技專校院主管職能分析之個案研究

A Case Study of Competence for Managers in Technical and Vocational Colleges and Universities

廖珮妏(Pei-Wen Liao) ； 謝廷豪(Ting-Hao Hsieh) ； 蔡于蓁(Syu-Jhen Cai)

《學校行政》 105期 (2016/09) Pp. 22-45

https://doi.org/10.3966/160683002016090105002

摘要

本研究欲瞭解技專校院一級主管（含系主任）及二級主管的核心管理職能。選擇修平科技大學為個案，以該校教師與職員工為樣本，調查其對學校一級和二級主管應具備核心管理職能的重要性程度及現況，使用重要–表現程度分析法，以確認核心管理職能優勢和進行差距分析。研究結果發現一級主管職能優勢聚焦於跨域協調能力，職能差距在於策略分析以及團隊激勵與領導能力；二級主管職能優勢在知識管理與運用以及流程與時間管理，差距集中於指導與經驗傳承，以及目標設定與執行。

關鍵字

核心管理職能 ； 職能缺口 ； 重要－表現程度分析法

並列摘要

This case study mainly analyzed the core management competencies for top managers and middle managers in the Hsiuping University of Science and Technology. The faculty and staff as sample were surveyed their opinion about top and middle managers' core management competence. The opinion included the importance and implementation toward the core management competence of top and middle managers. Importance-performance analysis was used to identify the advantage of core management competence as well as analysis the gaps between importance and implementation in core management competence were the main purpose. This finding indicated that top managers' advantage core competence was cross border coordination; on the other hand, the gap of core competence included strategic analysis, team motivation and leadership. Furthermore, the middle managers' advantage of core competence included knowledge management and its application, process and time management; the gap of core competence included direction and experience sharing, as well as goal setting and implementation.

並列關鍵字

Management core competence ； Competence gap ； Importance-performance analysis (IPA)

參考文獻

王正慧(2013)。從人力資源角度初探電視記者職能模型。傳播研究與實踐。1，205-232。

王正慧(2013)。從人力資源角度初探電視記者職能模型。傳播研究與實踐。1，205-232。

吳偉文、李右婷(2009)。會議展覽專業職能模型之建構。東亞論壇季刊。466，43-55。

巫銘昌、陳雅雪(2011)。高職學校行政主管之職能分析。學校行政雙月刊。74，97-119。

林翠蓉、張力、侯啟娉、葉文瑞(2013)。主管領導風格於理財專員人格特質對工作績效影響之探討─以國內某財富管理銀行為例。績效與策略研究。10(2)，37-62。