本研究旨在探討大學生參與社區運動服務對老人態度與服務行為意向的改變成效以及個人反思歷程。本研究由10位大學生參與社區運動服務帶領28位社區高齡者進行為期12週的運動課程,採用質量並重的混合研究設計,量性研究方面採用問卷調查方式進行蒐集大學生的「對老人態度」與「服務行為意向」等量表資料,以相依樣本t考驗進行分析大學生參與社區運動服務對老人態度與服務行為意向前後測的差異情形,質性研究方面以「學習觀點轉換」、「反思報告」與「學習心得」等問項進行蒐集大學生參與社區運動服務的個人反思歷程。研究結果發現大學生參與12週社區運動服務後,對老人態度量表的人際關係與社會參與(p=.04)以及服務行為意向(p=.03)具有顯著改變成效,質性資料內容分析發現大學生在「對高齡者觀感」、「服務動機」與「自我價值」等個人反思歷程產生變化。本研究依據研究結果提出相關建議,希冀能作為教育單位發展服務學習課程與未來相關研究方向之參考。
The purposes of this study were to investigated the personal reflection process and effects of elderly's attitudes and service behavior intention of the college students participated the community sports service. In this study, 10 college students participating sports service in community and lead 28 community elderly to carry out a 12-week exercise course. The research design was combining qualitative and quantity methods. The quantitative research used questionnaire methods to collect scale data of elderly's attitudes and service behavior intention of the college students. The dependent sample t test was used to analyze the difference between college students' participation in community sports services on the attitude of the elderly and service behavior intention before and after the test. The qualitative research used questions of "perspective transformation", "reflection report" and "learning experience" to collect the personal reflection process of college students participating in community sports services. The results of the study found that after college students participated in 12-week community sports service, in the interpersonal relationship and social participation of elderly's attitudes (p=.04) and service behavior intention (p=.03) had significant changes. The qualitative data content analysis found that college students experience changes in their personal reflection processes such as "perception of the elderly", "service motivation" and "self-worth". Based on the research results, this study puts forward relevant suggestions, hoping to serve as a reference for educational institutions to develop service-learning courses and future related research directions.