This paper examines the language of compassion in contrast to a language of threat at the heart of a production-line mentality in healthcare. It reports on two preliminary studies of health practitioner interview corpora and elucidates how compassionate language might feature in English for Specific Purposes (ESP) and other education initiatives relevant to health care interaction. Importantly, this paper identifies a paucity of compassionate language in such corpora, the dominance of management and human processing in contemporary healthcare discourse and a need for further research in this area.