經濟衰退對英國管理者的影響：2007－2012年工作生活品質調查

本研究採用「工作生活品質計畫」（the Quality of Working Life Project）所得之資料，探討2007年後期經濟衰退對英國管理者的影響。該計畫始於1997年，由筆者與英國執業管理師協會（the UK' s Chartered Management Institute，CMI）共同進行。本研究比較了2007年（信貸緊縮之前）與2012年（英國逐漸脫離經濟衰退）在多項調查上的變化。這些資料用以檢視組織變革的程度、速度與本質，並用以評估外在環境的改變，對管理者將其組織視作棲身之所、對其身心理健康與工時的影響。研究結果顯示：經濟層面的改變強烈地衝擊到管理者的工作滿意度，也強化其工作勞動的程度，同時也使他們的身心健康更加惡化。

關鍵字

工作生活品質；英國；管理者；經濟衰退

並列摘要

This paper explores the effect of the post 2007 recession on UK managers using a unique data set derived from the Quality of Working Life Project. This project has been running since 1997 in partnership with the UK's Chartered Management Institute. The paper compares a wide range of measures from surveys run in 2007 - immediately before the ”credit crunch” - and in 2012 - as the UK was slowly emerging from the recession. Data from the surveys are used to examine the extent, pace and nature of organizational change, and to assess the effect of change on managers' views of their organization as a place to work, on their physical and psychological wellbeing and on their working hours. The paper reveals that the effect of change has overwhelmingly been seen as negative with declining levels of job satisfaction, work intensification and growing levels of ill-health.

並列關鍵字

managers ； recession ； the quality of working life ； UK

參考文獻

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