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To Use or Not to Use? Exploring the Factors Influencing Professional Reusers' Intention to Adopt and Utilize Governmental Open Data in Taiwan

我國政府開放資料使用者之資料使用意願影響因素探討:以商業使用者為例

摘要


In recent years, open government data has become one of the prevailing policy implementations among government administrations around the world. Researchers maintain that open data providers and users play critical roles in forming a sound open data ecosystem. However, recent studies have found that open data use has not kept up with expectations, with the number of open data applications increasing slowly. Therefore, using a qualitative research approach to focus on professional reusers, this study explores the determinants that influence professional reusers' intention to use governmental open data. With qualitative empirical data support, the identified determinants include perceived usefulness, perceived effort, external influence, facilitating condition, legislation and license, self-efficacy, and perceived risk. In addition, the determinants are incorporated into the theory of planned behavior to investigate how the determinants act as behavioral, normative, and control beliefs in influencing professional reusers' intentions. Further, this study discusses related suggestions that can strengthen the sustainability of an open data ecosystem. The discussion and practical implications of this study are expected to provide insights to both practitioners and policymakers for further developing open data policies and enriching the current open data-related literature.

並列摘要


開放資料於近年來已成為國內外政府機關施政的重要方針之一,期以達到政府透明化與公眾參與之目標外,也鼓勵公眾進行資料創新應用,以促進經濟與新創產業之發展。然當政府機關已經逐步開放資料集之後,開放資料的使用端上卻有不如預期之情形。因此,本研究是以我國政府開放資料的推行現況作為研究場域,嘗試探究哪些因素會影響商業與新創等公司業者於政府開放資料的使用意願,經由質化實證資料分析所得之影響因素為預期有用性、預期投入、外部影響、協助情況、法令政策、自我效能與預期風險。此研究結果與實務討論可以做為我國相關政策研擬與推行之參考,以期增進資料使用者的持續參與,並可對於他國分享我國政府開放資料的推行經驗。

參考文獻


Chen, H.-L. (2015). Zhengfu kaifang ziliao pinzhi yu manyidu zhi yanjiu [The analysis of user satisfaction for open government data quality] [Unpublished master’s thesis]. Tamkang University. https://doi.org/10.6846/TKU.2015.00169
Yang, T.-M., & Wu, Y.-J. (2019). Taiwan zhengfu kaifang ziliao tuixing zhi jinkuang diaocha yu tantao [The maturity assessment of the recent open data development in the context of Taiwan e-Government]. Journal of Educational Media & Library Sciences, 56(1), 7-44. https://doi.org/10.6120/JoEMLS.201903_56(1).0041.RS.BM
Abella, A., Ortiz-de-Urbina-Criado, M., & De-Pablos-Heredero, C. (2019). The process of open data publication and reuse. Journal of the Association for Information Science and Technology, 70(3), 296-300. https://doi.org/10.1002/asi.24116
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
Attard, J., Orlandi, F., & Auer, S. (2016). Value creation on open government data. In T. X. Bui & R. H. Sprague, Jr. (Eds.), Proceedings of the 49th annual Hawaii international conference on system sciences (pp. 2605-2614). IEEE. https://doi.org/10.1109/HICSS.2016.326

被引用紀錄


李洛維、朱斌妤、曾憲立(2023)。推動政府資料治理的關鍵因素:內部利害關係人角度的因果模型公共行政學報(64),35-77。https://doi.org/10.30409/JPA.202303_(64).0002

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