台灣地區受虐婦女庇護服務轉型之研究

當受虐婦女離家或遠離暴力環境時，找到一個安全的住處是最立即的需要。庇護所被視為重要是因為它提供受虐婦女短期住所、個人支持和與其他機構的聯繫與幫助。本研究從受虐婦女庇護服務提供現況的了解，探討台灣地區婦女庇護機構的經營管理、服務輸送及困境，進而歸納出庇護服務模式轉型及克服可能面對的障礙。本研究分成兩種方式，進行資料收集。其一為深度訪談的方式，其二為焦點團體的方式。深度訪談的對象，包括庇護所經營管理者及社會局的承辦庇護業務之行政人員等，探討庇護服務規劃或服務型式如何轉變以符合社會的變遷與需求。焦點團體的資料收集，藉由焦點團體的對談，深度了解服務模式轉型的內涵、可能遭遇的障礙及尋求克服的方法。據本研究的結果整理出幾個重要的發現，其中包括庇護服務的供給方式、安置機構的型態、庇護所內方案實施及經營管理模式、工作人員的專業訓練及公私部門的合作關係等等。

關鍵字

婚姻暴力；庇護服務；受虐婦女

並列摘要

When abused women leave an abusive relationship, they do not know where they will end up. Finding a safe place to stay immediately can be lifesaving. Refuges are considered important because they provide abused women with temporary housing, advice, personal support and facilitate their use of agencies. This study aims to explore what the transition of refuge services is. The study will address a number of research questions: What services do refuges provide for abused women? What the provision of refuge services has been changed? What services should be changed in order to meet abused women's needs? The study is based on qualitative research and the research methods include interviews and focus group. As for interviews, the subjects are chosen from many refuges, with relevant staff being interviewed. There is more detailed discussions with several groups of social workers, who work with abused women. The results from interview analysis reflect that the policies of refuge services have not a clear perspective on working with the refuges. The main finding from the focus groups reveals that social workers have faced a variety of difficulties to collaborate with the different ethnic women because social workers have a demand for culture competence. As a result, the study proposed a several recommendation for social workers when they work with the ethnic women.