Translated Titles

An Analysis of the Critical Agility Factor in Launching a New Product to Mass Production



Key Words

敏捷度 ; 新產品 ; 詮釋結構模式 ; 分析網路程序法 ; Agility ; New Product ; Interpretive Structural Modeling ; Analytic Network Process



Volume or Term/Year and Month of Publication


Academic Degree Category




Content Language


Chinese Abstract

隨者新興國家的崛起,全球化的經濟競爭日益激烈,台灣因為原物料欠缺與薪資結構上升等問題,所面臨的挑戰更加嚴峻,為尋求新的競爭優勢,台灣勢必要找出新的方向。相對於其他國家,我國具有「知識密集型產業」發展優勢,國內科學與技術潛力正快速成長,並扮演起主導台灣經濟轉型關鍵角色。甲地研發、乙地生產已成為企業間的營運常態。要在全球化的競爭保持優勢,需要維持高水準的彈性和回應性,企業必須建立以時間為基礎的競爭力–快速回應,正是本研究討論的主題。 本論文之研究內容分為三大部分,第一部分參考歷年文獻並使用專家問卷法篩選出新產品導入量產敏捷度準則;第二部分使用詮釋結構模型找出敏捷度準則之階層關係與相依關係;第三部分則是根據詮釋結構模型之相依關係建構分析網路程序模型,並求取新產品導入量產敏捷度準則的權重。 根據ISM與ANP分析結果,14項敏捷準則共分三階層,底層、中間層與最上層,此三層分數最高之準則分別為,製程彈性、問題解決能力與產品良率。本研究認為,雖然問題解決能力與產品良率,分占準則整體權重二、三名,但因階層不高,易被其他準則影響,所以僅在該階層或較高階層有問題時優先考慮,而底層則有模組化程度、生產彈性與製程彈性三項準則,且分別占準則權重五、四、一名,分數相當高。因此,本研究建議,當需改善整體新產品導入量產關鍵因素敏捷度時,應先從此三項準則著手,其中製程彈性分數明顯高於其他準則,應為優先改善準則。

English Abstract

With the rise of newly-burgeoning countries, globalized economy has become more competitive, while problems in short of natural resources as well as salary structure in Taiwan have gradually emerged, and the challenges it will confront are turning more critical. In order to seek for novel competitive edge, it is most important that Taiwan must have sought a new approach for itself. In contrast to other countries, we are reputed with the development advantage of knowledge-intensive industry for domestic scientific and technological potential is fast on the growth, and well playing the crucial role that dominates the economic transformation of Taiwan. For now, it has already become a regular norm that research is conducted in locality A and manufacturing in locality B. And it is necessary to maintain high-level of flexibility and responsiveness if it is to keep globalized competitive edge, and it should also build up competitiveness – fast response upon time (Youssef, 1992), which is reckoned as to be the theme of this study. 。 The research content of this study would be found into three parts, and the first part is of the reference to previous literatures using expert questionnaire, screening out new products to bring in agility criterion as An Analysis of the Critical Agility Factor in Launching a New Product to Mass Production for mass production. For the second part, it would resort to Interpretive Structural Modeling(ISM) to find out the hierarchical and reliant relationship for agility criteria; for the third part, it would base on mutually reliant relationship from ISM model to analyze Analytic Network Process (ANP), and obtain the weight of new product to bring in agility criteria for mass production. Based on ISM and ANP analyzed results, 14 items of agility criteria can be found into three tiers, the bottom tier, middle tier, and highest tier, and criteria of the highest score in these three tiers are respectively as process flexibility, problem solving capability, and production yield. As is well considered in this study, though problem solving capability and production yield occupy number 2 and 3 in ranking position among the entire weight they can be easily affected as their hierarchy is not very high. Therefore, they will only be considered when they there is problem at that tier or higher tier. As for the bottom tier, it is found with extent of module, while production flexibility and process flexibility and the next criteria have occupied No. 5, 4, and 1 in ranking position, with rather high score. Therefore, this study has suggested that when it is necessary to improve the key factor as agility when entire products are to introduce mass production, it is necessary that efforts should be first made on these three criteria. Among them, the score of process flexibility is prominently higher than other criteria, and should be prioritized as criteria for improvement.

