Re-developing a Medical English Course for Frontline Hospital Staff in Taiwan

研發醫院第一線英語子人員醫護英文課程

卓淑美(Gloria Shu Mei Chwo) ； 左綉靜(Hsiu-Ching Tso)

《弘光人文社會學報》 23期 (2020/06) Pp. 119-161

摘要

An academic industrial cooperation project (AICP) delivering ESP courses for hospital workers had previously been implemented in the Nursing, Health Management and Physical Therapy departments of a technology university in central Taiwan for two years. However, the medical English training course and its materials continue to undergo evaluation in order to develop them further, and ensure that they are effective both pedagogically and practically to meet the needs of the medical staff when talking to patients. This study therefore relates to the third year of this AICP, reporting on the teaching and learning results from the 48 hour Medical English Training Course (METC) in the private technological university affiliated to a private general hospital. This course was taught collaboratively by two local and one foreign teacher from the Applied English Dept. of the university. Most importantly, a specially constructed supplementary online program was pioneered to facilitate seamlessly learning. Mixed methods involving eight instruments were adopted to investigate the teaching and learning effectiveness. Provisional results show that participants rated the course very highly and participants achieved significant gains in oral and grammar abilities overall. The eLearning component however proved to need some further technical development, and a number of other specific recommendations are made.

關鍵字

Medical English training course ； English for occupational purpose (EOP) ； blended model program ； eLearning effect ； materials development ； course evaluation ； materials evaluation

並列摘要

產學合作研發課程已於中部某科技大學護理、物治及健管系實施兩年，然而醫護英文訓練課程仍須不斷研發與改善以達增能及符合醫護人員滿足服務病患需求。有鑑於此，為精進改善研發課程第三年的成效，欲針對私立科大附屬醫院研發四十八小時課程教學成效進行深入探討。此課程由兩位中師及一位外師團隊組成，由中師主持人特別客製化開發配套線上課程，欲導航建置無所不在E化學習。此研究採用混合式研究法並運用八種研究工具診斷教學及學習成效，初步結果發現學員對醫護英文課程訓練課程評價極高，且在口語及文法展現顯著成效。然而，線上學習仍有許多改善空間，相關建議亦一併提出。

並列關鍵字

醫護英文課程訓練課程 ； 專業（職場）英文 ； 混合式教學 ； 線上練習成效 ； 教材研發 ； 課程評量 ； 教材評量