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職場共通職能、實習滿意度與就業意願關係之研究

A Study on the Relationship between Workplace Common Competency, Internship Satisfaction and Employment Intention

摘要


本研究旨在探討職場共通職能是否與實習滿意度、未來就業意願之間的關係,本研究採問卷調查方式進行,以國立澎湖科技大學觀光休閒系實習完畢之學生為研究對象,共計回收124 份有效問卷。結果發現:整體職場共通職能中,整體具備程度皆在中上;整體校外實習滿意度皆在中上;職場共通職能與校外實習滿意度部分具顯著正向關係;校外實習滿意度對未來就業意願之影響也部分成立。個人背景變項中的實習地區、單位類別與入學前教育背景在部分的校外實習滿意度構面中有顯著差異。在職場共通職能中也發現團隊合作、工作責任及紀律、持續學習和問題解決這四個職能分別與相對應之校外實習滿意度構面有顯著的正向關係。然而,對觀光休閒系實習完畢之學生而言,薪資福利、工作內容與實習安排和工作訓練與學習成長與未來就業意願,雖有相關性卻無實際影響,僅有領導風格與關懷此一構面對未來是否從事觀光休閒產業之意願具影響力。

並列摘要


Tainan has long enjoyed a reputation as a land of delicious snack foods and traditional cuisine. This study aims to investigate, in the context of food festival, the roles of festival image and destination food image in the relationships between festival experience and behavioral intentions. A survey was conducted at a food festival in Tainan, Taiwan and a total of 273 usable questionnaires were collected. A conceptual model was proposed and tested with structural equation modeling, and all hypotheses are empirically supported. Findings from this study reveal that there is an image transfer between festival image and destination food image. Via this route, festival image partially mediates festival experience and destination food image, while destination food image serves as a mediator between festival image and behavioral intentions. Managerial implications for city officials and managers with festival and destination marketing organizations were provided.

參考文獻


方惠琴(2013)。學生特性、實習滿意度與實習成效之相關研究─以高雄市高職餐旅建教合作班為例(碩士論文)。國立高雄應用科技大學觀光與餐旅管理研究所。
吳淑禎(2006)。知覺組織支持與直屬主管教導對實習生工作表現與工作滿意之影響─以餐旅及休憩業為例(碩士論文)。銘傳大學觀光研究所碩士在職專班。
李文忠(2006)。領導風格、工作滿足、人格特質對離職傾向之關聯性研究-以醫藥代表為例(碩士論文)。佛光人文社會學院管理學研究所。
李雪秀(2005)。人格特質與實習勞動條件對餐旅技職生畢業後投入觀光旅館業意願之影響:實習社會化及主管領導之干擾效果(碩士論文)。國立中山大學人力資源管理研究所。
沈筱樊(2014)。大專院校餐旅管理系學生校外實習滿意度、創業自我效能對其創業潛能的影響(碩士論文)。國立澎湖科技大學服務業經營管理研究所。

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