Topic Category 管理學院 > 工業工程與管理研究所
工程學 > 工程學總論
社會科學 > 管理學
  1. 3. 何宗穎(2002),電子新產品發展之資源配置與績效之關係—以PDA 為例,淡江大學企業管理研究所,碩士論文。
  2. 4. 林子雲(2008),運用品質機能展開結合分析網路程序法於新產品開發,國立虎尾科技大學工業工程所,碩士論文。
  3. 7. 林智偉 (2006),新產品開發績效之衡量–灰關聯與資料包絡法支應用,國立虎尾科技大學工業工程所,碩士論文。
  4. 8. 陳妍方 (2008),敏捷供應鏈之適應性配送,國立交通大學交通運輸研究所,碩士論文。
  5. 9. 陳虹遐 (2004),應用分析網路程序法於液晶電視之生態效益評估,國立成功大學工業設計研究所,碩士論文。
  6. 10. 陳佳暉(2004),防火材料產業之新產品開發成功內部相關因素之研究,中原大學企業管理研究所,碩士論文。
  7. 19. 衛萬里 (2006),應用分析網路程序法選擇最佳產品設計方案之決策分析模式,國立台灣科技大學設計研究所,博士論文。
  8. 21. Agarwal, A., Shankar, R. and Tiwari, M. K. (2007), “Modeling Agility of Supply Chain”, Industrial Marketing Management, Vol. 36, pp.443-457.
  9. 22. Baker, M.J., Black, C.D., and Hart, S.J. (1988). ”The Competitiveness of British Industry: What Really Makes the Difference?” European Journal of Marketing, Vol. 22, pp. 70‐85.
  10. 23. Burgess, T. F. (1994), “Making the Leap to Agility: Defining and Achieving Agile Manufacturing Through Business Process Redesign and Business Network Redesign.” International Journal of Production Management Vol. 14, No. 1, pp.23-34.
  11. 25. Chen, Y. M., Liao, C. C. and Prasad. B,(1998).”A systematic Approach of Virtual Enterprising through Knowledge Management Techniques” J. of Concurrent Engineering: Research and Applications, Vol.6, No.3, pp.225-244.
  12. 27. Cooper, R.G. (1983), “Process Model for Industrial New Product Development”, IEEE Transactions on Systems, Man, and Cybernetics,. Vol. 30, No. 1, pp. 2-11.
  13. 28. Cooper, R.G. (1994),“Perspective: Third-Generation New Product Processes,” Journal of Product Innovation Management, Vol. 11,pp.3-14.
  14. 30. Duray, R., Ward P. T., Milligan, G. W., and W. L. Berry. (2000), “Approaches to Mass Customization: Configurations and Empirical Validation”, Journal of Operations Management Vol. 18, pp. 605-625.
  15. 34. Gunasekaran (1999), A. “Agile Manufacturing: A Framework for Research and Development.” International Journal of Production Economics, Vol.62, pp.87-105.
  16. 35. Gunasekaran, A., Tirtiroglu, E. and Wolstencroft, V. (2002), “An Investigation into the Application of Agile Manufacturing in an Aerospace Company.” Technovation Vol. 22, pp. 405-415.
  17. 36. Harrison, D. K., Cheng, K., and Pan, P. Y. (1998), “Implementation of AgileMmanufacturing - An AI and Internal Based Approach,” Journal of Materials Processing Technology, Vol.76 pp.96-101.
  18. 40. Jharkharia, S. and Shankar, R. (2004), “IT Enablement of Supply Chains: Modeling the Enablers,” International Journal of Productivity and Performance Management, Vol. 53, No 8, pp.700-712.
  19. 41. Kessler, E. and Chakrabarti, A. (1996), “Innovation Speed: A Conceptual Mode of Context, Antecedents, and Outcomes.” The Academy of Management Review, Vol. 21, No. 4, pp.1143-1191.
  20. 42. Kidd, P.T. (1994). Agile Manufacturing: Forging New Frontiers, Addison-Wesley Publishing Company, Wokingham.
