減少失誤能贏球？團隊熟悉性對團隊失誤之影響

Winning by Making Fewer Errors? The Effects of Team Familiarity on Errors in Teams

陳建男(Chien-Nan Chen) ； 胡宛仙(Wan-Hsien Hu) ； 田正利(Chengli Tien)

《中山管理評論》 30卷4期 (2022/09) Pp. 643-671

https://doi.org/10.6160/SYSMR.202209_30(4).0002

摘要

本研究探討團隊發生失誤的前因和結果，以團隊知識基礎觀點來探討團隊熟悉性的相關構面和團隊失誤間之關係，並檢視團隊失誤對團隊績效的影響。本文調查團隊運動中發生的失誤，並以中華職棒30年的例行賽紀錄進行實證。研究結果顯示，團隊成員間共享的團隊經驗及團隊組成的穩定性對團隊失誤有顯著負向影響；團隊失誤對團隊績效有顯著負向影響。團隊領導者的領導經驗、成員共享的團隊經驗，及團隊組成穩定性對於團隊績效間的關係中，團隊失誤具有部分中介的效果。本研究認為，團隊熟悉性是一個多構面構念，它闡明了團隊熟悉性和團隊內隱協調不佳之間的關係，並透過實證結果擴展我們對團隊失誤的理解，本文最後亦依據研究結果提供相關理論與實務意涵。

關鍵字

團隊熟悉性 ； 團隊失誤 ； 團隊績效 ； 團隊運動

並列摘要

This study explores the antecedents and consequences of errors in teams with team knowledge-based view. It examines the relationship between the dimensions of team familiarity including team leadership experience, shared team experience, and team stability, and team errors and the effect of team errors on team performance. Longitudinal data from Chinese Professional Baseball League teams from 1990 to 2019 is analyzed in this study. The empirical results show that shared team experience and team composition stability have significant negative effects on team errors and that team errors are negatively associated with team performance. Moreover, team errors have partially mediating effects on the relationship between team leadership experience, shared team experience, team stability and team performance. This study suggests that team familiarity is a multifaceted construct. The findings clarify the relationship between team familiarity and team implicit coordination and extend our understanding of team errors. This study also provides relevant theoretical and practical implications of the empirical results.

並列關鍵字

Team Familiarity ； Team Errors ； Team Performance ； Team Sport

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