應用模糊多準則決策分析探討影響國中藝術才能班教師工作壓力之因素

Using Fuzzy Multi-criteria Decision Analysis to Analyze the Factors Affecting the Junior High School Art-talented Classed Teachers' Job Stress

葉子明(Tsu-Ming Yeh) ； 白凢芸(Fan-Yun Pai) ； 彭素玲(Su-Lin Peng)

《管理實務與理論研究》 11卷2期 (2017/06) Pp. 1-26

https://doi.org/10.29916/JMPP.201706_11(2).0001

摘要

本研究探討影響國中藝術才能班教師工作壓力的因素，透過相關文獻與專家問卷結果歸納出研究主次準則並進行決策實驗室分析法(DEMATEL)，分析各構面間之因果關係，發現學生因素是國中藝術才能班教師最感到壓力的因素，但欲解決此壓力，需先改善校外環境因素及家長因素，將會獲得較佳的結果。術科、學科教師都認為學生因素是影響工作壓力最重要的因素。術科、學科教師不同的是，學生學習態度所造成的壓力對術科老師是最重要的，但對學科老師卻是最不重要。影響術科教師壓力的原因是校外環境因素、家長因素，而影響學科教師壓力的原因則多出了校內環境因素。行政教師、導師、專任教師三者不同兼職工作之工作壓力的因素各有異同，影響行政教師、導師兩者工作壓力最重要的前兩項是學生因素、家長因素；影響專任教師工作壓力最重要的前兩項是學生因素、教學因素。解決行政教師及導師工作壓力的關鍵因素是校外環境因素及家長因素，而解決專任教師工作壓力的關鍵因素則多出了校內環境因素。

關鍵字

模糊德菲法 ； 決策實驗室分析法 ； 教師工作壓力 ； 藝術才能班

並列摘要

The research through the professional questionnaires to screen a higher-degree importance of the criteria to be the structures of DEMATEL. We found that student is the most important stress factor to the teachers in art talent classes in junior high school. To solve the teachers' working stress, we have to improve the external environment factors outside of school and the factors from students' parents. The key principles to reduce the teachers' working stress are educational policy, class-number deducting, parents' subjective conscious and interference to teacher's teaching. Both practical course teachers and artistic course teachers think that the factors from students are the most important issues to their working stress. The students' deviating behavior is the most important one to affect the other principles. The difference is that the student's learning attitude is the most important one to practical course teachers, but it is the least important one to the artistic course teachers. For practical course teachers, the factors from outside environment and from students' parents are the ones to affect working stress. For artistic course teachers, it should add school inside environment more. Besides, to analyze the working stress among teachers with administrative works, class tutors and professional course teachers, we found the results as following: For teachers with administrative works and class tutors, the most important top two factors causing working stress are students and parents. For professional course teachers, the most important top two factors causing working stress are students and teaching.

並列關鍵字

Fuzzy Delphi Method (FDM) ； DEMATEL ； Teacher Job Stress ； Art Talent Classes

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