model is valid and has a highly explaining power for the satisfaction, the trust construct and the commitment construct. The results show that there is a positive relationship that is significant and direct between justice and satisfaction, satisfaction and rust, trust and commitment.