企業資源規劃系統導入之研究

楊峰松

doi:10.6840/cycu200200330

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企業資源規劃系統導入之研究

A Study of Implementing Enterprise Resource Planning System

楊峰松 , Masters　　Advisor：皮世明　　

繁體中文 DOI： 10.6840/cycu200200330

個案研究；系統導入；企業資源規劃系統； Case study ； ERP ； Enterprise Resource Planning System ； Implement

Abstract │ Reference (41) │ Times Cited (14) │ Altmetrics

Abstract 〈TOP〉

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ABSTRACT

In the past, information technology/information system (IT/IS) is mainly applied in the corporation. With the growth of the Internet, IT/IS has extended to the consolidation of the whole supply chain. Therefore, the e-business has been increasingly popular and becomes a crucial instrument to improve the corporate competitiveness.

The success of e-business lies in the infrastructure of the corporate, including not only the hardware of integrated networks but also their coupled software. All of the enterprise resource planning (ERP) system vendors claimed that their solutions are the best practices, but in many cases, there were still many failures. Although those vendors declare that they employ the best consulting team the help the corporate in the business process reengineering (BPR), those consultants are often inexperienced. However, it seems to be the most popular for the local enterprises to implement their ERP systems by using package software. In general, some companies implement their ERP systems successfully; some did not perform effectively in their newly on-lined system, and more failed.

In addition, many IT/IS personnel learned their lessons from numerous failures and the academic research on ERP tends to be conducted by questionnaire, in which the case-study method in rarely engaged. Thus, this study expects to provide the corporate with the implementation references through a series of case studies.

The implementation of the ERP system can be divided into three stages, including the evaluation process before the installment, the installment process and the maintenance process after on line. This study explores the issues related the first two stages of ERP implementation process: the evaluation and installment process, and analyzed the situations confronted by the new company to implement its new ERP system and the old company to renew its current system with the new ERP system. The study aims to help the IT/IS personnel shorten their learning cure and provide the senior management with useful implementation tips.

Reference ( 41 ) 〈TOP〉

2. Anonymous,” What Purchasing Needs to Know before Selecting An ERP System”,Purchasing, Oct 21, 1999, PP.76
連結：
3. Bingi, P. and Sharma, M. K. ; Godla, Jayanth K.,“Critical Issues Affecting an ERP Implementation,” Information System Management,Vol. 16, Iss. 5, 1999, pp.7-14.
連結：
7. Desanctis,G. and Gourtney, J. F., “Toward Friendly User MIS Implementation,” Communication of the ACM, Vol.26, No.10, 1983
連結：
8. Duffy, J., “Knowledge Management: What Every Information Professional Should Know,” Information Management Journal, July 2000, pp. 10-16.
連結：
12. Laughlin, S. P.,“An ERP Game Plan,” Journal of Business Strategy, Vol20, Iss. 1, 1999, pp. 32-37.
連結：

Times Cited (14) 〈TOP〉

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