背景:FloTrac可監測病人的血液動力學,缺乏儀器認知及操作不熟練,可能危害病人安全,故引發專案改善動機。目的:護理師對FloTrac認知正確率由57.6%提升至85%;護理師對FloTrac技能正確率由73.3%提升至91%;護理師以碼表計時裝置FloTrac平均完成時間低於8分38秒。解決方案:構思創意口訣、製作操作技能教學影片、簡易操作手冊、提醒小卡、舉辦在職教育及定期品質監控。結果:護理師對FloTrac認知正確率由57.6%提升至90.4%,技能正確率由73.3%提升至99.7%,裝置完成時間由8分38秒縮短至5分42秒。結論:經由實施改善策略後讓護理師提升專科的知能,並有效率的輔助醫師取得血液動力學數據,提供重症病人精確且快速的治療處置。
Background & Problems: FloTrac is used to monitor hemodynamics in patients. Insufficient awareness of and inexperience with this machine put patients at risk. Purpose: A project was developed to increase FloTrac cognitive accuracy from 57.6% to 85% and skill accuracy from 73.3% to 91% in ICU nurses. Also, FloTrac installation time was intended to be reduced to less than 8 minutes and 38 seconds. Resolution: Create a pithy, easy-to-remember formula; make operation teaching videos, operation manuals, and reminder cards; arrange educational training; and monitor quality regularly. Results: FloTrac cognitive accuracy increased from 57.6% to 90.4%; FloTrac skill accuracy increased from 73.3% to 99.7%; and installation time was shortened from 8 minutes and 38 seconds to 5 minutes and 42 seconds. Conclusions: After implementation of the project, nurses improved their professional knowledge and were better able to help doctors obtain hemodynamic data efficiently to provide patients with accurate and rapid treatment.