  21. 43. Kidd, P. T. (1995), “Agile Manufacturing: A Strategy for The 21st Century,” IEEE Transactions on Systems, Man, and Cybernetics, Vol. 197, pp.1-6.
  22. 44. Kohli, A. K. and Jaworski, B. J. (1990), "Market Orientation: The Construct, Research Propositions and Managerial Implications," Journal of Marketing, Vol. 54, pp. 1-18.
  23. 49. Porter, M. E. (1990), The Competitive Advantage of Nations, The Free Press, Macmillan, New York.
  24. 50. Prahalad, C. K., and Hamel, G. (1990), “The Core Competence of Corporation,” Harvard Business Review, Vol.68, No. 3, pp.79-91.
  25. 52. Ravi, V. and Shankar, R. (2005), “Analysis of Interactions Among the Barriers of Reverse logistics,” Technological Forecasting & Social Change, Vol.72, pp.1011-1029.
  26. 55. Saaty, T. L. (1971), “How to Make a Decision: The Analytic Hierarchy Process”, European Journal of Operation Research, Vol. 40, No. 10, pp.9-10.
  27. 56. Saaty, T. L. (1980), The Analytic Hierarchy Process, McGraw-Hill, New York.
  28. 61. Sharifi, H. and Zhan, Z. g. (1999), “A Methodology for Achieving Agility in Manufacturing Organizations: An Introduction.” International Journal of Production Economics Vol. 62, pp.7-22.
  29. 62. Sherehiy, B., Waldemar, K. and Layer, J. K. (2007), “A Review of Enterprise Agility: Concepts, Frameworks, and Attributes”, International Journal of Industrial Ergonomics, Vol. 37, pp.445-460.
  30. 63. Singh, R. K., Garg, S. K., Deshmukh, S. G. and Kumar, M., (2007), “Modelling of Critical Success Factors for Implementation of AMTs,” Journal of Modelling in Management, Vol. 2, No. 3, pp.232-250.
  31. 64. Song, X. M., and Montoya‐Weiss, M. M. (1998). “Critical Development Activities for Really New Versus Incremental Products”. Journal of Product Innovation Management, Vol. 15, pp.124‐135.
  32. 67. Swafford, P. M., Ghosh, S., and Murthy, N. (2006), “The Antecedents of Supply Chain Agility of a Firm: Scale Development and Model Testing.” Journal of Operations Management Vol. 24, pp.170-188.
  33. 68. Tazki, E. and Amagsa, M. (1979), Structural Modeling in a Class of Systems Using Fuzzy Sets Theory. Fuzzy Sets and Systems, Vol. 2, pp.87-103.
  34. 69. Thakkar, J., Deshmukh, S. G., Gupta, A. D. and Shankar R. (2005),”Selection of Third-party Logistics (3PL): A Hybrid Approach Using Interpretive Structural Modeling (ISM) and Analytic Network Process (ANP),” Supply Chain Forum: An International Journal, Vol. 6, No. 1, pp32-46.
  35. 70. Thakkar, J., Deshmukh, S. G., Gupta, A. D. and Shankar, R. (2007), “Development of a Balanced Scorecard- An Integrated Approach of Interpretive Structural Modeling (ISM) and Analytic Network Process (ANP),” International Journal of Productivity and Performance Management, Vol. 56, No. 1, pp.25-59.
  36. 73. Warfield, J. N. (1973a), “On Arranging Elements of a Hierarchy in Graphic Form.” IEEE Transactions on Systems, Man, and Cybernetics, Vol. 3, No. 2, pp.121-132.
