為因應台灣科技產業轉型下人力資源的有效運用,本研究立基於認知情意系統歷程理論,提出一個關於科技產業從業人員的前瞻行為歷程模型,探討環境脈絡與工作特性是否能藉由角色寬度自我效能的提升,進而促進前瞻行為的表現,同時針對是否擔任管理職務的不同員工,以多樣本結構方程模式檢驗管理與非管理樣本的模式差異。研究樣本為525位科技產業從業人員,以網路問卷進行調查。分析結果支持了以角色寬度自我效能為中介變數的前瞻行為歷程模式,不論是正向的自主性或帶有負向意涵的工作知識特徵皆能強化員工的角色寬度自我效能,提供內在動機力量,間接促成前瞻行為的發生。此外,多樣本分析結果發現擔任管理職務者與非管理者的前瞻行為模式具有不同的運作機制。除了研究結果的討論,本研究亦針對前瞻行為歷程模型對於科技產業從業人員的實務意義進行探討,並提出未來研究之建議。
Considering the transformation of technology era and the desire of effective use on human capital in Taiwan, a path model of proactive behavior based on the cognitive affective processing system theory is proposed in this study for examining the relationship among organizational innovative climate, work characteristics, role breadth self-efficacy and proactive behavior. By using the multi-sample structural equation modeling, this present study also examined the managerial difference on the model. Samples were 525 employees of Taiwanese high-technology industries. Data collected by Internet survey. Results supported the mediation effect of the role breadth self-efficacy. Task autonomy characteristics and knowledge characteristics have indirect influence on proactive behavior and indirect effect mediated by employee's role breadth self-efficacy. Results of multi-sample analysis revealed that the managers performed in a different way with non-managers. Practical implications of the model and suggestions for future study were subsequently discussed.