誰是真正的利害關係人：一個關於大學社會責任的新框架

Who Is the Real Stakeholder: A New Framework of University Social Responsibility

陳晨風(Chen-Feng Chen)

指導教授 ： 李明彥 ； 丁姵元

中原大學/商學院/企業管理研究所/碩士(2020年)

https://doi.org/10.6840/cycu202000764

摘要

企業社會責任（CSR）的發展已經有幾十年了，最近有些人轉向發展大學社會責任（USR）。我以R. Edward Freeman在所1984年提出的利害關係人理論為基礎，從一個新的角度去研究大學社會責任。然而，到目前為止還沒有大學在實踐大學社會責任後的利害關係人的相關研究。因此，我想通過案例研究來釐清在實踐大學社會責任之後，有誰是大學的利害關係人，這些利害關係人與大學之間的關係是什麼，以及大學與這些利害關係人之間的影響力是如何運作的。通過澄清上述三個問題，我在研究中提出了兩階段的分類方式：第一種是將大學複雜的利害關係人分為四大類，分別為主管機關、局內人、幫手以及服務對象；第二種是透過研究大學的影響力是如何運作後，將前述四種利害關係人分為主要利害關係人與次要利害關係人兩類。大學在每個大學社會責任計畫中可能會有不同的利害關係人，透過我的研究結果，能夠清楚的將大學實踐大學社會責任後的利害關係人分類，以確定誰才是大學真正的重要利益相關者。

關鍵字

利害關係人 ； 企業社會責任 ； 大學社會責任

並列摘要

The development of corporate social responsibility (CSR) has been around for decades, and recently some people have turned to the development of university social responsibility (USR). Based on the stakeholder theory proposed by R. Edward Freeman in 1984, I study university social responsibility from a new perspective. However, so far there is no relevant research on the stakeholders after universities have practiced university social responsibility. Therefore, I want to use case studies to clarify who are the stakeholders of the university after the implementation of university social responsibility, and what is the relationship between these stakeholders and the university, and how the influence between the university and these stakeholders works. By clarifying the above three issues, I proposed a two-stage classification method in my research: The first is to divide the complex stakeholders of the university into four categories, which are the Competent authority, Insider, Helper, and Served object; The second is to divide the aforementioned four types of stakeholders into two categories: primary stakeholders and secondary stakeholders by studying how the influence of the university works. Universities may have different stakeholders in each USR project. Through the results of my research, we can clearly classify the stakeholders after the university has implemented USR to determine who is the real important stakeholder of the university.

並列關鍵字

stakeholders ； corporate social responsibility ； university social responsibility

參考文獻

1. R. Edward Freeman (1984). Strategic Management: A Stakeholder Approach.

2. R. Edward Freeman (2005). The development of stakeholder theory: an idiosyncratic approach.

3. Robert K. Yin (2009). CASE STUDY RESEARCH - Design and Methods, 4th Edition.

4. Abla A.H. Bokhari (2017). Universities’ Social Responsibility (USR) and Sustainable Development: A Conceptual Framework.

5. Robert Phillips, R. Edward Freeman, and Andrew C. Wicks (2003). What stakeholder theory is not, Business Ethics Quarterly 13(4), February 2005.