即時通訊對體育行政組織之應用初探

A Preliminary Study on the Application of Instant Communication to Sports Administrative Organizations

洪佑庭(You-Ting Hong)

《國立臺中教育大學體育學系學刊》 16期 (2021/12) Pp. 41-49

摘要

本研究旨在探討當前體育組織行政組織成員使用即時通訊作為溝通工具之狀況為何。由於即時通訊應用於體育行政組織的相關文獻甚少，因此本研究利用文件分析分析即時通訊應用於企業和非體育行政組織的相關之研究，藉此推演至體育行政組織可能會發生的情況。本研究發現即時通訊為組織進行溝通與管理的重要工具，但由於使用頻率過高或使用不當容易增加工作壓力、工作滿意度下降，且提升個人離職傾向，進而降低組織績效。鑑於上述，本研究依據文獻蒐集與綜整即時通訊的相關議題發現組織行政組織應用即時通訊作為管理組織的重要基準時，應注意造成無形的壓力，進而提升離職的傾向。然而，應用即時通訊於體育行政組織管理會實質影響部屬的何種心理路徑變化，有待後續實證研究之檢驗，提供給後續研究或體育行政組織管理之參酌依據。

關鍵字

即時通訊 ； 溝通管理 ； 體育行政

並列摘要

The purpose of this study is to explore the current status of the use of instant messaging as a communication tool by members of administrative organizations of sports organizations. Since there are few related documents about the application of instant messaging to sports administrative organizations, this study uses documents to analyze and analyze the application of instant messaging to enterprises and non-sports administrative organizations related research, so as to deduce what might happen to sports administrative organizations. This study found that instant messaging is an important tool for communication and management of organizations, but due to high frequency or improper use, it can easily increase work pressure, decrease job satisfaction, and increase personal turnover tendency, thereby reducing organizational performance. In view of the above, this research based on literature collection and comprehensive instant messaging related topics found that when organizations and administrative organizations use instant messaging as an important benchmark for managing organizations, they should pay attention to creating invisible pressures, thereby increasing the tendency to leave. However, the application of instant messaging in the management of sports administrative organizations will actually affect the changes in the subordinate's psychological path, which needs to be tested by follow-up empirical research and provide a basis for follow-up research or sports administrative organization management.

並列關鍵字

instant messaging ； communication management ； sports administration