台中火車站與高鐵台中站女性廁所滿意度之探討

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College of Management > In-service Master's Program, Department of Leisure and Recreation Management

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台中火車站與高鐵台中站女性廁所滿意度之探討

A study on Female's Toilet Satisfactions of Railroad Station and High Speed Railroad Station in Central Taiwan

李勤 , Masters　　Advisor：羅鳳恩陳瀅世　　

繁體中文

女性廁所；車站；認知；滿意度； Railroad Station and High Speed Railroad Station ； Female Toilets ； Cognition ； Satisfaction

Abstract │ Reference (103) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

ABSTRACT
Females usually have the experiences to wait a long line to use public toilets in Taiwan. Females start to request their rights recently; the governments begin to improve the shortage and unclearness of public toilets to improve quality of life. This study is to explore user’s satisfaction on using public toilets of Railroad Station and High Speed Railroad Station in Central Taiwan based on female perspectives. This research started from Feb. 10th, 2009 till the 10th of Mar. 2009. Six hundred copies of questionnaires were distributed to the customers, 573 valid data were used to analyze the result, reaching the valid corresponding rate of 95.5 percent. The outcome of the study is as follows: 
1.	Outcomes of Railroad Station: 
Top five most essential equipment are regular cleaning and maintenance, wash-basin, waste basket, safety alarm, flushing system. Top five most satisfying designs are safety alarm, mirror, squat toilet, sufficient toilet, and wash-basin. Top five most satisfying maintenance equipments are flushing system, wash-basin, mirror, no smoking sign, and squat toilet. And top three most satisfying cleanliness is wash-basin faucet, wash-basin pipe, and mirror cleanliness.
2.	Outcomes of High Speed Railroad Station: Top five most essential equipments are slippery-proof floor, waste basket, regular cleaning and maintenance, wash-basin, and equivalent floor-height. Top five most satisfying designs are flushing system, wash-basin, toilet paper, squat toilet, and peep-proof entrance. Top five most satisfying maintenance equipments are flushing system, mirror, squat toilet, toilet paper, and regular cleaning and maintenance. And top three most satisfying cleanliness are wash-basin surface, wash-basin faucet, and mirror cleanliness.
3.	The essential safety equipment, safety design satisfaction, safety maintenance satisfaction, essential hardware convenience equipment, hardware convenience design satisfaction, hardware convenience maintenance satisfaction, peripheral hardware design satisfaction, peripheral hardware maintenance satisfaction, software design satisfaction, software maintenance satisfaction, and overall cleanliness have significant differences between Railroad Station and High Speed Railroad Station, the mean values of High Speed Railroad Station are higher than that of Railroad Station in terms of all the items listed.

Reference ( 103 ) 〈TOP〉

王曉磊（2008）。廁所兩性使用人數比例參考基準職之建立-以大學系所院館建築為例。中華民國建築協會「建築學報」64，49-66。
連結：
李宛澍譯寫（1996）。Greed, C. H.（1995）. Public toilet provision for women in Britain: An investigation of discrimination against urination. Women’s Studies InternationalForum,18（5/6）,573-584。
連結：
畢恆達（2004）。空間就是性別。台北：心靈工坊。
連結：
陳佑任（1995）。臺灣地區公廁設施之調查及改善研究。高雄醫學院碩士論文，未出版，高雄。
連結：
黃寬助（2006）。公共廁所環境整潔績效評估之研究－以臺北市列管公廁為例。國立台北科技大學碩士論文，未出版，台北。
連結：

Times Cited (1) 〈TOP〉

羅婉(禾柔)(2017)。桃園地區公共廁所之使用後評估。中原大學建築研究所學位論文。2017。1-177。

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