我國電子化政府之發展與挑戰

電子化政府服務由政府單向提供有限靜態資訊，到內容更新充實、下載電子表單、返向與政府聯繫，至跨部門提供線上申辦服務等，至今已超過24年，並在世界各國形成風潮。因應這股潮流，我國自1998年開始推動以網際網路為基礎之電子化政府，已歷經四個推動階段，順利完成電子化政府網路基礎建設、資訊服務系統整合、開啟社會關懷，目前正執行第五階段電子化政府計畫(計畫期程106-109年度)「數位國家．創新經濟發展方案」，並逐步地轉型為「服務型智慧政府推動計畫」。本文探討我國電子化政府之發展，並針對目前推動電子化政府面臨的問題作一分析，並提出一些具體的建議。

關鍵字

電子化政府；數位國家

並列摘要

E-government services have been provided by the government with one-way limited static information, updated content, download electronic forms, returned to government contacts and cross-departmental online application services. Over 24 years have passed since the establishment of the e-government service. In response to this trend, our country has been promoting the Internet based electronic government since 1998 and has undergone four stages of promotion. The government has successfully completed the integration of government network infrastructure and information service system and started the society. At present, the fifth phase of the e-government project (Program 106- 109) is undergoing the ＂Innovative Economic Development Plan for a Digital Countries ＂ and is gradually being transformed into a ＂service-oriented smart government promotion project.＂ This article explores the development of e-government in our country and analyzes some problems that the e-government in our country are currently facing. At the same time, we put forward some concrete suggestions.