探討影響民眾對雲端健康管理照護平台之使用意圖－以健康便利站為例

目的：隨著科技的進步、人口老年化、慢性病的盛行等因素與自我健康管理的意識抬頭，市面上也出現許多雲端健康管理照護平台，其共同的信念就是，藉由自我健康管理，進而維持健康的身體。「健康便利站」提供像ATM便利及普及的複合式量測儀器和個人專屬之雲端健康帳戶。然而，使用人數之比例卻不高。方法：本研究利用問卷調查法，結合健康信念模式、科技接受模式以及信任理論，深入的探討民眾對於健康便利站與其雲端管理照護平台之使用意圖。結果：發現使用者之信任會正向影響其認知易用性與有用性，認知易用性會正向影響使用者的認知有用性與態度，認知有用性會正向影響使用者的態度與行為意圖。結論：除了上述因素外，自覺行動障礙、自覺行動效益、行動線索也會正向影響使用者的行為意圖。民眾經過自我生理測量後，將測量數據儲存在雲端平台上，已經成為一種趨勢，而健康便利站與其雲端管理照護平台則提供免費的自我生理監測以及自我健康管理的服務，若能有效多加利用，定能提升國民之健康。

關鍵字

雲端健康管理照護平台；健康便利站；健康信念模式；科技接受模式；信任

並列摘要

Objective: Along with the advance in technology, population aging, high prevalence of chronic diseases, and the rising awareness of self-health management, cloud healthcare management platform has emerged in the market with the shared belief that self-health management can maintain individual health. The health convenience station offers conveniences like ATM, composite measuring tools, and personal and exclusive cloud health accounts. However, the use number is still far from high. Methods: This study used a questionnaire survey combined with the health belief model, technology acceptance model, and trust theory to investigate the public intention to use health convenience station and its cloud management healthcare platform. Results: The perceived ease of use and usefulness were affected positively by the trust of the users, while perceived usefulness was positively affected by perceived ease of use, and user attitude and behavioral intention were affected by perceived ease of use. Conclusions: Perceived action barriers, action benefits, and action cues positively affected the behavioral intentions among users besides the factors mentioned above. It has become a trend for the public to store the data in the cloud platform after self-physiological measurements. Because the health convenience station and cloud management healthcare platform offer free self-physiological monitoring and self-health management services, citizen health can improve if applied effectively.

並列關鍵字

cloud healthcare management system platform ； health convenience station ； health belief model ； technology acceptance model ； trust

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