The purpose of this research is to investigate the procedure of implementing KMS into the service industry. The predictable benefits are three points. At first, each employee can build the self-learning system and enhance the professional ability at his or her personal time. The second, members of the knowledge-created team can use KMS to share domain knowledge and improve the organizational performance. The third, the result will give feedback to the professors in the universities for developing the managerial performance index on the field of service science management (Chen & Shu, 2006). Further study on International Human Resource Management (IHRM) applied in knowledge management is needed here, along with consideration of how to recruit, select, educate, and train mid-level manage with his or her traits about building knowledge-created team in the service industry.