工作生活品質、工作壓力與專業生涯承諾之相關研究 -以製程設備工程師為例-

A Study of quality of work life, work stress and professional career commitment -Take Process/EquipmentEngineer as examples-

王啟民(Chi-Min Wang)

指導教授 ： 鄭再福

長榮大學/管理學院/高階管理碩士在職專班(EMBA)/碩士(2015年)

https://doi.org/10.6833/CJCU.2015.00072

摘要

本研究分為兩部份，前半部透過相關文獻及理論，來探討並回顧工作生活品質、工作壓力和專業生涯承諾評估之涵意、應用層面及研究途徑等內容，後半部則透過問卷調查法，並輔以文獻分析法，以製程設備工程師為例，進行工作生活品質、工作壓力與專業生涯承諾間的相關研究，研究顯示，不同特質的製程設備工程師在工作生活品質之滿意程度、工作壓力承受上會有所差異，同時也會影響專業生涯承諾認知評估。而工作生活品質與工作壓力承受呈負相關，但與專業生涯承諾評估呈正相關，另工作壓力承受對專業生涯承諾之影響呈負相關，此外，工作生活品質中之發展機會構面和工作壓力之生理與情緒構面以及人口統計變項之雇用方式變項等，此三者是影響製程設備工程師面對專業生涯承諾評估之最佳預測力因子。研究者並將此研究結果之涵意，說明應用在管理政策上，以協助製程設備工程師能釐清自我的專業生涯承諾狀況，掌握影響其專業生涯承諾的有利因子，而有助於規劃其專業生涯策略及提供業者在實務上的應用參考。

關鍵字

製程設備工程師 ； 工作生活品質 ； 專業生涯承諾

並列摘要

This study is divided into two parts. The first part investigates the meanings, applications and related studies about evaluation of quality of work life, work stress and professional career commitment by using literature reviews. The second part uses the two methods of questionnaire and literature analysis to investigate the professional career commitment from quality of work life and work stress. This study takes Process/Equipment Engineer as examples. According to the study’s results, the item of modification in population characteristic for Process/ Equipment Engineer are obvious influence about evaluation of satisfied degrees of quality of work life, work stress and professional career commitment. And the satisfied degree of quality of work life is negative relation with work stress. But it is positive influence with professional career commitment. Work stress is negative relation with professional career commitment. It show that Process/Equipment Engineer have low satisfied degree of quality of work life and professional career commitment when having heavy work stress. In addition, the best factors to forecast professional career commitment for Process/Equipment Engineer are development opportunity, physical and emotional stress and the way of hire. This result can provide Process/ Equipment Engineer some suggestions that enhance their autonomy in the field of their profession by Looked for best factors that influence professional career commitment. And they plan management strategies of contact relationship.

並列關鍵字

Process/ Equipment Engineer ； Quality of work life ； Professional career commitmentm

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