探討電子業導入碳足跡雲端服務之企業接受度研究

A study of enterprises’ acceptance of the introduction of carbon footprint cloud services in the electronics industry

游翔凱(Shiang-Kai You)

指導教授 ： 陳銘崑

國立臺北科技大學/管理學院/服務與科技管理研究所/碩士(2013年)

摘要

隨著全球減碳意識高漲，在綠色供應鏈中碳足跡、效能標準及資訊揭露在應用面變得越來越重要。企業透過綠色供應鏈模式以回應碳足跡之要求。製造業於全球供應鏈考量上，將會面臨更多碳足跡的需求。若透過雲端服務的支援，讓企業更快速反應，更容易取得市場先機，而目前企業之使用仍尚未普及。本研究將針對碳足跡、雲端運算服務、科技接受模型等相關文獻作探討，以科技接受模型為基礎，探討電子產業碳足跡雲端服務導入企業之影響因子，模式中考量不同構面的外部變數，分別為碳足跡管理、供應鏈管理之考量因素與雲端特性，瞭解企業導入碳足跡雲端服務的使用意願及考量因素為何？
研究結果顯示，在碳足跡管理考量因素中，｢法規性｣、｢規範性｣、｢認知性｣及｢利害關係人｣對於｢使用意圖｣皆為呈現顯著影響；在供應鏈管理考量因素中，｢信任｣與｢關係承諾｣對於｢態度｣皆為呈現顯著影響，而｢聯合行動｣對於｢態度｣為無顯著影響；在雲端特性中，｢成本｣、｢彈性｣、｢相容性｣、｢安全性｣及｢效率｣對於｢知覺有用性｣皆為呈現顯著影響，｢成本｣、｢彈性｣、｢相容性｣對於｢知覺易用性｣皆為呈現顯著影響，而｢安全性｣及｢效率｣對於｢知覺易用性｣為無顯著影響。

關鍵字

科技接受模型 ； 碳足跡 ； 雲端運算

並列摘要

Along with an increasing global awareness of carbon reduction, carbon footprints (CFs), performance standards, and information disclosure in green supply chains (GSCs) have become increasingly important in applications. Enterprises respond to CF requirements via the GSC model. As a result, CF-related demands will increase in global supply chain operations. Cloud services represent a future development trend. Cloud service-provided support provided allows enterprises to more rapidly respond to events and more readily access market opportunities. However, cloud service use is not yet widespread among enterprises. This study used the Technology Acceptance Model (TAM) as a basis with which to explore enterprises' acceptance of the introduction of CF cloud services into the electronics industry. The model accounted for various external variables, including CF management, supply chain management, and cloud characteristics, to understand the intentions and considerations concerning CF cloud service incorporation by enterprises. The results showed that, among management, considerations regarding the CF, legal, normative, and cognitive factors, as well as stakeholder issues, significantly influenced the intention to use cloud services. Among supply chain management considerations, trust and relationship commitment significantly influenced attitudes. Among cloud characteristics, cost, flexibility, compatibility, security, and performance significantly influenced the perceived usefulness (PU), whereas cost, flexibility, and compatibility significantly influenced the perceived ease of use (PEOU).

並列關鍵字

TAM ； Carbon Footprint ； Cloud Computing

參考文獻

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