無線射頻辨識(radio frequency identification,簡稱RFID)技術近年已被廣泛的應用在零售業、物流業、運輸業、航空業、圖書管理、製造業等領域,而近年來在國內外醫療產業的運用也日趨廣泛。國內醫療業RFID運用始於SARS期間對感染病患接觸史之追蹤管制,近年應用範圍已逐漸導入醫護臨床流程管控作業,對前線醫護人員工作內容與流程產生重大影響。 本研究以北縣某導入RFID於醫護作業之醫院為研究對象,以該院護理人員為樣本,彙總Moore & Benbasat(1991)與Lee,Kozar, & Larsen(2003)等學者創新特性觀點,提出八大創新特性影響使用意圖傾向之研究架構,並對護理人員使用RFID創新科技之接受程度進行實證。 本研究發出343份問卷,回收225份有效問卷,結果顯示:知覺易用性、形象、結果展示性對使用意圖傾向有間接效果(透過相對優勢);相對優勢、相容性、可觀察性對使用意圖傾向有正向而顯著之關係;知覺易用性對使用意圖傾向無顯著之關係;然可試用性對使用意圖傾向則具反向而顯著之關係。
Radio Frequency Identification (RFID) technology is used in logistics, manufacturing, retail trade and the medical industry. In Taiwan medical industry, RFID was first used during the SARS period as a patient tracking and control system. Now, RFID is used in many areas of medicine and has greatly impacted medical procedures. This study examines the theories of innovation developed by Moore & Benbasat (1991) and Lee, Kozar, & Larsen then advances eight innovation characteristics which influence ”intent to use”. This model is validated by nursing staff in a hospital currently using RFID technology. The results of 225 questionnaires yielded the following findings: first, ”perceived ease of use”, ”image”, and ”result demonstrability” indirectly affect ”behavioral intention to use”. Secondly, ”relative advantage”, ”compatibility”, and ”visibility” are positively related to ”behavioral intention to use”, but the relationship between ”perceived ease of use” and ”behavioral intention to use” is unclear. Lastly, ”trialability” is negatively related to ”behavioral intention to use”.