Research on the improvement and application of methods for citizen workshops on public facility management

應用市民工作坊形式進行公共設施管理議題之現況與課題之研究

讚岐亮(Ryo Sanuki) ； 楊詩弘(Shih-Hung Yang)

《物業管理學報》 13卷1期 (2022/03) Pp. 1-14

摘要

Workshops on the theme of public facility restructuring are gradually increasing in Japan. Public facility management, which aims to reduce the cost of maintenance and management of public facilities, is a topic that is difficult to be accepted by citizens, and many local governments are struggling with it. In this study, we will examine the process of developing methods for citizen workshops on public facility management for several case studies to gain knowledge. In addition, we will organize the feedback obtained by applying the findings to ongoing workshops and the new issues that have emerged. As a result, the following findings were obtained. (1) It is important to organize and share information about the facilities, and the challenge is to discard the huge amount of detailed information. (2) Grouping by age is very effective as a method of group composition to make people aware of the existence of diverse opinions. (3) It is desirable to have a city staff member as a facilitator, and two or more facilitators are desirable from the viewpoint of sharing roles, and pairing with students is effective. (4) Letting the participants choose the topics to be discussed in the group work will ultimately bring out the specificity and development of the ideas. (5) The poster session format is effective for sharing the workshop results.

關鍵字

workshop ； civic engagement ； local government ； public facility reorganization

並列摘要

日本在近年來，以公共設施重組與再活化為主軸的工作坊逐漸增加。既往，一般公民較難以於理解有關降低公共設施維護和管理成本的議題，但最近在許多地方政府的努力下，隨著類似主題的工作坊頻繁地舉辦，亦累積了許多具有獨創性的方法。本研究透過多個公共設施管理的公民工作坊案例之調查驗證其方法的可行性，並透過近期的經驗回饋並發掘新的課題。本研究成果獲得以下發現：第一，彙整既有公共設施的資訊與共享係工作坊重要之工作，而針對其龐大的資訊如何取捨亦屬重要之課題。第二，依據年齡構成組成不同的小組獲取不同的想法，可有效獲得更多元的意見。第三，公部門職員扮演工作坊的主持人是最理想的，且從角色分工的觀點而言，最好是兩人以上；而與學生配對組成亦是有效的。第四，讓參與者在小組工作中選擇要討論的主題，從而可以導出構想方案的具體性和發展性。第五，藉由海報展示的形式對工作坊成果的共享是有效的。

並列關鍵字

工作坊 ； 公民參與 ； 地方政府 ； 公共設施再編

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