資訊系統開發團體應變能力：前因與專案績效

System Development Team Flexibility: Antecedents and Project Performance

黃俊雄(Jiun-Hung Wong)

指導教授 ： 張國忠

元智大學/資訊學院/資訊管理學系/碩士(2009年)

https://doi.org/10.6838/YZU.2009.00051

摘要

過去在系統開發專案績效調查指出雖然系統開發的技術進步迅速，系統開發的成功率依然很低。從社會—技術之觀點，系統開發研究在這問題上發現影響系統開發成敗最主要的原因是來自商業和技術的變動。為了提高其專案效度，開發團隊應具備應變能力來因應商業及技術之變動。系統開發團體應變能力因此被延伸成概念，目的是用來描述開發團隊應因商業和技術變動之能力。此外，本研究從社會資理論的觀點去探究影響系統開發團隊應變能力的存在因素。最後本研究發現團隊效能是影響系統開發團體應變能力和系統開發專案績效之間的中介變項。本研究發展出了一個理論架構來描述概念與概念之間的存在關係。

關鍵字

開發團隊應變能力 ； 社會資本 ； 團隊效能 ； 系統開發專案

並列摘要

Surveys on information system development (ISD) project performance suggest that while much improvement has been made in ISD technology, the project success rate remains low. ISD research based on the socio-technical perspective suggests that two sources of socio-technical change have a bearing on the performance of ISD projects: business requirements and development technology. To enhance project effectiveness, ISD teams need to be flexible in the face of the constant changes from business and technical environments where they operate. The construct, ISD Team Flexibility, is used to describe an ISD team’s capability to respond to changes from socio-technical environment. Furthermore, drawn on social capital view, this study explores the factors explaining the variation of SDTF among ISD teams. Finally, this study posits that the impact of SDTF on project performance is mediated by team efficacy. A model depicting the nomological relationships between the constructs is developed.

並列關鍵字

System Development Team Flexibility ； Social Capital ； Team Efficacy ； System Development Project Performance

參考文獻

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