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簡訊廣告標題與廣告訴求之廣告效果研究

A Study of the SMS Advertising Headlines and Appeals on Advertising Effect

摘要


本研究目的在分析消費者接受簡訊廣告訊息過程中,消費者對簡訊內容,包括廣告標題、廣告訴求的認知,對廣告效果的影響。本研究透過實驗設計,以中部地區480位大學生為研究對象,將實驗用簡訊傳遞給受測者,並以問卷方式檢測廣告效果。研究結果顯示,在實體產品-數位相機方面,問句型標題的廣告效果較其他標題佳,廣告訴求、廣告訊息涉入則無顯著影響,廣告標題、廣告訴求二者,僅於廣告態度的影響上有交互作用;在服務性產品-來電鈴聲方面,廣告標題、廣告訴求、廣告訊息涉入三者,對於廣告效果均無顯著影響,但廣告標題、廣告訴求二者,於廣告認知、廣告態度及購買意願的影響上則有交互作用。最後,本研究也提出若干理論與實務涵義。

並列摘要


The purpose of this study is to examine the influencing factors of short message service (SMS) on advertising effect, including audience's cognition of advertising headlines, appeals of SMS in cell phone and audience's involvement. In a between-subjects experiment, 480 students from two universities in the middle of Taiwan responded to questionnaires designed to measure their perceptions after they received the experimental SMS. The experimental products were digital cameras and ringing tones. The findings indicate that within digital cameras, the advertising effects of question headlines of SMSs are better than other types of headlines. In contrary, within ringing tones, there are no differences on the advertising effects between headlines of SMSs. We also find that there are a few interaction effects between SMS advertising headlines and appeals. Finally, some theoretical, managerial implications and future researches are also discussed.

參考文獻


經濟部技術處「科技化服務價值鏈研究與推動計劃」(2009)。「2009 企業主廣告需求調查」─網路廣告穩居第一,手機廣告最具成長潛力」。資策會FIND。2009年8 月24 日,取自http://www.find.org.tw/find/home.aspx?page=many&id=232。
Hovland, C.I.,Janis, I.L.,Kelley, H.H.(1953).Communication and Persuasion:Psychological Studies of Opinion Change.New Haven, CT:Yale University Press.
Maneesoonthorn, C.,Fortin, D.(2006).Texting behavior and attitudes toward permission mobile advertising: An empirical study of mobile users' acceptance of SMS for marketing purposes.International Journal of Mobile Marketing.1(1),66-72.
Alexander, M.,Barry, J.B.(2006).U.S. Consumers 'Adoption-Nonadoption of Mobile SMS Advertising.International Journal of Mobile Marketing.1(1),21-29.
黃蘭瑛、胡安妮、吳凱琳(2008)。多媒體簡訊行動廣告效果之研究。行銷評論。5(4),481-514。

被引用紀錄


鄭羽筑(2014)。廣告訴求與自有品牌態度對消費者購買意願之影響〔碩士論文,長榮大學〕。華藝線上圖書館。https://doi.org/10.6833/CJCU.2014.00186
林雅慧(2016)。廣告訴求、訊息豐富性、品牌信任對購買意願關係之研究-以記帳士事務所為例〔碩士論文,國立臺北商業大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0064-0901201715233708

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