以紮根理論建構陸航飛行員壓力模型

The Investigation of Stress Model for Military Pilots by Ground Theory

吳克銳(Ke-Jui Wu) ； 徐振凱(Chen-Kai Hsu) ； 鄭瑩妮(Ying-Ni Cheng)

《復興崗學報》 95期 (2009/09) Pp. 103-126

https://doi.org/10.29857/FHKAJ.200909.0005

摘要

從過去的研究顯示，壓力是肇發意外事件的一項重要因素，本研究透過紮根理論的步驟、方法，針對國軍陸航飛行員所面對的壓力來源進行分析並建構其壓力模型，進而提供未來飛航壓力處理及安全研究具體參考。研究中針對陸航11位飛行員，以半結構方式進行深度訪談，並運用紮根理論進行資料蒐集與分析，由313個開放性編碼的壓力事件，經主軸編碼過程形成17個種類，再透過選擇編碼歸納精練出個人層面、生活層面、工作層面、組織層面及飛安事件影響等5項壓力來源範疇，並由其結果建構出「陸航飛行員壓力連動模型」理論模型；另從研究發現陸航飛行員所面對的壓力源是來自多方面的，且不同層面的壓力源亦會相互牽連影響，成為陸航飛行員心理上的負擔，也為飛航安全埋下潛在危險的因素。

關鍵字

壓力 ； 紮根理論 ； 飛航安全

並列摘要

Many research studies found that stress was a significant factor to accidents. This study applied Grounded Theory to analyze the roots of the military helicopter pilot's stressors in order to provide future stress management strategies and safety management system for Army Headquarters. It is semi-structure method which is implemented in 11 army aviation pilots. Also, we use grounded theory to collect and analyze data. There were 313 stressors found by open coding which form 17 categories by axial coding, and then through selecting coding the 5 dimensions of stress roots are formed: individual life, living issues, work related stresses, organizational influence, and accident impact. ”Moves model of the Army Aviation pilot stress” was developed on the basis of the results of this study. This study found that different stressors might have complicated interactions to cause the pilot's stress and fatigue. There are potential risks when pilots perform their tasks if the stressors didn't resolve in advance.

並列關鍵字

Aviation Safety ； Grounded Theory ； Stressors