組織文化、組織承諾與學習缺口之研究

The Study of Relationship between Organization Culture, Organization Commitment and Learning Gap

陳銘嘉(Ming-Chia Chen) ； 邱峰祥(Feng-Hsiang Chiu)

《建國科大學報》 24卷2期 (2005/01) Pp. 45-58

https://doi.org/10.6995/JCTU.200501.0045

摘要

組織文化賦有複雜的構成因素，而主要的載具則包括組織內所有的成員、規章，因此組織文化是一種組織整體性的力量；而組織承諾是一種內化的規範力，可促使組織成員願意從事符合組織目標及組織利益的行為。換言之，組織承諾能使成員具強烈信仰，接受組織的目標與價值，並願意為組織的利益而努力。而在組織學習的動態流程，且會不斷地循環與重覆，而進行學習的每一個歷程與情境會產生相互的影響。因此，組織文化與組織承諾，對於學習的作用存在乎關鍵的影響。然而，在實務上發現其失敗率高的令人訝異，對於組織進行學習時的規劃與實際執行時的差異或延因素，以「學習缺口(learning gap)」的構念予以建構，採不具預前立場探討有關組織學習時的抗拒，這對於組織所產生的影響，其應深具義意。因此，本研究乃企圖藉由組織承諾與組織文化理論，進一步探討其與學習缺口的關連。

關鍵字

學習缺口 ； 組織學習缺口 ； 組織學習

並列摘要

Organization culture is a complex construct which transmits the whole organization by its members and rules. Therefore organization culture is an integrated force. Organization commitment on the other hand, is an internal norm that promotes organization members to conform to the organization goals and values. In other words, high organization commitment refers to members having strong faith for accepting organization goals and values, and striving for improving organization benefits.
The process of learning organization is dynamic and recycling in nature. Each stage and element in the process interacts with each other and has impact on each other. Therefore, organization culture and organization commitment could have crucial influence on organization learning. It is often to our surprise that the failing rate reported for learning organization practices being very high. It is meaningful to further investigate the ”learning gap” and resistance to learning in this regard. Finally, we discuss the relationship between organization commitment, organization culture, and learning gap.

並列關鍵字

Learning gap ； organization commitment ； organization culture