我國企業對外籍勞工之人力資源控制與績效

Human Resouce Control and Performance of Foreign Labors in Taiwan

趙必孝

《臺大管理論叢》 10卷2期 (2000/06) Pp. 31-69

摘要

我國企業對外籍勞工的引進正是有增無減，然而外籍勞工的有效管理也是企業界所面臨的重要課題。由於外籍勞工引進的管理，包括國外的甄選與訓練，以及引進國內後的生活管理、考核與報償管理。因此本研究特別引進Snell(1992)的人力資源控制的觀念，探討外籍勞工的管理對其工作績效的影響。
另外，由於外籍勞工的管理和本國勞工管理的最大不同，則在於文化差異的影響。面對跨文化的因素，本研究特由跨文化管理的角度，探討外籍勞工的人力資源控制（含甄選、訓練、文化調適、績效評估與報償）與文化差異的交互作用，對外籍勞工工作績效之影響。
經由對我國171家引進外勞之廠商的實證研究結果發現，薪資激勵與生活文化調適是對外勞工作績效最重要的人力資源控制項目。此外，文化差異與訓練和薪資激勵對外勞工作績效也有顯著的交互作用影響。本研究之實證結果可供企業界作為有效管理外勞之參考。

關鍵字

人力資源控制 ； 文化差異 ； 外籍勞工績效

並列摘要

Recent years have witnessed an increased importion of foreign contract migrants into Taiwan manufacturing industries. The major difference between the management of transnational labor migrants and that of domestic employees is the influence of cultural differences. Therefore, it is considered to be emergent to investigate the, cross-cultural human resource control over transnational labor migrants.
In this research, based on empirical study of 171 Taiwanese companies, we investigate the relationship between human resource control on transnational labor migrants and their performace. In addition, we also examine the interaction of human resource control and cultural differencec on foreign employee's performance.
The results revealed that HR control through selection, appraisal, cultural adaptation, monetary incentives have positive effects on the performance of foreign labors, especially monetary incentives has the most predictive power. In addition, cultural difference have interacting effects with training and monetary incentives on the performance variable. We believe that the results can be taken as important reference to the management of transational labor migrants.

並列關鍵字

Human Resource Control ； Cultural Differences ； Performance of Labor Migrants

參考文獻

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