本研究是探討台灣集團企業資訊科技發展架構如何影響虛擬組織績效。以台灣地區250家集團及3531家子公司為研究母群體,郵寄問卷調查,運用結構方程模式驗證實際資料與理論模式之契合度。研究發現:資訊科技對協調機制、協調機制對成本機制與虛擬組織績效皆有正向顯著影響;成本機制對績效也有正向顯著影響;其次,協調與成本機制是資訊科技影響績效的中介變數。夥伴選擇對協調與成本機制有正向顯著的干擾效果,高程度夥伴選擇會強化協調機制對成本的正向影響力。虛擬組織透過慎選夥伴,藉由資訊科技增進溝通協調,降低營運成本,進而影響虛擬組織績效。本模式是以台灣集團企業為背景,提供企業邁向虛擬組織運作模式的參考。
The aim of this paper is to examine the information technology how to impact the organizational performance for virtual organization. We used the random sampling method to select the co-operation of 3531 individual suppliers for nearly 250 business groups as the research objectives. We also used the questionnaire mail survey on this research. Then, we verified the research model and hypotheses using structural equation modeling. The present results revealed that Information technology had significant effect on coordinate mechanisms. Coordinate mechanisms had significant effect on both cost mechanisms and performance. The cost mechanisms also had significant influences on the performance. Secondly, we examined the mediating effects of coordinate mechanisms between information technology and performance was obtained support. There was also significant mediating effect of cost mechanisms between information technology and performance. Partner selection had a moderating effect on the coordinate mechanisms and cost mechanisms, while the high level partner selection, the positive moderating effect between coordinate mechanisms and cost mechanisms will be stronger. Therefore, the virtual organizations will reduce the cost of operation to affect the performance by way of partner selection and information technology which promote communication and coordination.