個體價值觀對組織承諾影響之探討-以內外控人格特質為干擾變項

因近年全球經濟國際化之後，多元化的商業活動帶來許多不同國家之間企業的交流或是合作，而組織內的員工多數來自不同文化背景。來自不同背景文化的員工存在著不同的價值觀及人格特質，他們對其組織承諾也有不同看法。本研究會將國家比喻為個體而文化比喻為價值觀，主要目的在探討「垂直/水平」個人主義對組織承諾之影響，及探討「垂直/水平」集體主義對組織承諾之影響，以及探討內外控人格特質對「垂直/水平」個人主義與組織承諾間關係之干擾效果，最後探討內外控人格特質對「垂直/水平」集體主義與組織承諾間關係之干擾效果。本研究以近一年無裁罰案件之優良銀行形象，並以台北市國內銀行內部員工作為填寫問卷的對象，經由滾雪球抽樣方式蒐集 300 份有效樣本，發放為期一個月。透過敘述性分析、信度分析、相關性分析、迴歸分析、獨立樣本 t 定及單因子變異數分析後，有以下重要發現： 1. 垂直個人主義、垂直集體主義與水平集體主義對組織承諾都具有顯著的正向影響。 2. 內控型人格特質對組織承諾與個體價值觀具有顯著的正向影響。 3. 在人口統計變項中，職級在組織承諾及內外控人格特質上有顯著差異，而工作年資在內外控人格特質上有顯著差異，最後平均月收入在組織承諾上有顯著差異。

關鍵字

「水平/垂直」集體主義；「水平/垂直」個體主義；組織承諾；內外控人格特質

並列摘要

Due to the internationalization of the global economy in recent years, diversified business activities have brought about exchanges or cooperation between enterprises in many different countries, and most of the employees in the organization come from different cultural backgrounds. Employees from different backgrounds and cultures have different values and personality traits, and they have different views on their organizational commitments. This study regards the countries as an individual, and regards culture as values, the purposes of this research are to explore the influence of "vertical or horizontal" individualism on organizational commitment, to explore the influence of "vertical or horizontal" collectivism on organizational commitment, and to explore the moderation effect of locus of control personality traits on the relationship between vertical or horizontal collectivism and organizational commitment, final, to explore the moderation effect of locus of control personality traits on the relationship between vertical or horizontal individualism and organizational commitment. This study is based on the image of an excellent bank with no penalty cases in the past year. Employees of domestic banks in Taipei City were the targets of filling out the questionnaire, 300 valid samples were collected by snowballing sample for a one month period. Through the analysis of descriptive analysis, reliability analysis, correlation analysis, regression analysis, independent sample t test, ANOVA test, some important findings as follows: 1. Vertical collectivism, horizontal collectivism, vertical individualism, and horizontal individualism has positive significant effect on organizational commitment. 2. internal control personality trait have a significant positive effect on organizational commitment. 3. In demographic variables, staffing level has Statistical significance on organizational commitment and locus of control, average monthly income have Statistical significance on locus of control, final annual salary have Statistical significance on organizational commitment.