藉由效益後勤理論探討空軍軍機商維關鍵因素模式

Study of Military Aircraft Outsourcing Maintenance Critical Factors Model by Performance Based Logistics Theory

賀增原(Tzeng-Yuan Heh) ； 鄧世剛(Shi-Gan Deng) ； 商少剛(Shao-Kang Shang)

《國防管理學報》 32卷1期 (2011/05) Pp. 99-117

https://doi.org/10.29496/JNDM.201105.0006

摘要

隨著國防後勤策略調整及產業界資產規模擴大，致使民間科技產業具備參與國防工業發展與支援國軍武器裝備戰力維持能力。現階段國防後勤管理極需結合民間力量及導入企業管理作法，方能建立現代化之自主國防武力。效益後勤是希望結合民間企業運作經驗與軍方人員精簡之策略性模式。本論文是以效益後勤理論為基礎，結合國內、外軍機商維推展經驗，尋找出最適合我國推行且符合效益後勤理念之軍機商維模式。本論文分為兩階段：第一階段運用德爾菲法徵求專家意見，蒐集軍機商維決策構面及關鍵因素指標，藉以瞭解顧客之需求；第二階段利用顧客需求及推展效益後勤之技術項目，以品質機能展開法建立兩者之關係矩陣，經矩陣運算後求得效益後勤技術項目重要排序。此方法可提供決策者系統性分析方式，結果可為空軍軍機商維政策訂定之參考。

關鍵字

效益後勤 ； 軍機商維 ； 德爾菲法 ； 品質機能展開

並列摘要

With the Defense Logistics policy adjustments and the financial resource of the industry is expanding. Resulting in the private industries has ability to participate in improving the defense industry development and supporting for the military weapons maintenance. Now we need to integrate with the technology of private industry and the method of business management in the National Defense Logistic Management. Then a modernistic and independent national defense force will be established. Performance based logistics (PBL) is a strategy of combining private sector's best practice with military personnel reduces. The thesis is based on the theory of the PBL and combines the domestic and foreign experience of military aircraft outsourcing maintenance. It tries to find out the most suitable model to our country for the military aircraft outsourcing maintenance.This thesis includes two stages. The first stage is to apply the Delphi Method to collect factors from the experts' opinions for the military aircraft outsourcing maintenance to understand customers' needs. The second stage is to use the customers' needs and the technological items of PBL, then combine them by using Quality Function Deployment (Q.F.D). The outcomes will help us understand the important sort for PBL technological items. This method can provide decision systematically makers analytic approach. The results can be set as a policy reference for the military aircraft outsourcing maintenance of the Air Force.

並列關鍵字

Performance Based Logistics ； Military Aircraft Outsourcing Maintenance ； Delphi Method ； Quality Function Deployment