本研究旨在探討韌性及其成分(包括承諾、控制與挑戰)能透過工作對家庭衝突(WFC)、家庭對工作衝突(FWC)、工作對家庭增益(WFE)與家庭對工作增益(FWE)來影響工作與家庭滿意。結果有如下發現:1.韌性、承諾、控制與挑戰分別會正向影響工作(家庭)滿意。2.韌性、承諾與控制分別會負向影響WFC與FWC。3.韌性與挑戰分別會正向影響WFE與FWE。4.WFC與FWC會負向影響工作(家庭)滿意。5.WFE與FWE會正向影響工作(家庭)滿意。6.WFC與FWC分別對韌性、承諾與控制及工作(家庭)滿意有中介效果。7.WFE與FWE分別對韌性與挑戰及工作(家庭)滿意有中介效果。8.承諾與控制是循職家衝突的機制來影響工作(家庭)滿意。9.挑戰則是循職家增益的機制來影響工作(家庭)滿意。
This study aims to explore how hardiness and its components (including commitment, control and challenge) can be achieved through work-to-family conflict (WFC), family-to-work conflict (FWC), work-to-family enrichment (WFE) and family-to-work enrichment (FWE) to affect job and family satisfaction. The results are found to be: 1. Hardiness, commitment, control and challenge have positive effects on job (family) satisfaction. 2. Hardiness, commitment, and control have negative effects on WFC sand and FWC, respectively. 3. Hardiness and challenge have positive effects on WFE and FWE, respectively. 4. WFC and FWC have negative effects on job (family) satisfaction. 5. WFE and FWE have positive effects on job (family) satisfaction. 6. WFC and FWC have mediating effects on hardiness, commitment, and control to job (family) satisfaction, respectively. 7. WFE and FWE have mediating effects on hardiness and challenge to job (family) satisfaction, respectively. 8. Commitment and control are to influence job (family) satisfaction according to work-family conflict mechanisms. Challenge is to influence job (family) satisfaction according to work-family enrichment mechanisms.