  37. 75. Warfield, J.N., (1974a), “Toward Interpretation of Complex Structural Modeling,” IEEE Transportation Systems Man Cybernet, Vol. 4, No.5, pp.405-417.
  38. 76. Warfield, J.N., (1974b), “Developing Interconnection Matrices in Structural Modeling,” IEEE Transportation Systems Man Cybernet, Vol. 4, No. 1, pp81-87.
  39. 77. Warfield, J.N., (1976), Societal Systems: Planning, Policy, and Complexity, Wiley Interscience, New Youk.
  40. 78. Warfield, J. N., (1977). “Crossing Theory and Hierarchy Mapping.” IEEE Transactions on Systems, Man, and Cybernetics, .Vol. 7, No.7, pp.505-523.
  41. 79. Warfield, J. N. (1982), “Interpretive Structural Modeling”, Group Planning and Problem Solving Methods in Engineering, pp.155-201 and pp.408-411, Wiley, New York.
  42. 83. Zif, J., McCarthy, D. and Israeli, A. (1990), “Characteristics of Businesses with High RandD Investment”, Research Policy Vol. 19,pp. 435-445.
  43. 中文部分
  44. 1. 小島敏彥(2002),新產品開發管理(蔣永明)。台北:中衛發展中心。(原書於1996出版)
  45. 2. 行政院國家科學委員會(1997),中華民國科技白皮書-科技化國家宏圖,台北:行政院國家科學委員會。
  46. 5. 林我聰(2005),供應商績效評估研究-結合ANP及DEMATEL之應用,國立政治大學資訊管理研究所,碩士論文。
  47. 6. 林原宏 (1994),國小高年級學生解決乘除文字題之研究─以列式策略與試題分析為探討基礎,國立台灣師範學院初等教育學所,碩士論文。
  48. 11. 許迪威 (2002),建設公司BSC績效評估模式之研究-應用ANP/FUZZY法,國立台灣科技大學營建工程系,碩士論文。
  49. 12. 許婷婷(2003),組織整合機制、知識整合與新產品開發績效之關連性,義守大學管理科學研究所,碩士論文。
  50. 13. 梭羅(Leste C. Thurow, 1992),世紀之爭:競爭全球新霸主,天下文化,台北。
  51. 14. 黃雪晴(2000),國內資訊電子業聯盟夥伴選擇模式之研究,國立成功大學工業管理研究所,碩士論文。
  52. 15. 黃福生(2000),台灣高科技電子產業新產品開發流程管理之探討─以全友電腦股份有限公司為例,國立交通大學高階主管管理所,碩士論文。
  53. 16. 黃慶輝 (2001),敏捷製造達成大量客製化模式之研究,國立台灣科技大學工業管理研究所,碩士論文。
  54. 17. 廖錚圻 (2005),應用蟻群最佳化求解敏捷製造排程問題,國立台灣科技大學工業管理研究所,碩士論文。
  55. 18. 鄧振源、曾國雄(1989),層級分析法(AHP)的內涵特性與應用(上),中國統計學報,27捲,6期,頁5-22。
  56. 20. 賴建成 (2003),企業敏捷度績效評估方法,國立台灣清華大學工業工程與工業研究所,碩士論文。
  57. 外文部分
  58. 24. Booz, E., Allen, J., and Hamilton, C. (1982). New Products Management for the 1980s. New York, Inc.
  59. 26. Crawford, C. M. (1994), New Products Management, 4th Editions, Irwin.
  60. 29. Drucker, P. E. (1988), The Coming of the New Organization, Harvard Business Review, Vol. 64.No. 1, Boston.
  61. 31. Faisal, M. N., Banwet, D. K. and Shankar R. (2006), “Supply Chain Risk Mitigation: Modeling the Enablers,” Business Process Management Journal, Vol.12, No. 4, pp.535-552.
  62. 32. Goldman, S. L., and Nagel, R. N. (1993), “Management, Technology and Agility: The Emergence of a New Era in Manufacturing,” International Journal of Technology Management, Vol. 8 No. 1/2, p.p75-86.
  63. 33. Goldman, S. L., Nagel, R. N., and Preiss, K. (1994), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer, Van Nostrand Reinhold, New York.
  64. 37. Iacocca Institute (1991), 21st Century Manufacturing Enterprise Strategy, An industry-led view, (1, 2), Iacocca Institute. Bethlehem, PA.
  65. 38. James, R. E. and William, M. L. (2002). The Management and Control of Quality, Thomson Learning, South-Western.
  66. 39. Jeffery, K. P. and Dennis, P. S. (1989), “Critical Success Factors in RandD projects,” Research Technology Management, Vol. 32, No.1, pp.31-35.
