線上公用目錄之使用研究：文獻探討

The Use Studies of Online Public Access Catalog a Literature Review

葉乃靜(Nei-Ching Yeh)

《大學圖書館》 5卷1期 (2001/03) Pp. 93-115

摘要

圖書館的館藏目錄是使用者開啓館藏之鑰，可以協助使用者了解館藏的出處、辨識和選擇不同的版本。圖書館館藏目錄使用研究，則有有助於了解使用者使用的檢索點、使用的檢索技巧，如提供關鍵字和布林邏輯檢索、限制檢索（如切截等）、使用時遇到的困難，或者進一步分析使用者使用的檢索詞彙等。這些了解，不僅有助於圖書館對使用者資訊尋求行為的掌握，並可做為改善系統設計之參考。本文以1985年至1999年，近十五年的英文文獻為探討的對象，分析線上目錄使用者使用的檢索點、檢索先敗的原因、使用的檢索策略、使用者對改善線上目錄的看法、線上公用目錄使用者教育等問題。

關鍵字

線上公用目錄 ； 使用研究

並列摘要

The Online Public Access Catalog (OPAC) is the best gateway for users to get access to library collections and to locate library materials. Through the use studies of OPAC, libraries can understand the information seeking behavior of its users, and can improve on their own design of OPAC system. This paper reviews the related OPAC research literatures in English in the past 15 years (1985-1999), analyzes the users' problems of access points, search terms, search strategies, and other related issues on training users.

並列關鍵字

Online public access catalog ； Use studies

參考文獻

F. W., F. Wilfrid, Frederick Wilfrid Tschera Harkness, Tschera Harkness(1991).Identifying barriers to effective subject access in online catalogs.Library Resources and Technical Services.35(3),377-391.

Ron Dania, Dania(1988).Problems with OPAC: A Case Study of an Academic Research Library.RQ.28(2),169-178.

Blecic, Deborah D.,Dorsch, Josephine L.,Koenig, Melissa H.,Bangalore, Nirmala S.(1999).A Longitudinal Study of the Effects of OPAC Screen Changes on Searching Behavior and Searcher Success.College and Research Libraries.60,515-530.

Borgman, Christina L.(1986).Why Are Online Catalogs Hard to Use? Lessons Learned from Information-Retrieval Studies.Journal of the American Society for Information Science.37(6),387-400.

Budd, John M.,Kochtanek, Thomas R.,Connaway, Lynn S.(1995).An Investigation of the Use of an Online Catalog: User Characteristics and Transaction Log Analysis.Library Resources and Technical Services.39,142-152.