以負向情緒的中介效果探討不適應性完全主義對職場偏差行為的影響

Examining the Mediating Effect of Negative Affectivity Willingness on the Relationships between Maladaptive Perfectionism and Workplace Deviance Behavior

鍾燕宜(Yen-Yi Chung) ； 謝岱紋(Dai-Wen Hsieh) ； 蘇文凱(Wen-Kai Su)

《管理實務與理論研究》 9卷2期 (2015/06) Pp. 1-19

https://doi.org/10.29916/JMPP.201506_9(2).0001

摘要

員工職場偏差行為是普遍存在於企業組織中的現象，也因此造成組織鉅大的損失與傷害。然而，在過去相關實證研究中較少關注於員工人格特質對於職場偏差行為的影響；因此，本研究將從員工不適應性完美主義的人格特質角度切入進行研究，以不適應性完美主義為自變項，職場偏差行為為依變項，進一步將負向情緒視為兩變項間之中介變項，從而研究三者間之關係。本研究採用便利抽樣調查方式，以台灣工具機產業為對象，總計發放350份，回收份數為255份，扣除填答不完整與一致性填答等無效問卷63份，共得有效問卷為192份，有效回收率達55%。經過分析與驗證後發現：一、不適應性完美主義對員工職場偏差行為有正向關係；二、不適應性完美主義與負向情緒有正向關係；三、負向情緒對員工職場偏差行為有正向關係；四、不適應性完美主義者會透過負向情緒對職場偏差行為產生正向關係。本研究結果有助於實務管理者了解到具有不適應性完美主義人格特質之員工，若能控制其負向情緒，則能避免職場偏差行為的產生，並減少員工職場偏差行為對組織所造成之負面影響。

關鍵字

工具機產業 ； 不適應性完美主義 ； 負向情緒 ； 職場偏差行為

並列摘要

Employee workplace deviant behavior was a prevalence of phenomenon in organizations, As a result, it causes an enormous loss for organizations and it jeopardizes the enterprises' fortune. However, among past empirical research was less focused on personality traits of employees at workplace deviant behavior. Hence, this study was from the view point of maladaptive perfectionism of employees, maladaptive perfectionism as independent variables, workplace deviant behavior as dependent variables, negative affectivity as mediator variable, in order to study the relationship between them. This research studied the employees of Taiwan machine tool industry by using random questionnaire survey and issuing 350 questionnaires, a total of 255 questionnaires were collected and the valid questionnaires were 192 with a valid rate of 55%. The research findings are as follows: 1. Maladaptive perfectionism and workplace deviance behavior was positively related. 2. Maladaptive perfectionism and negative affectivity was positively related. 3. Negative affectivity and workplace deviant behavior was positively related. 4. Maladaptive perfectionism and workplace deviance behavior had positively relationship that was mediated by negative affectivity. This study has practical implication for managers to understand that avoid workplace deviant behavior that to reduce the negative affectivity of employees with maladaptive perfectionism.

並列關鍵字

machine tool industry ； maladaptive perfectionism ； negative affectivity ； workplace deviance behavior

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