養生機構住民心流體驗、休閒滿意、生活滿意與忠誠度之影響關係研究

Relationships among Leisure Satisfaction, and Life Satisfaction of Residents in Health Care Institutes

張家銘(Chia-Ming Chang) ； 王瑋榛(Wei-Jeam Wang)

《北體學報》 16期 (2008/12) Pp. 104-116

https://doi.org/10.6167/TPEC/2008.16.10

摘要

目的：主要在探討養生機構住民、心流體驗、休閒滿意、生活滿意以及忠誠度之影響關係。方法：以臺中縣地區選25家養生機構住民進行調查，分別就每家機構選20位住民可配合受訪進行施測，共發放500份，共回收402份刪除無效問卷後得有效問卷350份，有效回收率為70%。回收資料經描述統計、探性因素分析，驗證性因素分析，以及結構方程模式分析等統計分析。結果：養生機構住民在（一）心流體驗會顯著影響休閒滿意（二）心流體驗會顯著影響忠誠度（三）休閒滿意不會顯著影響忠誠度（四）休閒滿意會顯著影響生活滿意（五）生活滿意會顯著影響忠誠度。結論：養生機構住民的休閒滿意度與生活滿意度具高度相關，而心流體驗及生活滿意皆會影響住民忠誠度。

關鍵字

養生機構 ； 心流體驗 ； 休閒滿意 ； 生活滿意 ； 忠誠度

並列摘要

Objectives: This study aimed to explore the relationships among spiritual flow experiences, leisure satisfaction, life satisfaction and loyalty of residents in health care institutes. Methods: Twenty sampled residents each from 25 health care institutes around Tai-Chung area were surveyed. 500 questionnaires were distributed in total, and 402 were collected. Valid responses reach 350 questionnaires and the valid response rate amounts to 70%. The data were analyzed by descriptive statistics, exploratory factor analysis, confirmatory factor analysis and SEM. Results: (1) The spiritual flow experiences was significantly influences leisure satisfaction. (2) The spiritual flow experiences was significantly influences loyalty. (3) The leisure satisfaction was not significantly influences loyalty. (4) The leisure satisfaction was significantly influences life satisfaction. And (5) life satisfaction was significantly influences loyalty. Conclusions: There was high correlation between leisure satisfaction and life satisfaction in residents of health care institutes. The spiritual flow experiences and life satisfaction will be influences loyalty of residents.

並列關鍵字

health care institutes ； spiritual flow experiences ； leisure satisfaction ； life satisfaction ； loyalty

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