管理顧問人才養成歷程之探討

The Determinants of the Management Consultant Developing Process

黃晴炎(Ching-yan Huang)

指導教授 ： 呂俊德

國立中央大學/管理學院/企業管理學系/碩士(2012年)

摘要

管理諮詢為一種協助管理者與組織藉由解決管理與商業問題、識別並抓住新機會、增加學習及執行變革來達到組織目標的獨立專業諮詢服務。提供此一專業諮詢服務的人便稱為管理顧問。
本研究以變異數分析與多元迴歸分析的方式探討管理顧問所需養成能力在不同職涯階段下對於管理顧問的工作表現影響程度是否有所差異，並根據人力資源管理制度中所提到的訓練方式去找出管理顧問產業常用的人才培訓方式。研究結果顯示，管理顧問所需養成的能力在不同職涯階段下對工作表現有顯著差異，其中以對資深高階顧問的工作表現影響程度最高，至於常用的人才培訓方式可以發現不同管理顧問職涯階段下的養成方式會有所不同，在新進顧問階段時，常需要不同的養成方式，並且要避免只靠自我摸索來獲得這些能力，然而越到高階時期，反而很多能力是藉由早期階段的訓練之後再靠自己的經驗學習而來。

關鍵字

養成培訓方式 ； 多元迴歸分析 ； 職涯階段 ； 管理顧問

並列摘要

Management consulting is the provision of independent advice and assistance about the process of management to clients with management responsibilities.
This research tends to discuss the possible influence of basic ability within different level of the training of management consultant through the ANOVA and Multiple Regression Analysis. By doing so, we can thereby conclude a common training way based on the Human Resource Management System. The result indicates that there is a prominent influence on the performance which caused by the different capabilities in different levels of management consultant. Moreover, there would have a most significant effect on the performance of the senior consultant. As to the common training way of human resource, there would be some differences under different level of training process. As a junior consultant, it would be profitable to train them by different methods, and avoid them to learning on their own, however, as a higher level consultant, they would acquire their ability by the combination of their former training and their own experience.

並列關鍵字

Multiple Regression Analysis ； Management Consulting ； Career Structure ； Training Methods

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