  67. 45. Kotler, P. (2000). Marketing management. New Jersey: Prentice Hall, pp. 467‐468.
  68. 46. Martin, C. (2000), “The Agile Supply Chain Competing in Volatile Markets,” Industrial Marketing Management, Vol. 29, pp. 37-44.
  69. 47. Kuznets, Simon. (1955), “Economic Growth and Income Inequality”, American Economic Review, Vol.65, pp. 1-28.
  70. 48. Nikos, C. T., and Valavanis, P.K. (2002), “On the Measurement of Enterprise Agility”, Journal of Intelligent and Robotic Systems, Vol. 33, pp. 329–342
  71. 51. Proops, S. (1997), Agile Performance Metrics, in Demand-Driven Agile Manufacturing, CEST Publication, London.
  72. 53. Ravi, V., Shankar, R. and Tiwari, M. K. (2005), “Productivity Improvement of a Computer Hardware Supply Chain,” International Journal of Productivity and Performance Management, Vol. 54, No. 4, pp.239-255.
  73. 54. Richards, C. (1996), “Agile Manufacturing: Beyond Lean.” Production and Inventory Management Journal, Vol. 37, No.2, pp.60-64.
  74. 57. Saaty, T. L. (1996), Decision Making with Dependence and Feedback- The Analytic Network Process, RWS, Pittsburgh.
  75. 58. Saaty, T.L. (1996). The Analytic Network Process. RWS Publications, Expert Choice, Inc., Pittsburgh.
  76. 59. Saaty, T.L., (1999). Fundamentals of the Analytic Network Process, ISAHP, Kobe, Japan
  77. 60. Sahin, F. (2000), “Manufacturing Competitiveness: Different Systems to Achieve the Same Results”, Production and Inventory Management Journal, Vol. 1, No. 4, pp.56-65.
  78. 65. Spearman, M. L. and Hopp, W. J. (1996), Factory Physic: Foundations of Manufacturing Management, Irwin, Chicago.
  79. 66. Steven, L., Goldman, and Nagel, R. N. (1993), “Management, Technology and Agility: the Emergence of a New Era in Manufacturing,” International Journal of Technology Management, Vol. 8, No.1/2,pp.75-86.
  80. 71. Turner, J.R.(1993), Integrated Supply Chain management: Whats Wrong with this Picture ,Industrial Engineering, Vol. 25, pp.52-55.
  81. 72. Ulrich, K. T. and Eppinger, S. D. (2004), Product Design and Development, McGraw Hill, New York.
  82. 74. Warfield, J. N. (1973b), “Binary Matrices in System Modeling.” IEEE Transactions on Systems, Man, and Cybernetics, Vol. 3, No. 2, pp.133-140.
  83. 80. Warifld, J. N., and Ayiku, M. N. B. (1989), “Sociotechnial Modeling for Developing Nations”, Systems and Cybernetics in Management. Vol. 18, No. 1-2, pp.25-40.
  84. 81. Youssef, A. M. (1992), “Agile Manufacturing: A Necessary Condition for Competing in Global Markets”, Industrial Engineering, Vol. 24, No. 12, pp.18-20.
  85. 82. Yusuf, Y. Y., Sarhadi, M. and Gunasdkaran, A. (1999), “The Drivers, Concepts and Attributes,” International Journal of Production Economics, Vol.62, pp.33-34.
Times Cited
  1. 孫武年(2011)。艦艇後勤維保導入外包策略關鍵性指標分析。虎尾科技大學工業工程與管理研究所學位論文。2011。1-77。 
  2. 許文齡(2013)。提升顧客服務品質準則之分析與探討—以餐飲業為例。虎尾科技大學工業工程與管理研究所學位論文。2013。1-76。