This study evidenced from T University and discussed the characteristic of administration service and quality. The sample of this study was students in T University. According to the students adopted stratified sampling, we collected 698 usable questionnaires. Then SPSS and AMOS were used for structure equation model to analyze the two independent variables of administration service quality and customer satisfaction to understand the relationship on loyalty. Finally, this study found the critical attributes of the satisfaction in order to confirm the sequence of improving. The result could provide strategies and allocate resources for administrator in university.