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知覺關係(Guanxi)量表之發展

The Development of a Multiple-Item Scale for Measuring Perceived Guanxi

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摘要


在關係導向的華人社會,如何創造與運用關係對個人與組織皆相當重要,學術研究所使用的「Guanxi」,是為區別華人社會之關係(guanxi)概念不同於西方社會之關係(relationship)概念。關係對東方文化影響深遠,並為人類學、社會學與管理學所探討。然而在實證研究中,通常僅以關係連結的方式來分析關係效果,缺乏完整且具體的測量工具。本研究以大學一般生與在職生為研究對象,共獲得636份有效樣本,在進行探索性因素分析和驗證性因素分析之後,發展出具有良好信度與效度的知覺關係量表。本研究指出關係構面包含倫理規範、互惠回報與人情面子,並提出建議與未來研究方向。

並列摘要


In a relationship-oriented Chinese society, it is quite important concerning how to create and apply the relationship to individuals and organizations. ”Guanxi” applied by the academic research aimed at distinguishing the special cognition between the concept of ”Guanxi” to the Oriental society and that of ”relationship” to the Western society. ”Guanxi” has a profound influence over Oriental culture, and it is discussed in the areas of anthropology, sociology, and management. However, in the empirical research, the Guanxi effect is often measured by relationship tie. More complete and concrete measures are needed. The participants of the study include 636 undergraduate students and part-time students. The exploratory factor analysis and confirmatory factor analysis were executed to form the Perceived Guanxi. The constructs of the perceived Guanxi contain ethical codes, reciprocity, and renging-mianzi. Finally, the study also provides some suggestions for the management policies and academic implications for the future research.

參考文獻


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被引用紀錄


劉誼賢(2013)。關係、關係行銷與顧客忠誠度關聯性之研究〔碩士論文,淡江大學〕。華藝線上圖書館。https://doi.org/10.6846/TKU.2013.00985
李品蓁(2009)。「關係─服務」內涵相關性之研究-以服務業為例〔碩士論文,崑山科技大學〕。華藝線上圖書館。https://doi.org/10.6828/KSU.2009.00033
林金源(2009)。知覺「關係(Guanxi)」取向與心理契約之關聯性研究〔碩士論文,長榮大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0015-2308200917244400
陳致先(2012)。臺、港、中三地供應鏈之權力、關係承諾與國家文化研究〔碩士論文,國立臺灣師範大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0021-1610201315300841

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